Penn Foster
Systems Engineer, Enterprise
Penn Foster, Jacksonville, Florida, United States, 32290
Position:
Systems Engineer, EnterpriseObjective:We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.Responsibilities:Pre-sales - assist in qualifying sales leads from a technical standpoint.Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.Conversant with networking applications and solutions.Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.Provide assistance to identified customers with post-sales training.Required Skills:5 – 8 years experience in technical/pre-sales support as a sales or systems engineer.5 - 7 years experience in LAN/WAN/Internet services administration.Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP.Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.Experience with encryption and authentication technologies required.Exceptional presentation skills.Education:Bachelors Degree or equivalent experience. Graduate Degree favorable.
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Systems Engineer, EnterpriseObjective:We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.Responsibilities:Pre-sales - assist in qualifying sales leads from a technical standpoint.Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.Conversant with networking applications and solutions.Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.Provide assistance to identified customers with post-sales training.Required Skills:5 – 8 years experience in technical/pre-sales support as a sales or systems engineer.5 - 7 years experience in LAN/WAN/Internet services administration.Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP.Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.Experience with encryption and authentication technologies required.Exceptional presentation skills.Education:Bachelors Degree or equivalent experience. Graduate Degree favorable.
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