Rfhiringsolutions
ITOM Architect – can be located in Dallas, Tampa, McLean VA
Rfhiringsolutions, Tampa, Florida, us, 33646
ITOM Architect – can be located in Dallas, Tampa, McLean VA
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You will be primarily responsible for the delivery and support of ServiceNow discovery data integration into the CMDB. You will lead our existing discovery integration by maintaining and enhancing, as well as configuring new patterns and data sources for our hybrid environment. The Associate Director also works collaboratively across business and technology services to drive discovery remediations and/or troubleshooting efforts. The candidate must have strong communication skills with the ability to articulate problems, solutions, and actions through concise and clear messaging and have demonstrated the ability to assess complex issues and structure potential solutions to drive resolution with senior stakeholders.Must have:8 years’ experience architecting and implementing ServiceNow ITOM capabilities at multiple organizationsLead the strategy and design of ServiceNow ITOM initially focusing on discovery data integration into the CMDBMaintaining and enhancing existing ServiceNow discovery and experience with discovery in a hybrid environmentInitial deployment(s) of ServiceNow discoveryBe a Subject Matter Expert (SME) on various company-wide and IT initiatives which have a CMDB impact (SME-level understanding of ServiceNow CMDB hierarchy)ITIL Certified (Foundation v3 or v4)ServiceNow Discovery CertificationNice to have:Experience in a regulated industryCertifications: Service Mapping and/or AWS certification
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Header:
You will be primarily responsible for the delivery and support of ServiceNow discovery data integration into the CMDB. You will lead our existing discovery integration by maintaining and enhancing, as well as configuring new patterns and data sources for our hybrid environment. The Associate Director also works collaboratively across business and technology services to drive discovery remediations and/or troubleshooting efforts. The candidate must have strong communication skills with the ability to articulate problems, solutions, and actions through concise and clear messaging and have demonstrated the ability to assess complex issues and structure potential solutions to drive resolution with senior stakeholders.Must have:8 years’ experience architecting and implementing ServiceNow ITOM capabilities at multiple organizationsLead the strategy and design of ServiceNow ITOM initially focusing on discovery data integration into the CMDBMaintaining and enhancing existing ServiceNow discovery and experience with discovery in a hybrid environmentInitial deployment(s) of ServiceNow discoveryBe a Subject Matter Expert (SME) on various company-wide and IT initiatives which have a CMDB impact (SME-level understanding of ServiceNow CMDB hierarchy)ITIL Certified (Foundation v3 or v4)ServiceNow Discovery CertificationNice to have:Experience in a regulated industryCertifications: Service Mapping and/or AWS certification
#J-18808-Ljbffr