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Spartanburg Regional

Remote Epic Application Coordinator (Willow)

Spartanburg Regional, Spartanburg, South Carolina, United States, 29302


Remote Epic Application Coordinator (Willow)

Location

Spartanburg, SC

Facility

Home Office: 700 N Pine Street, Spartanburg, SC 29302

Schedule - Shift - Hours

Full-Time - Days - 8:00 - 5:00

The system allows up to ten active applications at any time.

As part of our process, you are asked to review and agree to adhere to our

Standards of Behavior and Commitment Statement . Also, each applicant will complete an Assessment Survey as part of the application process. The survey will take approximately 20 minutes or less to complete. After you have completed and submitted your application, you should receive an email confirming the receipt of your application.

Sign on Bonus -

12.5%

of the accepted offer upon hire!

This position is 100% remote.

We will

only

consider remote applicants residing in the following US states – AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.

***** Epic Willow Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily. *****

The

Remote Epic Application Coordinator (Willow)

will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring/utilizing knowledge of the operational workflows to be implemented with the Epic system and Pharmacy Automation products. The Application Coordinator will have in-depth knowledge of the software and maintain

Willow

certification.

Key abilities for this role include:

Understanding of the organization and the user community in the Application Coordinator’s assigned area

Ability to lead meetings, prioritize, resolve conflicts, manage issues, and oversee implementation of project plan activities.

Strong communication and follow-up skills.

Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.

The

Remote Epic Application Coordinator (Willow)

should have an in-depth knowledge of inpatient pharmacy operations workflows. Specifically, this individual should be familiar with:

A general knowledge of how various medications should be prescribed, ordered, and filled.

A technical understanding of how build decisions affect things like dose calculations, dispensing, billing, pharmacy automation (Omnicell/Med Carousel/Robot).

Ideal candidate would have knowledge of all things

pharmacy

and

Willow

including, but not limited to the following:

Medication build

All aspects of medication billing

Dispensing workflows

Order set build

Patient list / Patient Scoring build

Reporting Workbench

Minimum Requirements

Education

Requires an Associates Degree or higher or related applicable experience

Experience

5+

years of Healthcare IT experience

Or an equivalent combination of related post-secondary education and experience

License/Registration/Certifications

Must complete required training for product implementation and pass certification within 45 days of completion of training. This position will also require Willow proficiency within 45 days of training.

Preferred Requirements

Preferred Education

Bachelor’s Degree in Computer Science or related field

Preferred Experience

7+ years of Healthcare IT experience

Core Job Responsibilities

Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization’s business community and end users to ensure the system meets the organization’s business needs.

Assume application expertise by obtaining and maintaining Epic certification ( Willow ) for the assigned application(s) within the required timeframe.

Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.

Participate in project plan development and monitoring project milestones.

Participate in design and validation sessions and ensure appropriate documentation, follow-up, and issue escalation occurs.

Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.

Work with department representatives to analyze needs and translate these into system design.

Participate in development, execution, and sign off of system testing.

Develop and maintain detailed documentation on system configurations and technical components.

Troubleshoot problems identified by team members and end users.

Escalate issues and risks to project leadership.

Collaborate with the training team(s) in the design and development of training programs.

Provide application expertise to the project team and advisory groups.

Participate in the planning and execution of application go-live and post-live activities.

Follow established guidelines for system change control.

Identify potential system enhancement needs.

Introduce best practice options for future-state workflows and processes.

Analyze new functionality in releases to determine how and if it should be used.

Coordinate ongoing software updates and changes.

Review and test new software releases.

Additional Information

Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through six hospital campuses: Spartanburg Medical Center, Spartanburg Medical Center — Mary Black Campus, Pelham Medical Center, Cherokee Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center and Woodruff Manor. SRHS provides unparalleled cancer care through Gibbs Cancer Center & Research Institute, with locations in Spartanburg, Greer, Union and Gaffney. The multidisciplinary Medical Group of the Carolinas has more than 600 physicians across Upstate South Carolina and western North Carolina. SRHS employs more than 9,000 associates and offers outpatient surgery centers and a Level I Trauma Center.

The Centers for Medicare and Medicaid Services (CMS), a federal agency, is requiring COVID-19 vaccination of staff at health care facilities that participate in the Medicare and Medicaid programs. All associates are required to provide proof of the COVID-19 vaccination. Exemptions may be accepted as an accommodation under the Americans with Disabilities Act (ADA), or religious beliefs, observances, or practices established under Title VII of the Civil Rights Act of 1964. If you are offered and accept a position with SRHS, you will be required to provide proof of vaccination or will be given the opportunity to request a medical or religious exemption for consideration.

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