Blaze Pizza
Assistant Manager
Blaze Pizza, San Francisco, California, United States, 94199
Come Blaze your own way at the nation's leading build-your-own pizza fast-casual restaurant!
Ok, here's the deal. You can get a job anywhere, but at Blaze Pizza, you're building your career. By becoming a Blazer, you're joining a team that stretches around the world - a team of independent thinkers, people who understand that it's our differences that make us stronger.
Join the Blaze family and work in an environment that encourages you to have fun, be yourself, and be financially rewarded while you build your career. Blaze Pizza is the nation's leading fast-casual pizza concept with more than 340 restaurants across 41 states and 6 countries. Blaze Pizza is committed to delivering a one-of-a-kind Guest experience and unparalleled high-quality products. Known for its savory artisanal pizzas and customizable made-to-order menu, Blaze leads the industry in menu innovation and product excellence. Blaze Pizza is backed by private equity firm Brentwood Associates and founding investors include LeBron James, Maria Shriver, movie producer John Davis, and Boston Red Sox co-owner Tom Werner.
If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.
About the Role:
The
Assistant Manager
(AM) position plays an integral role in contributing to the success of our company-owned restaurants. This role provides overall leadership through supporting the General Manager (GM) build a team of unmatched talent to deliver excellent product quality and industry-breaking guest service in every interaction; every shift. The AM leads by example in maximizing great guest service and running great shifts to grow the business through use of brand standards and operations excellence tools to ensure business results are achieved.Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve and influence behaviorGuides performance conversations and uses coaching practices with Team MembersCommunicates performance growth and observations to the GM to support establishing a healthy bench of Team MembersApply local health and safety codes, and company safety and security policies on every shiftEnsures safe restaurant environment conditions are met which puts guest and team safety as a priorityMonitors restaurant Speed with Service (SWS) and OLO performance targets every shiftServes as a role model in resolving guest feedback and works to exceed guest service standardsCoaches team on guest feedback, product quality and speed with service opportunitiesCommunicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with the corporate support teamManages labor and team member performance behavior observations, takes corrective action where necessary, and communicates these findings to the GM.Proactively assists the GM in other operations excellence tasks, as assignedQualifications
2-4 years of operations management experience in the QSR, Fast-Casual, Casual Dining or Retail environmentProven skills in employee and guest satisfaction; financial performanceHigh School diplomaBasic computer literacy and data analytics knowledgeDemonstrated track record in the manager selection, coaching and developmentGood oral/written communication skills with exceptional team-building experiencePositive and energetic self-starter, with a passion for leadershipBenefits
Health, Dental, and Vision Insurance401K with matchingCompany Paid Life InsuranceSTD & LTD InsuranceVacation and Sick TimeFlexible Work ScheduleAdditional Perks
Employee meal discountTuition DiscountExclusive Team Member Discounts - travel, entertainment, and moreHave your birthday off!Referral ProgramAn opportunity for development, both professionally and personallyLearn More About Us
USA Today - "Is this America's Best Fast-Food Pizza?"Business Insider - "These 25 Companies are Revolutionizing Retail"Bloomberg - "LeBron James-Backed Pizza Chain to Expand Outside North America"Business Insider - "How a pizza shop backed by LeBron James became the fastest-growing restaurant chain ever"
At Blaze, we embrace individuality and encourage our team members to showcase their unique personalities and style. As a part of our build your concept, we allow the guest to be the artist and create their dream pizza. As one of our team members, you would be the guest's Pizza muse, inspiring them to try new topping combinations and guiding them down the line. And together, we will serve great pizza, fast-fired, made right, with a smile, in a clean and safe restaurant.
Ok, here's the deal. You can get a job anywhere, but at Blaze Pizza, you're building your career. By becoming a Blazer, you're joining a team that stretches around the world - a team of independent thinkers, people who understand that it's our differences that make us stronger.
Join the Blaze family and work in an environment that encourages you to have fun, be yourself, and be financially rewarded while you build your career. Blaze Pizza is the nation's leading fast-casual pizza concept with more than 340 restaurants across 41 states and 6 countries. Blaze Pizza is committed to delivering a one-of-a-kind Guest experience and unparalleled high-quality products. Known for its savory artisanal pizzas and customizable made-to-order menu, Blaze leads the industry in menu innovation and product excellence. Blaze Pizza is backed by private equity firm Brentwood Associates and founding investors include LeBron James, Maria Shriver, movie producer John Davis, and Boston Red Sox co-owner Tom Werner.
If you love operating successful restaurants, developing teams, and creating memorable Guest experiences, come work for Blaze.
About the Role:
The
Assistant Manager
(AM) position plays an integral role in contributing to the success of our company-owned restaurants. This role provides overall leadership through supporting the General Manager (GM) build a team of unmatched talent to deliver excellent product quality and industry-breaking guest service in every interaction; every shift. The AM leads by example in maximizing great guest service and running great shifts to grow the business through use of brand standards and operations excellence tools to ensure business results are achieved.Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve and influence behaviorGuides performance conversations and uses coaching practices with Team MembersCommunicates performance growth and observations to the GM to support establishing a healthy bench of Team MembersApply local health and safety codes, and company safety and security policies on every shiftEnsures safe restaurant environment conditions are met which puts guest and team safety as a priorityMonitors restaurant Speed with Service (SWS) and OLO performance targets every shiftServes as a role model in resolving guest feedback and works to exceed guest service standardsCoaches team on guest feedback, product quality and speed with service opportunitiesCommunicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with the corporate support teamManages labor and team member performance behavior observations, takes corrective action where necessary, and communicates these findings to the GM.Proactively assists the GM in other operations excellence tasks, as assignedQualifications
2-4 years of operations management experience in the QSR, Fast-Casual, Casual Dining or Retail environmentProven skills in employee and guest satisfaction; financial performanceHigh School diplomaBasic computer literacy and data analytics knowledgeDemonstrated track record in the manager selection, coaching and developmentGood oral/written communication skills with exceptional team-building experiencePositive and energetic self-starter, with a passion for leadershipBenefits
Health, Dental, and Vision Insurance401K with matchingCompany Paid Life InsuranceSTD & LTD InsuranceVacation and Sick TimeFlexible Work ScheduleAdditional Perks
Employee meal discountTuition DiscountExclusive Team Member Discounts - travel, entertainment, and moreHave your birthday off!Referral ProgramAn opportunity for development, both professionally and personallyLearn More About Us
USA Today - "Is this America's Best Fast-Food Pizza?"Business Insider - "These 25 Companies are Revolutionizing Retail"Bloomberg - "LeBron James-Backed Pizza Chain to Expand Outside North America"Business Insider - "How a pizza shop backed by LeBron James became the fastest-growing restaurant chain ever"
At Blaze, we embrace individuality and encourage our team members to showcase their unique personalities and style. As a part of our build your concept, we allow the guest to be the artist and create their dream pizza. As one of our team members, you would be the guest's Pizza muse, inspiring them to try new topping combinations and guiding them down the line. And together, we will serve great pizza, fast-fired, made right, with a smile, in a clean and safe restaurant.