Caesars Entertainment
Ticket Writer, Caesars Sportsbook - Part Time (Caesars Casino)
Caesars Entertainment, New Orleans, Louisiana, United States, 70123
Job Description
WELCOME TO THE EMPIRE!
Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
BEHOLD!
Caesars Sportsbook, America's leading sports book provider, has immediate part-time openings at its Caesars Sportsbook at Caesars New Orleans in New Orleans, LA. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. Reporting to the Sportsbook Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
What You Will DoProvide a top tier level of customer service that encourages customers to come back repeatedlyDon't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control boardBecome familiar with our betting options and be able to strike up conversations with customers regarding those optionsWork to resolve customer disputes/complaints and escalate to direct supervisor when neededBe a positive team member and work collaboratively with other team members and your leadership teamEnsure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standardsOther duties as assignedWhat You Will Need
Must have basic computer knowledge (Email, MS Excel, internet, etc.)Show me the money! Must have a minimum of 1 years of cash handling experience in a work settingH.S. Diploma, GED, or equivalent preferred21+ years of age or olderSuccessfully pass a drug screen and background checkAble to obtain a gaming license from the Gaming Control Board and other jurisdictions where deemed necessaryHigh level of customer serviceAbility to work a flexible schedule: nights, weekends, and some holidays is preferredPresent yourself in a professional mannerStrong communication skills, both written and verbalAbility to do simple mathUnderstanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control BoardPhysical Requirements
Must be able to stand for extended periods of timeMust be able to lift, pull or push 25 lbs.Must be able write for extended periods of timeMust be able to twist, bend or reach with no significant boundariesThis position may be exposed to a smoke-filled environment
As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete background check upon offer acceptance. Many positions require timely gaming registration or licensing with the regulatory authority in one or multiple states to fulfil essential job responsibilities.
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!
WELCOME TO THE EMPIRE!
Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
BEHOLD!
Caesars Sportsbook, America's leading sports book provider, has immediate part-time openings at its Caesars Sportsbook at Caesars New Orleans in New Orleans, LA. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. Reporting to the Sportsbook Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
What You Will DoProvide a top tier level of customer service that encourages customers to come back repeatedlyDon't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control boardBecome familiar with our betting options and be able to strike up conversations with customers regarding those optionsWork to resolve customer disputes/complaints and escalate to direct supervisor when neededBe a positive team member and work collaboratively with other team members and your leadership teamEnsure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standardsOther duties as assignedWhat You Will Need
Must have basic computer knowledge (Email, MS Excel, internet, etc.)Show me the money! Must have a minimum of 1 years of cash handling experience in a work settingH.S. Diploma, GED, or equivalent preferred21+ years of age or olderSuccessfully pass a drug screen and background checkAble to obtain a gaming license from the Gaming Control Board and other jurisdictions where deemed necessaryHigh level of customer serviceAbility to work a flexible schedule: nights, weekends, and some holidays is preferredPresent yourself in a professional mannerStrong communication skills, both written and verbalAbility to do simple mathUnderstanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control BoardPhysical Requirements
Must be able to stand for extended periods of timeMust be able to lift, pull or push 25 lbs.Must be able write for extended periods of timeMust be able to twist, bend or reach with no significant boundariesThis position may be exposed to a smoke-filled environment
As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete background check upon offer acceptance. Many positions require timely gaming registration or licensing with the regulatory authority in one or multiple states to fulfil essential job responsibilities.
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!