Tbwa Chiat/Day Inc
Salesforce Admin
Tbwa Chiat/Day Inc, New York, New York, us, 10261
Our mission: to eliminate every barrier to mental health.
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.Reporting to the Director of Sales Data & Systems, the Salesforce Administrator will be responsible for supporting our existing admin team in managing and customizing the Salesforce platform to meet the needs of the organization. Key duties include user management, data security, system maintenance, process automation, reporting, and ensuring the platform's optimal performance. This is a full time position that is fully remote with an option to work in the office (for NYC-based employees).What you’ll be doing:Overall managing System Admin responsibilities for Spring Health Sales Cloud with 170+ users (and growing)Work in partnership with other Admins at Spring Health – SFDC Health Cloud, Revenue Systems, Hubspot, Gainsight – on cross-functional builds and overall system maintenanceWork with IT and security teams on provisioning and managing Salesforce user accountsCreate & improve any necessary automations in Salesforce (Flows, CRM-Analytics Data Manager etc.)Support Systems team on Rev Org tools that integrate with Salesforce (e.g. Hubspot, RingLead, Gong, ZoomInfo, LinkedIn Sales Nav, Sendoso, 6Sense) and in-house proprietary toolsCollaborate with Data Foundations & Business Intelligence teams on data architecture that impacts other reporting systems (Snowflake, Looker, etc)Manage & improve the overall data architecture across standard & custom objects and documenting data flow between systemsProvide administrative support for a high volume of Salesforce ad-hoc requests through SFDC Cases & Asana (troubleshooting & maintenance, basic reporting, modifying data architecture, page layouts & visibility, etc.)Manage security & governance re: profiles, roles, permissions, sharing rulesTranslate business requirements into technical requirements for Salesforce developmentPerform database maintenance tasks, including bulk updates, deduplication & other cleansingWhat we expect from you:2+ years of experience with Salesforce administration (ideally has at least the “Salesforce Administrator” certification)Required understanding of Salesforce data infrastructure (Standard & Custom objects), process automation (Flows), reporting & dashboards, security (profiles, roles, permission sets), data management (Data Import Wizard / Dataloader)Experience with any of the following is a PLUS, not required: Gong, Hubspot, Outreach, ZoomInfo, RingLead, SalesNavigator, Looker, ZoomInfo, Xappex G-Connector, Salesforce Health CloudProficiency in data analysis / formulas in Google Sheets or Excel (VLookup, Avg/Sum/Count)Aptitude for proactively identifying ways to improve systems and processesAttention to detail - ability to identify discrepancies in data & gaps in processFast learner comfortable adapting to new processes and technologyStrong written and verbal communication skills (ability to summarize findings, results, and ideas clearly and concisely)Excellent project & time management abilitiesExcellent organizational and documentation skillsThe target base salary range for this position is
$86,000 - $106,250 , and is part of a competitive total rewards package including stock options and benefits.Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.Apply for this job#J-18808-Ljbffr
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.Reporting to the Director of Sales Data & Systems, the Salesforce Administrator will be responsible for supporting our existing admin team in managing and customizing the Salesforce platform to meet the needs of the organization. Key duties include user management, data security, system maintenance, process automation, reporting, and ensuring the platform's optimal performance. This is a full time position that is fully remote with an option to work in the office (for NYC-based employees).What you’ll be doing:Overall managing System Admin responsibilities for Spring Health Sales Cloud with 170+ users (and growing)Work in partnership with other Admins at Spring Health – SFDC Health Cloud, Revenue Systems, Hubspot, Gainsight – on cross-functional builds and overall system maintenanceWork with IT and security teams on provisioning and managing Salesforce user accountsCreate & improve any necessary automations in Salesforce (Flows, CRM-Analytics Data Manager etc.)Support Systems team on Rev Org tools that integrate with Salesforce (e.g. Hubspot, RingLead, Gong, ZoomInfo, LinkedIn Sales Nav, Sendoso, 6Sense) and in-house proprietary toolsCollaborate with Data Foundations & Business Intelligence teams on data architecture that impacts other reporting systems (Snowflake, Looker, etc)Manage & improve the overall data architecture across standard & custom objects and documenting data flow between systemsProvide administrative support for a high volume of Salesforce ad-hoc requests through SFDC Cases & Asana (troubleshooting & maintenance, basic reporting, modifying data architecture, page layouts & visibility, etc.)Manage security & governance re: profiles, roles, permissions, sharing rulesTranslate business requirements into technical requirements for Salesforce developmentPerform database maintenance tasks, including bulk updates, deduplication & other cleansingWhat we expect from you:2+ years of experience with Salesforce administration (ideally has at least the “Salesforce Administrator” certification)Required understanding of Salesforce data infrastructure (Standard & Custom objects), process automation (Flows), reporting & dashboards, security (profiles, roles, permission sets), data management (Data Import Wizard / Dataloader)Experience with any of the following is a PLUS, not required: Gong, Hubspot, Outreach, ZoomInfo, RingLead, SalesNavigator, Looker, ZoomInfo, Xappex G-Connector, Salesforce Health CloudProficiency in data analysis / formulas in Google Sheets or Excel (VLookup, Avg/Sum/Count)Aptitude for proactively identifying ways to improve systems and processesAttention to detail - ability to identify discrepancies in data & gaps in processFast learner comfortable adapting to new processes and technologyStrong written and verbal communication skills (ability to summarize findings, results, and ideas clearly and concisely)Excellent project & time management abilitiesExcellent organizational and documentation skillsThe target base salary range for this position is
$86,000 - $106,250 , and is part of a competitive total rewards package including stock options and benefits.Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.Apply for this job#J-18808-Ljbffr