Davidson College
Advancement Services Specialist
Davidson College, Davidson, North Carolina, United States, 28036
Job Description
Job Summary:
The Advancement Services Specialist is part of a four-member cross-trained Advancement Services team reporting to the Director of Advancement Operations. Advancement Services provides accurate and timely data processing in support of College Relations' fundraising and engagement initiatives. Working with data from a variety of sources, this position will assist with the following - categorizing and processing various types of contributions, gift receipting, monitoring shared email mailboxes, event registrations; and maintaining database records for alumni, parents, friends, corporations, and foundations. All entries are to be completed accurately and efficiently in accordance with Advancement Services practices, CASE standards and IRS regulations.
Essential Functions
RevenueSort and/or categorize incoming gifts from multiple sources and record daily counts.Working with assigned gift types, process gifts in Blackbaud CRM. The process includes reviewing incoming information to identify the correct database record and updating biographical data as needed. Determine appropriate gift designation and other revenue details by reviewing gift, any related communications and Blackbaud CRM information to accurately reflect donor intent. Communicate with frontline fundraisers or donors when additional information is needed.Utilize remote deposit capture to deposit checks and reconcile with individual daily work.Scan and digitally file revenue documentation in accordance with departmental procedures.Coordinate mailing of paper receipts; serve as designated backup for gift receipting process.Monitor team shared revenue email inbox which includes responding or referring revenue related questions, adding incoming revenue notes to donor records, and categorizing incoming notifications based on established guidelines.Database Record Maintenance
Working from a variety of data sources, assists in maintaining accurate database records for alumni and other individuals as well as organizations. The process includes reviewing incoming data to identify the correct database records; comparing new data with existing data; adding or updating data as needed. Data types include contact information, employment history and other biographical data points.Create new database records for individuals and organizations.Participate in data maintenance projects.Serve as backup for other team functions including but not limited to:
Processing event registrationsMonitoring non-revenue shared email boxMinimum Qualifications
High School diploma or equivalentAt least one year of professional work experience with a focus on data entryExperience using Microsoft Office Outlook and Excel, and Google DriveHighly detailed-oriented with strong ability to accurately interpret and enter dataAbility to adhere to established standards, procedures and deadlinesAbility to manage competing priorities and flexibility to adapt to changesAbility to work independently and as part of a teamAptitude and interest in learning new technology applicationsDesired/Preferred Skills and Abilities
Experience with Blackbaud CRM or similar databasePrevious experience in a non-profit fundraising environmentAbility to exercise sound judgment and decision making within established procedures and guidelinesComfortable with repetitive detailed workProven data processing skills. Speed and accuracy are essential.Initiative and self-motivationUnderstanding of and adherence to confidentiality standardsFlexibility and adaptabilityStrong customer service orientationEffective communication skills
As a part of your application materials, a resume and cover letter are required. Information about how to submit the application documents can be found at https://employment.davidson.edu
About Us
Davidson is a highly selective, nationally ranked, residential, four-year liberal arts college located in Davidson, North Carolina, close to the city of Charlotte. Davidson is strongly committed to achieving excellence and cultural diversity (https://www.davidson.edu/about/commitment-diversity-and-inclusion), and welcomes applications from women, members of minority groups, and others who would bring additional dimensions to the college's mission.
At Davidson College, we believe the college grows stronger by recruiting and retaining a diverse faculty and staff committed to building an inclusive community. In order to achieve and sustain educational excellence, we seek to hire talented faculty and staff across the intersections of diverse races, ethnicities, religions, sexual orientations, gender identities, ages, socio-economic backgrounds, political perspectives, abilities, cultures, and national origins.
Job Summary:
The Advancement Services Specialist is part of a four-member cross-trained Advancement Services team reporting to the Director of Advancement Operations. Advancement Services provides accurate and timely data processing in support of College Relations' fundraising and engagement initiatives. Working with data from a variety of sources, this position will assist with the following - categorizing and processing various types of contributions, gift receipting, monitoring shared email mailboxes, event registrations; and maintaining database records for alumni, parents, friends, corporations, and foundations. All entries are to be completed accurately and efficiently in accordance with Advancement Services practices, CASE standards and IRS regulations.
Essential Functions
RevenueSort and/or categorize incoming gifts from multiple sources and record daily counts.Working with assigned gift types, process gifts in Blackbaud CRM. The process includes reviewing incoming information to identify the correct database record and updating biographical data as needed. Determine appropriate gift designation and other revenue details by reviewing gift, any related communications and Blackbaud CRM information to accurately reflect donor intent. Communicate with frontline fundraisers or donors when additional information is needed.Utilize remote deposit capture to deposit checks and reconcile with individual daily work.Scan and digitally file revenue documentation in accordance with departmental procedures.Coordinate mailing of paper receipts; serve as designated backup for gift receipting process.Monitor team shared revenue email inbox which includes responding or referring revenue related questions, adding incoming revenue notes to donor records, and categorizing incoming notifications based on established guidelines.Database Record Maintenance
Working from a variety of data sources, assists in maintaining accurate database records for alumni and other individuals as well as organizations. The process includes reviewing incoming data to identify the correct database records; comparing new data with existing data; adding or updating data as needed. Data types include contact information, employment history and other biographical data points.Create new database records for individuals and organizations.Participate in data maintenance projects.Serve as backup for other team functions including but not limited to:
Processing event registrationsMonitoring non-revenue shared email boxMinimum Qualifications
High School diploma or equivalentAt least one year of professional work experience with a focus on data entryExperience using Microsoft Office Outlook and Excel, and Google DriveHighly detailed-oriented with strong ability to accurately interpret and enter dataAbility to adhere to established standards, procedures and deadlinesAbility to manage competing priorities and flexibility to adapt to changesAbility to work independently and as part of a teamAptitude and interest in learning new technology applicationsDesired/Preferred Skills and Abilities
Experience with Blackbaud CRM or similar databasePrevious experience in a non-profit fundraising environmentAbility to exercise sound judgment and decision making within established procedures and guidelinesComfortable with repetitive detailed workProven data processing skills. Speed and accuracy are essential.Initiative and self-motivationUnderstanding of and adherence to confidentiality standardsFlexibility and adaptabilityStrong customer service orientationEffective communication skills
As a part of your application materials, a resume and cover letter are required. Information about how to submit the application documents can be found at https://employment.davidson.edu
About Us
Davidson is a highly selective, nationally ranked, residential, four-year liberal arts college located in Davidson, North Carolina, close to the city of Charlotte. Davidson is strongly committed to achieving excellence and cultural diversity (https://www.davidson.edu/about/commitment-diversity-and-inclusion), and welcomes applications from women, members of minority groups, and others who would bring additional dimensions to the college's mission.
At Davidson College, we believe the college grows stronger by recruiting and retaining a diverse faculty and staff committed to building an inclusive community. In order to achieve and sustain educational excellence, we seek to hire talented faculty and staff across the intersections of diverse races, ethnicities, religions, sexual orientations, gender identities, ages, socio-economic backgrounds, political perspectives, abilities, cultures, and national origins.