University of Utah
Business Systems Analyst
University of Utah, Salt Lake City, Utah, United States, 84193
Job Summary
The Business Systems Analyst is the technical lead for EAB and related solutions on campus. This position will review, analyze, and evaluate the system and balance user needs.
This position will become the subject matter expert on Navigate and Edify and how student data from other university systems updates, flows, and is correctly used in EAB products. The Business Systems Analyst will help define scope and objectives, develop process and workflow documentation, and formulate systems to parallel overall business strategies. Working with cross-functional teams, service partners, and other IT professionals, this position will communicate with leaders and stakeholders regarding business requirements, use of product, and service requirements.Responsibilities
- Understand the Navigate and Edify systems, the vision and mission of use, and how student data flows and is displayed- Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions- Create and maintain documentation of workflow and system configuration- Manage ongoing business partners relationships to provide satisfaction with UIT- Conduct system maintenance to optimize usage (i.e., working with campus partners to review and update list of services)- Collaborate with training coordinator to support campus-wide training efforts- Engage in EAB’s community of practice- Create detailed business analysis and conceptual vision for opportunities- Monitor, report and improve product performance- Create gap analysis documentation- Define business requirements and report to stakeholders- Proactively resolve customer satisfaction issues- Demonstrate business/client engagement skills. Experience in change management or relationship management is desirable.Minimum Qualifications
Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.Preferences
- In addition to EAB, knowledge of and experience working enterprise software (e.g. Oracle PeopleSoft Campus Solutions, College Source U.Achieve Suite, Instructure canvas, etc.)- Experience as a subject matter expert (SME) in a higher education student success discipline- Academic Advising, Enrollment Management, Student Success Initiatives, Scholarships, etc.Additional Information
About UIT:
University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.About the University of Utah:
Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to
arts and museum venues
and a member of the
BIG-12 Conference .
Skiing and snowboarding opportunities
are a short distance from campus, and opportunities to pursue activities from
biking to hiking to fishing abound . Salt Lake City is home to the
Utah Symphony and Opera ,
Ballet West ,
professional sports teams , and a wide range of other cultural and recreational activities.University of Utah Benefits:
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.
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The Business Systems Analyst is the technical lead for EAB and related solutions on campus. This position will review, analyze, and evaluate the system and balance user needs.
This position will become the subject matter expert on Navigate and Edify and how student data from other university systems updates, flows, and is correctly used in EAB products. The Business Systems Analyst will help define scope and objectives, develop process and workflow documentation, and formulate systems to parallel overall business strategies. Working with cross-functional teams, service partners, and other IT professionals, this position will communicate with leaders and stakeholders regarding business requirements, use of product, and service requirements.Responsibilities
- Understand the Navigate and Edify systems, the vision and mission of use, and how student data flows and is displayed- Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions- Create and maintain documentation of workflow and system configuration- Manage ongoing business partners relationships to provide satisfaction with UIT- Conduct system maintenance to optimize usage (i.e., working with campus partners to review and update list of services)- Collaborate with training coordinator to support campus-wide training efforts- Engage in EAB’s community of practice- Create detailed business analysis and conceptual vision for opportunities- Monitor, report and improve product performance- Create gap analysis documentation- Define business requirements and report to stakeholders- Proactively resolve customer satisfaction issues- Demonstrate business/client engagement skills. Experience in change management or relationship management is desirable.Minimum Qualifications
Requires an associate’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area. Familiar with relational database concepts, and client-server concepts.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.Preferences
- In addition to EAB, knowledge of and experience working enterprise software (e.g. Oracle PeopleSoft Campus Solutions, College Source U.Achieve Suite, Instructure canvas, etc.)- Experience as a subject matter expert (SME) in a higher education student success discipline- Academic Advising, Enrollment Management, Student Success Initiatives, Scholarships, etc.Additional Information
About UIT:
University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.About the University of Utah:
Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to
arts and museum venues
and a member of the
BIG-12 Conference .
Skiing and snowboarding opportunities
are a short distance from campus, and opportunities to pursue activities from
biking to hiking to fishing abound . Salt Lake City is home to the
Utah Symphony and Opera ,
Ballet West ,
professional sports teams , and a wide range of other cultural and recreational activities.University of Utah Benefits:
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.
#J-18808-Ljbffr