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Intermountain Health

Business Systems Analyst

Intermountain Health, Salt Lake City, Utah, United States, 84193


Job Description:

The Business Systems Analyst is responsible for performing system analysis, cost analysis, and design for software development/acquisition projects. The business analyst acts as a liaison with business and clinical users and the software development/application team(s). This position requires staff-level professional experience in all aspects of business systems analysis. It encompasses a full knowledge required within the software development lifecycle with a focus on business workflow and requirements. The analyst should be able to function independently with minimal oversight and direction.

Job Essentials:

Maintains an advanced level of understanding of application development methodologies, tools, and techniques to effectively work with customers/staff to determine needs, specifications, feasibility, and priorities for application development requests and projects for Conga Contracts and Conga Contract Life Cycle Management.

Acquires and maintains a high-level understanding of the technical and functional architecture, security, and compliance requirements of assigned systems and integration for Conga Contracts and Conga Contract Life Cycle Management.

Utilizes appropriate tools to meet ad hoc informational needs and understands the data model and data use of assigned systems.

Documents and recommends workflow changes and technical/functional requirements, specifications, and designs solutions needed to support the business requirements for moderately complex problems according to organizational standards and processes.

Under supervision, solves moderately complex issues, incidents, and problems according to agreed-upon service levels and IS standards and processes. Collaboratively works with peers, internal and external stakeholders, and vendors.

Collaborates with key business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development/acquisition requests and projects.

Collaborates with key IS staff in the acquisition, configuration, development, testing, and implementation of solutions with a moderate level of complexity.

Participates and collaborates with key stakeholders in the development of training and knowledge-based materials and in training peers, end-users, and other IS team members.

Participates in the creation and management of project plans for projects with a moderate level of complexity, consistently meeting agreed-upon deadlines or escalating issues, concerns, and barriers to key project leaders.

Under supervision, develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.

Minimum Qualifications (Staff - range: $31.47 to $49.58/hr):

Bachelor's degree in an information technology-related field from an accredited institution. Education is verified.

Four years of equivalent information technology, clinical, or healthcare insurance experience.

Three years as an expert user of targeted system(s) in use.

Three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods.

Demonstrated understanding of general concepts of business/healthcare environment, types of information used, and how the data is produced, consumed, and transformed.

Minimum Qualifications (Senior - range: $38.79 to $61.06/hr):

Bachelor's degree in an information technology-related field from an accredited institution. Education is verified.

Four years of equivalent information technology, clinical, or healthcare insurance experience.

Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods.

Understanding of general concepts of business/healthcare environment, types of information used, and how the data is produced, consumed, and transformed.

Preferred Qualifications:

Experience with Conga Contracts, Conga Contract Life Cycle Management (CLM), and/or Salesforce.

Experience consistently delivering an extraordinary customer experience.

Strong written and oral communication skills in a technical or healthcare environment.

Good interpersonal skills and the ability to present ideas in user-friendly language.

Self-motivated and directed with keen attention to detail.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Strong customer service orientation.

Experience in a healthcare environment.

Physical Requirements:

Interact with others requiring the employee to communicate information.

Operate computers and other IT equipment requiring the ability to move fingers and hands.

See and read computer monitors and documents.

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated Job Posting Close Date:

03/25/2024

Location:

Key Bank Tower, Salt Lake City, Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $31.47 - $49.58

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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