Intake Coordinator

Are you someone who thrives in a dynamic environment, enjoys interacting with people, and has a knack for organization? We are on the lookout for an enthusiastic Intake Coordinator to join our team in Boca Raton! This role is perfect for someone who is detail-oriented, loves providing excellent customer service, and is skilled at managing multiple tasks efficiently.What You'll Be Doing:Providing top-notch customer service from the first request to the completion of services.Accurately logging referrals received through our secure client portal.Keeping the Team Lead and clients informed of any scheduling issues or delays.Verifying information by contacting relevant agencies or individuals.Using our company software and equipment efficiently.Demonstrating excellent organizational skills and attention to detail while managing multiple priorities.Communicating effectively using correct English, spelling, and grammar.Maintaining confidentiality and adhering to HIPAA, Conflict of Interest, and Ethics guidelines.Understanding and applying current URAC standards relevant to job functions.What We're Looking For:High School Diploma or equivalent.Proficiency in the MS Office Suite.Excellent verbal and written communication skills.Ability to organize and prioritize tasks effectively.Willingness to accept and apply constructive feedback.Experience with imaging and scanning documents is a plus.What We Offer:We provide a supportive environment where you can grow and develop your skills. Enjoy being part of a team that values your contributions and offers great benefits.Join us in making a difference by ensuring our clients receive the best service possible. We can't wait to meet you!