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Zurich Australian Insurance Ltd.

Business Systems Analyst I or Business Systems Analyst II

Zurich Australian Insurance Ltd., Oregon, Illinois, United States, 61061


Business Systems Analyst I or Business Systems Analyst II

117736RCIS (Rural Community Insurance Services) is currently hiring a Business Systems Analyst that will report to the Business Systems Analyst Manager out of our Anoka, MN office.

The Business Systems Analyst will work on projects that support a variety of RCIS proprietary software applications where these highly complex applications provide functionality to support our external and internal customers.

The Business Systems Analyst functions first to understand the goal/problem and the scope of the project request, and then to understand the details of the request. Understanding the details requires the Business Systems Analyst to research RMA documentation, speak to SMEs (Subject Matter Experts) and end-users and research the existing application.

The Analyst will work through the Agile process to give the team direction during iteration, implement demo feedback, and ensure that software is built to the business needs. The Business Systems Analyst also communicates utilizing many forms, including face-to-face, process diagramming, white-boarding, and requirement documentation.

RCIS is a fast-paced culture with firm timelines, so this person must be able to deliver results despite distractions, manage multiple or changing priorities, and be highly organized.Basic Qualifications:Bachelors Degree in Business Administration or Computer Science or Engineering and 3 or more years of experience in the Information Technology areaORHigh School Diploma or Equivalent and 5 or more years of experience in the Information Technology areaANDProcess reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologiesProcess modeling toolsBusiness Systems IntegrationPreferred Qualifications:Able to identify and consider business implications of the application of technology to the current business environmentGeneral knowledge of financial services industry including knowledge of insurance business processes and processingCrop Insurance business experienceMust possess in-depth, strong problem-solving analytical skillsStrong written and verbal communication skills needed; ability to tailor approach based upon audience and messageAptitude to understand and analyze business needs and goals and articulate back to the business representative(s) and project teamResearch and analyze necessary information to ensure comprehension of the problem and effortExperience eliciting requirements using many different forms: researching existing documentation (government and previous requirements), interviewing, group sessions, researching applications, etc.Ability to extract and communicate business needs, goals, and requirements, and to resolve questions/issues for the project team and business groupAbility to provide thorough analysis and simplification of complex problemsAbility to document requirements clearly and thoroughlyAble to see the big picture goal, and help to coordinate and break down the work on the team to meet the goalAbility to foster collaboration and communication with all team members using low-fidelity and lean approaches/techniques such as white-boardingAbility to work with the Product Owner to ensure scope of effort and that business goal is metExperience managing a workload of multiple initiativesStrong ability to facilitate meetings with the customer, using various communication tools, with off-site participants

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