Director, Infrastructure Engineering and Cloud Operations

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Title and SummaryDirector, Infrastructure Engineering and Cloud OperationsMastercard is a global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.SessionM, an Engineering team within Mastercard Company, builds and maintains a Cloud-based SaaS platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships. Our SaaS platform powers loyalty & rewards programs and scales for the enterprise, globally. SessionM is currently expanding our team in Prague and is looking for the best talents to be an integral part of our Engineering team.The Infrastructure Engineering team is responsible for building and maintaining tools to ensure our applications meet SLAs and help maximize security, scalability, and performance.Responsibilities:Develop and execute Infrastructure Strategy in alignment with organization’s overall objectives.Lead and mentor a global team of Infrastructure and Cloud operation engineers. Conduct goal setting and performance appraisal processes, identify and coach top talent within own team.Lead large, corporate-wide information and operations technology initiatives, ensuring successful completion within set milestones, deliverables, budgets, and timelines, seeking opportunities for improvements and efficiencies.Collaborate with cross-functional teams to develop a global Cloud Infrastructure and Operations strategy, policies, procedures, SLAs, and ensure adherence.Lead holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions.Establish and enforce best practices for Infrastructure operations, including monitoring, automation, and disaster recovery.Evaluate new technologies and tools to enhance our Infrastructure capabilities.Oversee the financial aspect of the Cloud Infrastructure and implement FinOps strategies.Manage vendor relationships and contracts related to Infrastructure and cloud services.Qualifications:Bachelor’s degree in computer science, or related field; advanced degree preferred.Proven experience in Enterprise SaaS platforms, Infrastructure engineering, or cloud operations technical leadership role.Extensive knowledge of cloud platforms such as AWS and Azure.Extensive knowledge of Cloud Security and networking, Compliance, Data Privacy and implementing ITSM processes.Extensive knowledge of infrastructure via Infrastructure as code tools such as Terraform.Experience in implementing DevOps practices and CI/CD pipelines.Excellent problem-solving and analytical abilities.Ability to communicate effectively with technical and non-technical stakeholders.Strong leadership and people management skills with a track record of building high-performance teams.Skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality.Skills to perform architecture and cost analysis for public cloud environments.Skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions (e.g., resource spikes, network congestion, component or infrastructure failure).Demonstrated success at cultivating strategic internal and external relationships to remove process challenges and address potential issues before they arise.Experience leading continuous process improvement initiatives for operational and financial value by leveraging complex tools and technologies.Extensive experience growing and motivating a team; coaches members through career milestones and progression.What to expect from us:Fast-moving and supportive company and a collaborative team.Challenging tasks and projects.Inclusive culture where your curiosity and individuality are valued.Career path and learning opportunities to support your professional development.Location Requirements:

This is a hybrid position based in Mastercard's Boston, Massachusetts, Arlington, Virginia, or O'Fallon, Missouri locations.This position is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach;Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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