United Wholesale Mortgage
Technical Writer II
United Wholesale Mortgage, Pontiac, Michigan, United States, 48340
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The Technical Writer II will be responsible for creating, maintaining, and analyzing the needs for technical documentation. The writer will work with multiple software development teams to develop documentation that is relevant to the project.WHAT YOU WILL BE DOING:Develop technical documentation that includes configuration guides, user guides, quick reference guides, training guides, reference material, release notes, etc.Update documentation for enhancement releases.Analyze existing documentation to identify content gaps or inconsistencies.Learn a variety of software applications and become self-sufficient at using the software in a user interface environment.Quickly learn and apply new tools, processes, and standards.Collaborate with a variety of development teams throughout the software development life cycle (SDLC).Demonstrate adaptability and forward thinking in the face of technological or organizational change.
WHAT WE NEED FROM YOU:Must Have Qualifications:2+ years of experience as a Technical Writer1+ years of experience as a Technical Writer supporting IT and AppDev teamsStrong Proficiency using Technical Writing software tools (ie: Adobe Photoshop and Illustrator, Camtasia, MadCap, Visio etc.)1 2 years of experience and ability to research, write, edit, and proofread documentationStrong organization skills to organize material according to set standards of order, clarity, conciseness, style, and terminologyTeam player who also works well independently and maintains high-quality standardsExcellent verbal and written communication skills, as well as excellent grammar skillsAbility to prioritize and complete multiple tasks in a fast-pace environmentProficiency in Microsoft Office programs, including Word, Publisher, and ExcelEnjoy writing and be open to learning a new writing styleOpen minded and a willingness to be coached and mentoredComputer-related degree or equivalent
THE PLACE & THE PERKS:Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? Its all happening on UWMs campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.Its no wonder that out of our six pillars, People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other, our clients and our community. Whether its providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.From the team member that holds a door open to the one that helps guide your career, youll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, youll be welcomed here. Accepted here. And empowered to Be You Here.More reasons youll love working here include:Paid Time Off (PTO) after just 30 daysAdditional parental and maternity leave benefits after 12 monthsAdoption reimbursement programPaid volunteer hoursPaid training and career developmentMedical, dental, vision and life insurance401k with employer matchMortgage discount and area business discountsFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball courtWellness area, including an in-house primary-care physicians office, full-time massage therapist and hair salon?Gourmet cafeteria featuring homemade breakfast and lunchConvenience store featuring healthy grab-and-go snacksIn-house Starbucks and DunkinIndoor/outdoor caf with Wi-Fi
DISCLAIMER:All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
The Technical Writer II will be responsible for creating, maintaining, and analyzing the needs for technical documentation. The writer will work with multiple software development teams to develop documentation that is relevant to the project.WHAT YOU WILL BE DOING:Develop technical documentation that includes configuration guides, user guides, quick reference guides, training guides, reference material, release notes, etc.Update documentation for enhancement releases.Analyze existing documentation to identify content gaps or inconsistencies.Learn a variety of software applications and become self-sufficient at using the software in a user interface environment.Quickly learn and apply new tools, processes, and standards.Collaborate with a variety of development teams throughout the software development life cycle (SDLC).Demonstrate adaptability and forward thinking in the face of technological or organizational change.
WHAT WE NEED FROM YOU:Must Have Qualifications:2+ years of experience as a Technical Writer1+ years of experience as a Technical Writer supporting IT and AppDev teamsStrong Proficiency using Technical Writing software tools (ie: Adobe Photoshop and Illustrator, Camtasia, MadCap, Visio etc.)1 2 years of experience and ability to research, write, edit, and proofread documentationStrong organization skills to organize material according to set standards of order, clarity, conciseness, style, and terminologyTeam player who also works well independently and maintains high-quality standardsExcellent verbal and written communication skills, as well as excellent grammar skillsAbility to prioritize and complete multiple tasks in a fast-pace environmentProficiency in Microsoft Office programs, including Word, Publisher, and ExcelEnjoy writing and be open to learning a new writing styleOpen minded and a willingness to be coached and mentoredComputer-related degree or equivalent
THE PLACE & THE PERKS:Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? Its all happening on UWMs campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.Its no wonder that out of our six pillars, People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other, our clients and our community. Whether its providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.From the team member that holds a door open to the one that helps guide your career, youll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, youll be welcomed here. Accepted here. And empowered to Be You Here.More reasons youll love working here include:Paid Time Off (PTO) after just 30 daysAdditional parental and maternity leave benefits after 12 monthsAdoption reimbursement programPaid volunteer hoursPaid training and career developmentMedical, dental, vision and life insurance401k with employer matchMortgage discount and area business discountsFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball courtWellness area, including an in-house primary-care physicians office, full-time massage therapist and hair salon?Gourmet cafeteria featuring homemade breakfast and lunchConvenience store featuring healthy grab-and-go snacksIn-house Starbucks and DunkinIndoor/outdoor caf with Wi-Fi
DISCLAIMER:All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.