University of California - Davis
Information Systems Analyst (INFO SYS ANL 2)
University of California - Davis, Davis, California, us, 95617
Job Summary
The GradSphere Platform Developer is a key contributor to the development, maintenance, and optimization of GradSphere, the automated business process management system at UC Davis Graduate Studies. The Platform Developer will focus on designing user-friendly front-end solutions while collaborating with stakeholders to ensure that technical enhancements align with business objectives. Responsibilities include front-end UI/UX design, conducting user research, and implementing both manual and automated testing frameworks to improve user experience. Additionally, the position provides DevOps and database management support to the Lead Platform Developer, ensuring application stability, security, and performance. As the primary contact for technical support, the Platform Developer will take initiative in handling user requests, troubleshooting issues, and clearly communicating system changes. By emphasizing user experience optimization, this role will work closely with the GradSphere team and the Information and Educational Technology (IET) team to meet key performance indicators and enhance user satisfaction.Apply By Date:
11/30/2024 at 11:59pmRecruitment Period:
ONE MONTH: Applicants will be screened after two weeks; and then on a weekly basis. The position can be filled prior to the removal date.Minimum Qualifications
Bachelor's degree in related area and / or equivalent experience / training.Experience in front-end UI/UX design and development; ability to translate user requirements into effective and user-friendly design solutions.Familiarity with database management, DevOps practices, and version control systems.Experience with user testing, including developing testing frameworks and executing automated tests.Advanced problem-solving skills with the ability to independently analyze and troubleshoot technical issues. Ability to use a ticket management system (e.g., ServiceNow) to provide user support.Excellent communication and collaboration skills, with the ability to work across diverse teams and communicate technical concepts to non-technical stakeholders.Experience documenting system processes and providing end-user support or training.Preferred Qualifications
Familiarity with Appian or other business process management platforms.Experience working in higher education or with academic business processes.Experience working with JSON for data interchange, including parsing, generating, and manipulating JSON objects in the context of API interactions and application development.Knowledge of information security best practices, particularly within an academic environment.Proficiency in SQL for data modeling and querying relational databases, with experience in designing and optimizing database schemas, writing complex queries, and ensuring data integrity.Strong understanding of HTTP protocols and web service communication, including the ability to work with RESTful APIs, handle GET/POST requests, manage headers, and troubleshoot HTTP-related issues.Key Responsibilities
45% - Systems Analysis, Front-End Development and UI/UX Designs25% - DevOps, Testing, and Quality Assurance Support30% - Technical Support and Experience OptimizationDepartment Overview
Graduate Studies (GS) advocates on behalf of graduate students and postdoctoral scholars, supports the faculty and staff engaged in delivering graduate education, and administers academic and administrative policies affecting graduate students and postdoctoral scholars that foster a culturally and intellectually diverse environment characterized by high academic standards. Graduate Studies at UC Davis includes more than 100 dynamic degree programs, and a diverse and interactive global student body. The division of Graduate Studies (GS) embraces and values diversity, equity, and inclusion (DEI).Position Information
Salary or Pay Range:
$32.42/hr. - $57.71/hr.Salary Frequency:
Bi-WeeklySalary Grade:
Grade 21UC Job Title:
INFO SYS ANL 2Number of Positions:
1Appointment Type:
Staff: CareerPercentage of Time:
100% FixedShift Hours:
M-FLocation:
Davis, CAUnion Representation:
99 - Non-Represented (PPSM)Benefits Eligible:
YesHybrid/Remote/Onsite:
This position is hybrid (mix of on-site and remote work)Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy
Benefits Summary for UC Davis Health Employees
or
Benefits Summary for UC Davis Employees .Physical Demands
Standing - Frequent 3 to 6 HoursWalking - Occasional Up to 3 HoursSitting - Frequent 3 to 6 HoursLifting/Carrying 0-25 Lbs - Occasional Up to 3 HoursBending/Stooping - Occasional Up to 3 HoursSquatting/Kneeling - Occasional Up to 3 HoursKeyboard use/repetitive motion - Occasional Up to 3 HoursMental Demands
Sustained attention and concentration - Frequent 3 to 6 HoursComplex problem solving/reasoning - Frequent 3 to 6 HoursAbility to organize & prioritize - Frequent 3 to 6 HoursCommunication skills - Frequent 3 to 6 HoursNumerical skills - Occasional Up to 3 HoursConstant Interaction - Frequent 3 to 6 HoursCustomer/Patient Contact - Frequent 3 to 6 HoursMultiple Concurrent Tasks - Frequent 3 to 6 HoursWork Environment
First 30 days in office and then hybrid schedule optional as approved by supervisor. Division flexible/hybrid schedule available as approved by the Vice Provost/Dean. Work occasional overtime including evenings, nights, and weekends. May be required to work in an open and/or shared office environment with multiple interruptions.Special Requirements
This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s).This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our
Principles of Community , our
Clinical Strategic Plan
and
strategic vision
for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
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The GradSphere Platform Developer is a key contributor to the development, maintenance, and optimization of GradSphere, the automated business process management system at UC Davis Graduate Studies. The Platform Developer will focus on designing user-friendly front-end solutions while collaborating with stakeholders to ensure that technical enhancements align with business objectives. Responsibilities include front-end UI/UX design, conducting user research, and implementing both manual and automated testing frameworks to improve user experience. Additionally, the position provides DevOps and database management support to the Lead Platform Developer, ensuring application stability, security, and performance. As the primary contact for technical support, the Platform Developer will take initiative in handling user requests, troubleshooting issues, and clearly communicating system changes. By emphasizing user experience optimization, this role will work closely with the GradSphere team and the Information and Educational Technology (IET) team to meet key performance indicators and enhance user satisfaction.Apply By Date:
11/30/2024 at 11:59pmRecruitment Period:
ONE MONTH: Applicants will be screened after two weeks; and then on a weekly basis. The position can be filled prior to the removal date.Minimum Qualifications
Bachelor's degree in related area and / or equivalent experience / training.Experience in front-end UI/UX design and development; ability to translate user requirements into effective and user-friendly design solutions.Familiarity with database management, DevOps practices, and version control systems.Experience with user testing, including developing testing frameworks and executing automated tests.Advanced problem-solving skills with the ability to independently analyze and troubleshoot technical issues. Ability to use a ticket management system (e.g., ServiceNow) to provide user support.Excellent communication and collaboration skills, with the ability to work across diverse teams and communicate technical concepts to non-technical stakeholders.Experience documenting system processes and providing end-user support or training.Preferred Qualifications
Familiarity with Appian or other business process management platforms.Experience working in higher education or with academic business processes.Experience working with JSON for data interchange, including parsing, generating, and manipulating JSON objects in the context of API interactions and application development.Knowledge of information security best practices, particularly within an academic environment.Proficiency in SQL for data modeling and querying relational databases, with experience in designing and optimizing database schemas, writing complex queries, and ensuring data integrity.Strong understanding of HTTP protocols and web service communication, including the ability to work with RESTful APIs, handle GET/POST requests, manage headers, and troubleshoot HTTP-related issues.Key Responsibilities
45% - Systems Analysis, Front-End Development and UI/UX Designs25% - DevOps, Testing, and Quality Assurance Support30% - Technical Support and Experience OptimizationDepartment Overview
Graduate Studies (GS) advocates on behalf of graduate students and postdoctoral scholars, supports the faculty and staff engaged in delivering graduate education, and administers academic and administrative policies affecting graduate students and postdoctoral scholars that foster a culturally and intellectually diverse environment characterized by high academic standards. Graduate Studies at UC Davis includes more than 100 dynamic degree programs, and a diverse and interactive global student body. The division of Graduate Studies (GS) embraces and values diversity, equity, and inclusion (DEI).Position Information
Salary or Pay Range:
$32.42/hr. - $57.71/hr.Salary Frequency:
Bi-WeeklySalary Grade:
Grade 21UC Job Title:
INFO SYS ANL 2Number of Positions:
1Appointment Type:
Staff: CareerPercentage of Time:
100% FixedShift Hours:
M-FLocation:
Davis, CAUnion Representation:
99 - Non-Represented (PPSM)Benefits Eligible:
YesHybrid/Remote/Onsite:
This position is hybrid (mix of on-site and remote work)Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy
Benefits Summary for UC Davis Health Employees
or
Benefits Summary for UC Davis Employees .Physical Demands
Standing - Frequent 3 to 6 HoursWalking - Occasional Up to 3 HoursSitting - Frequent 3 to 6 HoursLifting/Carrying 0-25 Lbs - Occasional Up to 3 HoursBending/Stooping - Occasional Up to 3 HoursSquatting/Kneeling - Occasional Up to 3 HoursKeyboard use/repetitive motion - Occasional Up to 3 HoursMental Demands
Sustained attention and concentration - Frequent 3 to 6 HoursComplex problem solving/reasoning - Frequent 3 to 6 HoursAbility to organize & prioritize - Frequent 3 to 6 HoursCommunication skills - Frequent 3 to 6 HoursNumerical skills - Occasional Up to 3 HoursConstant Interaction - Frequent 3 to 6 HoursCustomer/Patient Contact - Frequent 3 to 6 HoursMultiple Concurrent Tasks - Frequent 3 to 6 HoursWork Environment
First 30 days in office and then hybrid schedule optional as approved by supervisor. Division flexible/hybrid schedule available as approved by the Vice Provost/Dean. Work occasional overtime including evenings, nights, and weekends. May be required to work in an open and/or shared office environment with multiple interruptions.Special Requirements
This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s).This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our
Principles of Community , our
Clinical Strategic Plan
and
strategic vision
for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
#J-18808-Ljbffr