Linchpin Solutions Inc.
Service Asset Configuration Manager III
Linchpin Solutions Inc., Jacksonville, Florida, United States, 32290
DescriptionIf you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Service Asset Configuration Manager.Clearance:
Active DoD Secret ClearanceWork Schedule:
Fulltime, Onsite M-F.Role Overview:A Service Asset Configuration Manager is the IT professional responsible for ensuring a clear picture of the organization's IT infrastructure. They track all IT assets, from hardware and software to licenses, and maintain an accurate record of their configurations, relationships, and lifecycle stages. This role is crucial for efficient service delivery, troubleshooting problems, and ensuring IT security.General SkillsetExperience with Microsoft OfficeVerbal and written communication skillsAbility to work both collaboratively and individuallyCritical Thinking SkillsAbility to give presentations and briefings as neededSpecific SkillsetFocuses on the tracking and control of service assets in the IT infrastructure and collaborates with configuration analysts to train Service Asset & Configuration Management (SACM) staff in SACM principles, processes, and procedures.Supports the creation of the SACM process, activities, and procedures to include CI registration procedures, access controls, and privileges.Ensures the correct roles and responsibilities are defined in the SACM plan/procedures.Assists with procurement of IT assets when requested.Works with other SACM roles to tag and track all IT assets and to identify their locations and owners.Receives IT assets and ensures delivery to correct locations, and coordinates IT asset setup and teardown activities when requested.Proposes/concurs with the SACM Manager on CIs to be uniquely identified with naming conventions.Ensures developers and configuration system users comply with identification standards.Liaises with Configuration Librarian on population of asset and configuration management system (CMS).Performs configuration audits to ensure physical inventory is consistent with the configuration management database (CMDB)/CMS, initiating corrective action through Change Control.Accepts baselined products from third parties for distribution.Builds system baselines for promotion and release.Maintains project status information and status accounting records and reports.Assists SACM Manager in report definition as required.Maintains and reconciles databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.RequirementsEducation & CertificationsHighschool Diploma or GED EquivalentInformation Technology Infrastructure Library (ITIL) version 3 Foundation certification is highly preferred.Experience Requirements4+ years of experience using Department of Defense Logistics and Asset Management System (e.g., Remedy, DPAS, GCSS-MC).
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Active DoD Secret ClearanceWork Schedule:
Fulltime, Onsite M-F.Role Overview:A Service Asset Configuration Manager is the IT professional responsible for ensuring a clear picture of the organization's IT infrastructure. They track all IT assets, from hardware and software to licenses, and maintain an accurate record of their configurations, relationships, and lifecycle stages. This role is crucial for efficient service delivery, troubleshooting problems, and ensuring IT security.General SkillsetExperience with Microsoft OfficeVerbal and written communication skillsAbility to work both collaboratively and individuallyCritical Thinking SkillsAbility to give presentations and briefings as neededSpecific SkillsetFocuses on the tracking and control of service assets in the IT infrastructure and collaborates with configuration analysts to train Service Asset & Configuration Management (SACM) staff in SACM principles, processes, and procedures.Supports the creation of the SACM process, activities, and procedures to include CI registration procedures, access controls, and privileges.Ensures the correct roles and responsibilities are defined in the SACM plan/procedures.Assists with procurement of IT assets when requested.Works with other SACM roles to tag and track all IT assets and to identify their locations and owners.Receives IT assets and ensures delivery to correct locations, and coordinates IT asset setup and teardown activities when requested.Proposes/concurs with the SACM Manager on CIs to be uniquely identified with naming conventions.Ensures developers and configuration system users comply with identification standards.Liaises with Configuration Librarian on population of asset and configuration management system (CMS).Performs configuration audits to ensure physical inventory is consistent with the configuration management database (CMDB)/CMS, initiating corrective action through Change Control.Accepts baselined products from third parties for distribution.Builds system baselines for promotion and release.Maintains project status information and status accounting records and reports.Assists SACM Manager in report definition as required.Maintains and reconciles databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.RequirementsEducation & CertificationsHighschool Diploma or GED EquivalentInformation Technology Infrastructure Library (ITIL) version 3 Foundation certification is highly preferred.Experience Requirements4+ years of experience using Department of Defense Logistics and Asset Management System (e.g., Remedy, DPAS, GCSS-MC).
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