Minnesota Careers
Office & Administrative Specialist Intermediate - Enrollment Processor
Minnesota Careers, Saint Paul, Minnesota, United States, 55130
Job Details
Working Title: Enrollment ProcessorJob Class: Office and Administrative Specialist, IntermediateAgency: Metro State UniversityJob ID : 81307Location : St. PaulTelework Eligible : NoFull/Part Time : Full-TimeRegular/Temporary : UnlimitedWho May Apply : Open to all qualified job seekersDate Posted : 10/26/2024Closing Date : 11/04/2024Hiring Agency/Seniority Unit : MN St Colleges & Universities / Metro State University-AFSCMEDivision/Unit : AdmissionsAppointment Type : Unlimited, Full-timeWork Shift/Work Hours : Day ShiftDays of Work : Monday - FridayTravel Required : NoSalary Range:
$20.45 - $27.12 / hourly; $42,699 - $56,626 / annuallyClassified Status : ClassifiedBargaining Unit/Union : 206 - Clerical/AFSCMEWork Area : Founder's HallFLSA Status : NonexemptDesignated in Connect 700 Program for Applicants with Disabilities : YesThe work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Metro State University, Minnesota's public, urban university , and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire an Enrollment Processor. This is a full-time position within the Admissions Office.
Job Responsibilities:
This position exists to provide accurate and timely admission application review for prospective students with a high attention to detail and accuracy. The individual is responsible for the creation, maintenance and analyzing an applicant student record, transcript data entry coding, enrollment verification, problem solving and making timely and proper admission decisions. This requires a high level of professionalism and excellent understanding and execution of administrative procedures and processes in accordance with the standards set forth in University Policy #2000 - Undergraduate Admissions Standards.Assess student application files and transcripts for admissibility to the University using multiple applicant profiles and determine appropriate status based upon admission policy and procedural guidelines.Imaging Academic Transcripts to student Records for admission decision making.Ensure coding in student record system and follow up actions are accurate to assist with file completion.Performs technical assistance to students and interpreting ambiguous procedures/rules regarding the application process.
Minimum Qualifications:
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
Knowledge of English sufficient to fluently speak, read, understand, and respond to a variety of written and spoken communications, such as customers' questions, product catalogs, requisitions, purchase orders, detailed instructions and procedures, inventory records, and distribution lists.Ability to use customer skills on the phone, in person and online to provide effective general and specialized office support (this requires common courtesy, tact, interest in positive problem solving, empathy, and the ability to organize ideas logically)Ability to compare data with source documents and learn to enter data in specific data fieldsKnowledge of word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphsSkills in customer service sufficient to providing guidance to other employees on handling difficult or complex problems and resolving escalated complaints or disputesSkills in customer service sufficient to interpret and explain program information to applicants, such as eligibility requirements, application details, payment methods, and their legal rightsPreferred Qualifications:
Ability to work independently and problem-solve, use conflict resolution skills to clearly define issues and offer alternative solutions.Ability to establish priorities, using organizational skills to balance competing projects.Proficiency with the MN State Integrated Statewide Record System (ISRS) or other similar student information system.Physical Requirements of the Job:
Requires occasional lifting and/or carrying such articles as file folders, boxes and hand tools. Although a sedentary job is defined as one which involves sitting a certain amount of walking and standing is often necessary in carrying out job duties.
Application Details
How to Apply
To view the full job posting and to apply please go to: www.minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/Enrollment-Processor_JR0000000870-1
Contact
If you have questions about this position, contact Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu or 651-793-1319 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu .
About Minnesota State
The University:
We are the urban, public, comprehensive university in the Minneapolis-St. Paul metropolitan area where the faculty, staff, and students of Metro State will reflect the area's rich diversity, build a culturally competent and anti-racist learning community, and demonstrate an unwavering commitment to civic engagement.
Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be "where learning meets living." Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 22 out of 1,441 in 2022). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region's premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement.
Visit the Metro State University website to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website .
For campus safety information and crime statistics visit : https://www.metrostate.edu/students/support/safety
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVFDiabetes careDental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:
Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Working Title: Enrollment ProcessorJob Class: Office and Administrative Specialist, IntermediateAgency: Metro State UniversityJob ID : 81307Location : St. PaulTelework Eligible : NoFull/Part Time : Full-TimeRegular/Temporary : UnlimitedWho May Apply : Open to all qualified job seekersDate Posted : 10/26/2024Closing Date : 11/04/2024Hiring Agency/Seniority Unit : MN St Colleges & Universities / Metro State University-AFSCMEDivision/Unit : AdmissionsAppointment Type : Unlimited, Full-timeWork Shift/Work Hours : Day ShiftDays of Work : Monday - FridayTravel Required : NoSalary Range:
$20.45 - $27.12 / hourly; $42,699 - $56,626 / annuallyClassified Status : ClassifiedBargaining Unit/Union : 206 - Clerical/AFSCMEWork Area : Founder's HallFLSA Status : NonexemptDesignated in Connect 700 Program for Applicants with Disabilities : YesThe work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
Metro State University, Minnesota's public, urban university , and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire an Enrollment Processor. This is a full-time position within the Admissions Office.
Job Responsibilities:
This position exists to provide accurate and timely admission application review for prospective students with a high attention to detail and accuracy. The individual is responsible for the creation, maintenance and analyzing an applicant student record, transcript data entry coding, enrollment verification, problem solving and making timely and proper admission decisions. This requires a high level of professionalism and excellent understanding and execution of administrative procedures and processes in accordance with the standards set forth in University Policy #2000 - Undergraduate Admissions Standards.Assess student application files and transcripts for admissibility to the University using multiple applicant profiles and determine appropriate status based upon admission policy and procedural guidelines.Imaging Academic Transcripts to student Records for admission decision making.Ensure coding in student record system and follow up actions are accurate to assist with file completion.Performs technical assistance to students and interpreting ambiguous procedures/rules regarding the application process.
Minimum Qualifications:
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
Knowledge of English sufficient to fluently speak, read, understand, and respond to a variety of written and spoken communications, such as customers' questions, product catalogs, requisitions, purchase orders, detailed instructions and procedures, inventory records, and distribution lists.Ability to use customer skills on the phone, in person and online to provide effective general and specialized office support (this requires common courtesy, tact, interest in positive problem solving, empathy, and the ability to organize ideas logically)Ability to compare data with source documents and learn to enter data in specific data fieldsKnowledge of word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphsSkills in customer service sufficient to providing guidance to other employees on handling difficult or complex problems and resolving escalated complaints or disputesSkills in customer service sufficient to interpret and explain program information to applicants, such as eligibility requirements, application details, payment methods, and their legal rightsPreferred Qualifications:
Ability to work independently and problem-solve, use conflict resolution skills to clearly define issues and offer alternative solutions.Ability to establish priorities, using organizational skills to balance competing projects.Proficiency with the MN State Integrated Statewide Record System (ISRS) or other similar student information system.Physical Requirements of the Job:
Requires occasional lifting and/or carrying such articles as file folders, boxes and hand tools. Although a sedentary job is defined as one which involves sitting a certain amount of walking and standing is often necessary in carrying out job duties.
Application Details
How to Apply
To view the full job posting and to apply please go to: www.minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/Enrollment-Processor_JR0000000870-1
Contact
If you have questions about this position, contact Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu or 651-793-1319 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu .
About Minnesota State
The University:
We are the urban, public, comprehensive university in the Minneapolis-St. Paul metropolitan area where the faculty, staff, and students of Metro State will reflect the area's rich diversity, build a culturally competent and anti-racist learning community, and demonstrate an unwavering commitment to civic engagement.
Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be "where learning meets living." Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 22 out of 1,441 in 2022). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region's premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement.
Visit the Metro State University website to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website .
For campus safety information and crime statistics visit : https://www.metrostate.edu/students/support/safety
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave12 paid holidays each yearLow-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVFDiabetes careDental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent careResources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:
Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies
based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.