Cook County Health and Hospitals
Executive Director of Nursing Clinical Operations and Workforce
Cook County Health and Hospitals, Chicago, Illinois, United States, 60290
Job Posting: Oct 8, 2024, 9:57:02 PM Closing Date: Ongoing Full-time Shift Start Time: 8:00 A.M. Shift End Time: 4:30 P.M. Collective Bargaining Unit: NONENone Posting Salary: MIN $183k - MAX $212,933 Organization: Health and Hospital Systems
Applicants may apply for this position by submitting a resume/ CV to the following email address: mgmtrecruit@cookcountyhhs.orgWhen submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.This position is exempt from Career Service under the CCH Personnel Rules.Job SummaryThe Executive Director of Nursing Clinical Operations and Workforce is responsible for developing, implementing, and maintaining strategic staffing initiatives for nursing workforce utilization and executing strategic objectives and goals across Cook County Health (CCH). This position will provide strategic oversight and guidance in the development of a centralized staffing plan, oversee CCH retention strategies and establishment of a nursing recruitment pipeline. The Executive Director will be accountable for overseeing Nursing Workforce Management to ensure accurate planning, forecasting, and maintenance of employed and contracted resources across CCH.General Administrative ResponsibilitiesCollective BargainingReview applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposalsParticipate in collective bargaining negotiations, caucus discussions and working meetings
DisciplineDocument, recommend and effectuate discipline at all levelsWork closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining AgreementsInitiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
SupervisionDirect and effectuate CCH management policies and practicesAccess and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
ManagementContribute to the management of CCH staff and CCH' systemic development and successDiscuss and develop CCH system policies and procedures
General Administrative Responsibilities continuedConsistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining AgreementsWork with Labor Relations to discern past practice when necessary
Typical DutiesLeads the development and execution of strategic staffing initiatives and goals for Nursing Workforce utilization by integrating latest technologies, best practices, and evidence-based modelsCollaborates with the Chief Nursing Executive (CNE) on all strategic and operational objectivesReviews and assess agency workforce rates and costs within budget guidelines to remain competitive by participating in the contract processes, utilization management, and metric developmentProvides direction and oversight to establish an effective system-wide nursing staffing plan which includes volume/demand forecasting, seasonal/surge needs and attrition rates, and the optimization of the current scheduling systemOversees the system-wide nurse staffing, workforce management, and retention policies, procedures, and processes.Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffingEvaluates, develops, and implements new programs and services for safe staffing and models of careLeads the operational plan and budget for the development of staffing modelsDevelops a multi-year nursing workforce strategy for CCH nurse hiring and retention. Provides oversight and direction for employee retention strategiesDevelops hiring projections for future workforce based on projected retirement, turnover factors and current hiring velocity.In collaboration with Human Resources, oversees the establishment of a recruitment pipeline in partnership with nursing schools and community resourcesEstablishes hiring targets and resource allocation to ensure hiring goals and reduction of contracted nurses are achievedPerforms an ongoing analysis and review of staffing metrics to promote efficient utilization of nursing resourcesCollaborates with Human Resources to establish a recruitment program for international nurses as well as other nursing pathways. Stays abreast of best practices related to recruitment retention and workforce managementCollaborates with CCH Leadership to provide direction for Nurse employee wellness programsCollaborates with CCH Leadership, i.e., Marketing/Communications, Human Resources, to establish internal and external marketing and communication strategies to recruit and retain nursing staffLeads various committees as assigned by the CNEPerforms other duties as assigned
Reporting RelationshipReports to the Chief Nursing ExecutiveMinimum QualificationsLicensed as a Registered Professional Nurse in the State of Illinois or ability to obtain Illinois license within two weeks of starting employmentMaster's Degree or higher in Nursing or related field from an accredited college or universityFive (5) years of Nursing leadership experience in staffing operations, workforce management, recruitment/retention, project management and/or informatics
Preferred QualificationsPrevious experience working with organized laborDNP or PhD in Nursing, Business, Public Health or Healthcare Administration from an accredited college or universityFive (5) years of experience utilizing nursing technology systems to enhance operationsAdvanced Certification in performance improvement (Lean Six Sigma for health care Green Belt level education/certification or higher)Certification as a Nurse Executive, Advanced (NEA-BC) or Nurse Executive (NE-BC)
Knowledge, Skills, Abilities and Other CharacteristicsKnowledge of current theoretical approaches to the delivery of nursing care and trends in healthcare for hospitals, health care facilities and ambulatory care centersKnowledge of current leadership, management, and quality improvement concepts and practicesExcellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groupsAbility to prioritize, plan, and organize projects and tasksDemonstrate ability to effectively lead and manage changeDemonstrate attention to detail, accuracy and precisionDemonstrate competence in coaching and mentoring for leadership development of direct reports
Physical and Environmental DemandsThis position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.VETERAN PREFERENCEPLEASE READWhen applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous serviceTo take advantage of this preference a Veteran must:* Meet the minimum qualifications for the position.* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"* Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptableORA copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.If items are not attached, you will not be eligible for Veteran PreferenceVETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.BENEFITS PACKAGEMedical, Dental, and Vision CoverageBasic Term Life InsurancePension Plan and Deferred Compensation ProgramEmployee Assistance ProgramPaid Holidays, Vacation, and Sick TimeYou may also qualify for the Public Service Loan Forgiveness Program (PSLF)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING."Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview".Program (PSLF)*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.
Applicants may apply for this position by submitting a resume/ CV to the following email address: mgmtrecruit@cookcountyhhs.orgWhen submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.This position is exempt from Career Service under the CCH Personnel Rules.Job SummaryThe Executive Director of Nursing Clinical Operations and Workforce is responsible for developing, implementing, and maintaining strategic staffing initiatives for nursing workforce utilization and executing strategic objectives and goals across Cook County Health (CCH). This position will provide strategic oversight and guidance in the development of a centralized staffing plan, oversee CCH retention strategies and establishment of a nursing recruitment pipeline. The Executive Director will be accountable for overseeing Nursing Workforce Management to ensure accurate planning, forecasting, and maintenance of employed and contracted resources across CCH.General Administrative ResponsibilitiesCollective BargainingReview applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposalsParticipate in collective bargaining negotiations, caucus discussions and working meetings
DisciplineDocument, recommend and effectuate discipline at all levelsWork closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining AgreementsInitiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
SupervisionDirect and effectuate CCH management policies and practicesAccess and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
ManagementContribute to the management of CCH staff and CCH' systemic development and successDiscuss and develop CCH system policies and procedures
General Administrative Responsibilities continuedConsistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining AgreementsWork with Labor Relations to discern past practice when necessary
Typical DutiesLeads the development and execution of strategic staffing initiatives and goals for Nursing Workforce utilization by integrating latest technologies, best practices, and evidence-based modelsCollaborates with the Chief Nursing Executive (CNE) on all strategic and operational objectivesReviews and assess agency workforce rates and costs within budget guidelines to remain competitive by participating in the contract processes, utilization management, and metric developmentProvides direction and oversight to establish an effective system-wide nursing staffing plan which includes volume/demand forecasting, seasonal/surge needs and attrition rates, and the optimization of the current scheduling systemOversees the system-wide nurse staffing, workforce management, and retention policies, procedures, and processes.Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffingEvaluates, develops, and implements new programs and services for safe staffing and models of careLeads the operational plan and budget for the development of staffing modelsDevelops a multi-year nursing workforce strategy for CCH nurse hiring and retention. Provides oversight and direction for employee retention strategiesDevelops hiring projections for future workforce based on projected retirement, turnover factors and current hiring velocity.In collaboration with Human Resources, oversees the establishment of a recruitment pipeline in partnership with nursing schools and community resourcesEstablishes hiring targets and resource allocation to ensure hiring goals and reduction of contracted nurses are achievedPerforms an ongoing analysis and review of staffing metrics to promote efficient utilization of nursing resourcesCollaborates with Human Resources to establish a recruitment program for international nurses as well as other nursing pathways. Stays abreast of best practices related to recruitment retention and workforce managementCollaborates with CCH Leadership to provide direction for Nurse employee wellness programsCollaborates with CCH Leadership, i.e., Marketing/Communications, Human Resources, to establish internal and external marketing and communication strategies to recruit and retain nursing staffLeads various committees as assigned by the CNEPerforms other duties as assigned
Reporting RelationshipReports to the Chief Nursing ExecutiveMinimum QualificationsLicensed as a Registered Professional Nurse in the State of Illinois or ability to obtain Illinois license within two weeks of starting employmentMaster's Degree or higher in Nursing or related field from an accredited college or universityFive (5) years of Nursing leadership experience in staffing operations, workforce management, recruitment/retention, project management and/or informatics
Preferred QualificationsPrevious experience working with organized laborDNP or PhD in Nursing, Business, Public Health or Healthcare Administration from an accredited college or universityFive (5) years of experience utilizing nursing technology systems to enhance operationsAdvanced Certification in performance improvement (Lean Six Sigma for health care Green Belt level education/certification or higher)Certification as a Nurse Executive, Advanced (NEA-BC) or Nurse Executive (NE-BC)
Knowledge, Skills, Abilities and Other CharacteristicsKnowledge of current theoretical approaches to the delivery of nursing care and trends in healthcare for hospitals, health care facilities and ambulatory care centersKnowledge of current leadership, management, and quality improvement concepts and practicesExcellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groupsAbility to prioritize, plan, and organize projects and tasksDemonstrate ability to effectively lead and manage changeDemonstrate attention to detail, accuracy and precisionDemonstrate competence in coaching and mentoring for leadership development of direct reports
Physical and Environmental DemandsThis position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.VETERAN PREFERENCEPLEASE READWhen applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous serviceTo take advantage of this preference a Veteran must:* Meet the minimum qualifications for the position.* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"* Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptableORA copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.If items are not attached, you will not be eligible for Veteran PreferenceVETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.BENEFITS PACKAGEMedical, Dental, and Vision CoverageBasic Term Life InsurancePension Plan and Deferred Compensation ProgramEmployee Assistance ProgramPaid Holidays, Vacation, and Sick TimeYou may also qualify for the Public Service Loan Forgiveness Program (PSLF)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING."Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview".Program (PSLF)*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.