Mary Greeley Medical Center
Desktop Engineer or Senior Desktop Engineer
Mary Greeley Medical Center, Ames, Iowa, us, 50011
Mary Greeley Medical Center - Desktop Engineer or Senior Desktop Engineer
Ames, IowaThis position is responsible for supporting and co-designing the processes to deploy and maintain endpoint operations systems and applications. The candidate will assist in defining specifications for hardware evaluation and selection of company hardware and life cycle management. The candidate will work closely with the Service Desk team and provide second level support for the deployment process. The ideal candidate must have experience with Microsoft and Apple operating systems and at least one scripting language.Position Responsibilities
Collaborates with Senior Desktop Engineer and system administrators to create, maintain, and deploy application install packages for delivery through a software distribution infrastructure (Ivanti/Airwatch/SCCM, etc.)Collaborates with Senior Desktop Engineer to facilitate automation of processes to enhance efficienciesCollaborates to create, maintain, and deploy standard desktop images (Windows)Collaborates to manage OS deployment processes (Ivanti/MDT/InTune)Manages clients using GPO, Powershell, Ivanti, Airwatch, or other specific device management tools for end pointsManages Office 365 in a cloud environment leveraging Microsoft approved tools and processesExecutes plans for Mobile Device Management of company owned iOS devicesTests patches and upgrades and resolves issues prior to company-wide implementationProvides second level support to troubleshoot advanced endpoint issuesCollaborates to define specifications for hardware evaluation and selection of company hardwareCollaborates with team to manage printers and print management software for the organizationIdentifies and implements improvement opportunities spanning service delivery, user experience, security, etc.Participates in on-call rotationQualifications, Knowledge & Experience
Required Qualifications:
Associate degree in Computer Technology or related field or equivalent professional certification and experienceDe-escalation training prior to performing direct patient care or within 90 days of hirePositive and professional attitudeStrong interpersonal skillsPreferred Qualifications:
4 year degree in MIS, Computer Science, or other related areaExperience deploying and administering Windows OS and application packagesExperience deploying and administering Apple iOS in a Windows environmentExperience with Mobile Device Management (MDM)Experience with PowerShell or other scripting languageExperience with Active Directory and GPO managementRequired Knowledge, Skills & Experience:
None SpecifiedPreferred Knowledge, Skills & Experience:
Experience in a hospital information systems departmentExperience with thin/zero clientsExperience with VMWareExperience with printer management and deployment service
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Ames, IowaThis position is responsible for supporting and co-designing the processes to deploy and maintain endpoint operations systems and applications. The candidate will assist in defining specifications for hardware evaluation and selection of company hardware and life cycle management. The candidate will work closely with the Service Desk team and provide second level support for the deployment process. The ideal candidate must have experience with Microsoft and Apple operating systems and at least one scripting language.Position Responsibilities
Collaborates with Senior Desktop Engineer and system administrators to create, maintain, and deploy application install packages for delivery through a software distribution infrastructure (Ivanti/Airwatch/SCCM, etc.)Collaborates with Senior Desktop Engineer to facilitate automation of processes to enhance efficienciesCollaborates to create, maintain, and deploy standard desktop images (Windows)Collaborates to manage OS deployment processes (Ivanti/MDT/InTune)Manages clients using GPO, Powershell, Ivanti, Airwatch, or other specific device management tools for end pointsManages Office 365 in a cloud environment leveraging Microsoft approved tools and processesExecutes plans for Mobile Device Management of company owned iOS devicesTests patches and upgrades and resolves issues prior to company-wide implementationProvides second level support to troubleshoot advanced endpoint issuesCollaborates to define specifications for hardware evaluation and selection of company hardwareCollaborates with team to manage printers and print management software for the organizationIdentifies and implements improvement opportunities spanning service delivery, user experience, security, etc.Participates in on-call rotationQualifications, Knowledge & Experience
Required Qualifications:
Associate degree in Computer Technology or related field or equivalent professional certification and experienceDe-escalation training prior to performing direct patient care or within 90 days of hirePositive and professional attitudeStrong interpersonal skillsPreferred Qualifications:
4 year degree in MIS, Computer Science, or other related areaExperience deploying and administering Windows OS and application packagesExperience deploying and administering Apple iOS in a Windows environmentExperience with Mobile Device Management (MDM)Experience with PowerShell or other scripting languageExperience with Active Directory and GPO managementRequired Knowledge, Skills & Experience:
None SpecifiedPreferred Knowledge, Skills & Experience:
Experience in a hospital information systems departmentExperience with thin/zero clientsExperience with VMWareExperience with printer management and deployment service
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