Network Engineer

Able to trouble shoot on phone (15-25) calls a day)This will be an evolving position- that will change as our new technologies are implemented within our Enterprise Voice/Networking team.Qualified candidates Must have the following experience:- Experience performing Add/Move/Changes (MACD’s) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.- Experience with (MACD’s) Cisco Unity Voicemail- Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform- Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice.- Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express. (UCCX)- Experience with provisioning Cisco Jabber Soft Phones.We are tasked with converting our on Prem Cisco CUCM instance over a period of 5 years to Cisco Cloud Based WEBEX calling platform.- This position would transition as the project moves forward, to being able to perform the following tasks:- Daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control hub- Provisioning Webex software based "Soft Phones" for customers.- Provisioning Webex Cloud based "Desktop" phones- Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes.- Experience with updating and creating complex voice dial plans within Oracle Session Border Controllers a plus- Cisco CCNA or CCNP certification a plus- Experience working within Service Now ticketing system a plus.Apply NowFields with

*

are required

What is your full name?How can we contact you?Where are you located?What is your preferred method of communication?File Upload:

(only PDF, DOC, DOCX are accepted)

#J-18808-Ljbffr