Salute, Inc.
Lead Data Center Administrator
Salute, Inc., Carlstadt, New Jersey, us, 07072
Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Site Lead to join our team and drive our relationships with hyperscale clients to new heights.Lead Data Center Administrator:The Lead data center administrator (DCA) will be responsible for ensuring all work being performed in the data center meets or exceeds best practices and client standards. Ensure the reliability and uptime of the environment is never at risk. The Lead DCA will have advance knowledge of hardware, network, storage, cabling, cooling and power distribution within the environment. The lead DCA will be responsible for the operations, maintenance, and monitoring of the data center and supporting infrastructure that includes and is not limited to servers, storage arrays, network switches and MOAs. Ensure the security of the data center that is not limited to escorting and supervision of anyone who is not a client employee.The lead DCA will be responsible for monitoring the environment through vendor tools, secondary tools and addressing issues identified. Maintaining the health and wellbeing of all devices through the updates of any drivers, firmware and BIOS. Installation of devices are done with power load balancing, networking (zoning requirement) and storage capabilities.The lead DCA will work across teams to support the installation and deployment of business-required systems (i.e. servers, network, storage arrays, etc.). Will make recommendation based on requirements and how to best manage devices in the data center.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Responsibilities:Day to day operations
Supervise team and manage technician time.Help prepare quarterly budget.
Provide support and resolution to technical issues relate to devices managed in the data centerCreate a schedule for managing and addressing the maintenance (break/fix) of devices in the data centerManage incident and service request to team
Review SLAReview OLAEstablish the KPIs and metrics and reporting to evidence a healthy and within specifications (SLAs) operational environment
Capacity management - Planning and scaling of devices inside the data center
Based on system being worked/managed
Provide power neededBalancing of powerProvide space neededProvide networking zoning/requirement availabilityProvide storage when needed
Report on power in cabinetReport on power on the floorReport on RU availability i.e. decommissioning & open RU(s)
Manage secure entry into data center
Note SR/Incident/changeNote reasonNote functionsEscort and perform oversite of CE/FE
Manage inventory of assets in data center
Capture the life cycle of the node i.e. inventory, pre-commission, retiredWarranty versus maintenance coverage of node/deviceDecommissioning of hardware must be tracked and disposed of using approved policies
Make sure PHI/HIPAA data is not compromised
Manage CI entry and updates
In CMDBIn DCIM
Manage receipt of equipment into data center
Making sure the node is not damagedMoving from loading dock to storage room to data centerInforming other groups of delivery
Manage rack elevation
Tracking location within the rack (DCIM/CMDB)RUs being occupied
This includes devices that required power or notThis includes any RU taken due to unique cabling or power needed
Create and update internal policies to meet business demands and evolution
Process are living documents and need to be updated as technology and environment evolves
Change management
Entering tasks into change tickets to reflect true effort required to complete changeEntering hand offs between teamsCommunicating and documenting modification needed
Manage monitoring and support of devices
Using OEM toolsOther monitoring tools i.e. solar winds, Nlyte, etc.
Conduct research and remain current with the latest technologies and solutions in support of procurement efforts
Work with vendor on installation of new technology so hardware architecture is understood
Support quarterly disaster recovery testingOther related dutiesRequirements:B.S. or equivalent degree in technology field or comparable experience of 8+ years. Has the ability to work across teams. Strong technical skills with servers, networking and storage systems. Has the ability to learn or research new development and products to better manage the data center. Has the ability to understand goals so prioritization and execution of tasks meet expectations. Strong Team management and supervisor responsibility.Experience in managing teams across multiple sites.Strong technical knowledge of network, server, blade and PC operating systemsStrong technical knowledge of VM systems and their architectureStrong knowledge of Hyper Convergent Infrastructure (HCI)Strong technical knowledge of current network hardware, protocols, and standardsProven experience in IT infrastructure planning and developmentStrong customer-service orientationExcellent understanding of the organization’s goals and objectivesExcellent written and oral communication skillsExcellent listening and interpersonal skillsAbility to communicate ideas in both technical and user-friendly languageAbility to conduct research into application development issues and productsHighly self-motivated and directedKeen attention to detailAble to prioritize and execute tasks in a high-pressure environmentPhysical Requirements:Ability to lift and carry heavy equipment, up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a wide variety temperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver’s license for work-related travel, as requiredIf you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Supervise team and manage technician time.Help prepare quarterly budget.
Provide support and resolution to technical issues relate to devices managed in the data centerCreate a schedule for managing and addressing the maintenance (break/fix) of devices in the data centerManage incident and service request to team
Review SLAReview OLAEstablish the KPIs and metrics and reporting to evidence a healthy and within specifications (SLAs) operational environment
Capacity management - Planning and scaling of devices inside the data center
Based on system being worked/managed
Provide power neededBalancing of powerProvide space neededProvide networking zoning/requirement availabilityProvide storage when needed
Report on power in cabinetReport on power on the floorReport on RU availability i.e. decommissioning & open RU(s)
Manage secure entry into data center
Note SR/Incident/changeNote reasonNote functionsEscort and perform oversite of CE/FE
Manage inventory of assets in data center
Capture the life cycle of the node i.e. inventory, pre-commission, retiredWarranty versus maintenance coverage of node/deviceDecommissioning of hardware must be tracked and disposed of using approved policies
Make sure PHI/HIPAA data is not compromised
Manage CI entry and updates
In CMDBIn DCIM
Manage receipt of equipment into data center
Making sure the node is not damagedMoving from loading dock to storage room to data centerInforming other groups of delivery
Manage rack elevation
Tracking location within the rack (DCIM/CMDB)RUs being occupied
This includes devices that required power or notThis includes any RU taken due to unique cabling or power needed
Create and update internal policies to meet business demands and evolution
Process are living documents and need to be updated as technology and environment evolves
Change management
Entering tasks into change tickets to reflect true effort required to complete changeEntering hand offs between teamsCommunicating and documenting modification needed
Manage monitoring and support of devices
Using OEM toolsOther monitoring tools i.e. solar winds, Nlyte, etc.
Conduct research and remain current with the latest technologies and solutions in support of procurement efforts
Work with vendor on installation of new technology so hardware architecture is understood
Support quarterly disaster recovery testingOther related dutiesRequirements:B.S. or equivalent degree in technology field or comparable experience of 8+ years. Has the ability to work across teams. Strong technical skills with servers, networking and storage systems. Has the ability to learn or research new development and products to better manage the data center. Has the ability to understand goals so prioritization and execution of tasks meet expectations. Strong Team management and supervisor responsibility.Experience in managing teams across multiple sites.Strong technical knowledge of network, server, blade and PC operating systemsStrong technical knowledge of VM systems and their architectureStrong knowledge of Hyper Convergent Infrastructure (HCI)Strong technical knowledge of current network hardware, protocols, and standardsProven experience in IT infrastructure planning and developmentStrong customer-service orientationExcellent understanding of the organization’s goals and objectivesExcellent written and oral communication skillsExcellent listening and interpersonal skillsAbility to communicate ideas in both technical and user-friendly languageAbility to conduct research into application development issues and productsHighly self-motivated and directedKeen attention to detailAble to prioritize and execute tasks in a high-pressure environmentPhysical Requirements:Ability to lift and carry heavy equipment, up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevated equipmentAbility to stand for long periods of time in various work environmentsAbility to bend, stoop, kneel, and reach for equipment related tasksBasic physical fitness to respond quickly to emergency situations and navigate areas quicklyAbility to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components and connectorsClear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glassesAbility to differentiate between color-coded warning signs, labels, and cablesAbility to work in environments with a wide variety temperature inside a facilityAbility to work outdoors in various weather conditions, including extreme temperatures, rain, or snowCapability to work in environments with elevated noise levels while wearing hearing protectionPossession of a valid driver’s license for work-related travel, as requiredIf you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr