Salute, Inc.
Data Center Technician Team Lead (Onsite)
Salute, Inc., Irving, Texas, United States, 75084
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Team Lead to join our team and drive our relationships with hyperscale clients to new heights.
Wage:
$25.00-$29.00
Schedule:
7:30am-4:30pm M-F Needs to be flexible with schedule
Data Center Team Lead:
The Team Lead will be responsible for managing a team of up to ten employees while performing structured cabling and server rack deployments in a data center environment. Technical training will be conducted on the job and not a requirement for this position. The Team Lead will be required to have strong Microsoft Office, administrative and leadership skills. The Team lead will be responsible for training, client communication, team safety, QA/QC of completed work, tracking work schedule, and assigning tasks to employees.
Responsibilities and
Required Skills:
Ability to develop shift schedules and manage teamsUnderstanding of project controls and how they affect project completionAssist in managing and executing the budgetUnderstand contractual requirements and translate into executable plan for teamAbility to establish a strong rapport with client representatives and to maintain a working relationshipExcellent understanding of customer service principlesStrong observational skills and problem-solving abilityStrong communication skills (written and oral). Ability to create professional and error free reportsAdept at utilizing Microsoft suite skillsManage shift operations, delegate tasks to team members and translate vision of leadership to field staff. Operate, monitor, and maintain equipment. Respond to abnormal conditions indicated by facility systemsHave a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of workMonitor the performance/note deficiencies of contract service providers and recommend changes as necessaryPerform other related duties and assume responsibilities as assigned by managementSupport the delivery of data center services, including colocation, telecommunications services, deployment of additional services to customers and support of internal business systemsActs as an operational contact for data center clients, vendors, and carriers as it relates to colocation, connectivity, and network products and servicesCoordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in it, telecommunications rooms, and customer spacePerforms unscheduled checks on work to assess and document qualityResponsible for final product delivery in the absence of an available tech level-iiiSite safety championPerforms safety spot checks, documents best practices, and non-conformance to safety policies/proceduresInteracts with salute EHS representativeAvailable to assist with regional safety investigations as requiredFosters a strong team cultureHigh level of proficiency with no supervision for daily tasksSupervises small number of employees / teams: responsible for team member performance and growth potentialEnsures team member training complianceResponsible for AHA, THA, MOP’s, and SOP’sTimesheet approvals and discrepancy trackingDocuments, files, performs spot-checks, and maintains safety infoCompletes personnel reviews, disciplinary reports, and performance management system documentationCompletes timesheet approvalsAware of current and future purchase order(s)Resolves schedule conflicts and critical path impedances that affect project completion and invoicingUnderstands change order principlesContributes to controlling labor costs related to project completionEngages within the field and local staff meetings to provide communication on personnel status and team dynamics/human relations as required
Preferred:
Hands-on experience with mission critical operations and understanding of data center environment operationsWell versed in client-specific core competencies. Able to fill in or direct subordinates to accomplish job related tasksComplete planned and unplanned corrective maintenance work assignments, utilizing your skills, and under the direction of engineering, mechanical, electrical, and other technical subject matter experts (SME's)Has a strong technical aptitude and a firm understanding of best practices within the data center industry
Physical Requirements:
Ability to lift and carry heavy equipment, up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a wide variety temperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver’s license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Wage:
$25.00-$29.00
Schedule:
7:30am-4:30pm M-F Needs to be flexible with schedule
Data Center Team Lead:
The Team Lead will be responsible for managing a team of up to ten employees while performing structured cabling and server rack deployments in a data center environment. Technical training will be conducted on the job and not a requirement for this position. The Team Lead will be required to have strong Microsoft Office, administrative and leadership skills. The Team lead will be responsible for training, client communication, team safety, QA/QC of completed work, tracking work schedule, and assigning tasks to employees.
Responsibilities and
Required Skills:
Ability to develop shift schedules and manage teamsUnderstanding of project controls and how they affect project completionAssist in managing and executing the budgetUnderstand contractual requirements and translate into executable plan for teamAbility to establish a strong rapport with client representatives and to maintain a working relationshipExcellent understanding of customer service principlesStrong observational skills and problem-solving abilityStrong communication skills (written and oral). Ability to create professional and error free reportsAdept at utilizing Microsoft suite skillsManage shift operations, delegate tasks to team members and translate vision of leadership to field staff. Operate, monitor, and maintain equipment. Respond to abnormal conditions indicated by facility systemsHave a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of workMonitor the performance/note deficiencies of contract service providers and recommend changes as necessaryPerform other related duties and assume responsibilities as assigned by managementSupport the delivery of data center services, including colocation, telecommunications services, deployment of additional services to customers and support of internal business systemsActs as an operational contact for data center clients, vendors, and carriers as it relates to colocation, connectivity, and network products and servicesCoordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in it, telecommunications rooms, and customer spacePerforms unscheduled checks on work to assess and document qualityResponsible for final product delivery in the absence of an available tech level-iiiSite safety championPerforms safety spot checks, documents best practices, and non-conformance to safety policies/proceduresInteracts with salute EHS representativeAvailable to assist with regional safety investigations as requiredFosters a strong team cultureHigh level of proficiency with no supervision for daily tasksSupervises small number of employees / teams: responsible for team member performance and growth potentialEnsures team member training complianceResponsible for AHA, THA, MOP’s, and SOP’sTimesheet approvals and discrepancy trackingDocuments, files, performs spot-checks, and maintains safety infoCompletes personnel reviews, disciplinary reports, and performance management system documentationCompletes timesheet approvalsAware of current and future purchase order(s)Resolves schedule conflicts and critical path impedances that affect project completion and invoicingUnderstands change order principlesContributes to controlling labor costs related to project completionEngages within the field and local staff meetings to provide communication on personnel status and team dynamics/human relations as required
Preferred:
Hands-on experience with mission critical operations and understanding of data center environment operationsWell versed in client-specific core competencies. Able to fill in or direct subordinates to accomplish job related tasksComplete planned and unplanned corrective maintenance work assignments, utilizing your skills, and under the direction of engineering, mechanical, electrical, and other technical subject matter experts (SME's)Has a strong technical aptitude and a firm understanding of best practices within the data center industry
Physical Requirements:
Ability to lift and carry heavy equipment, up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a wide variety temperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver’s license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr