DKKD Staffing
Desktop Engineer – Burbank, CA – 100% On-Site – Client expects US Citizen
DKKD Staffing, Burbank, California, United States, 91520
NOT OPEN TO OUTSIDE VENDORS
TITLE:
Desktop Engineer
LOCATION:
Burbank, CA (100% Onsite)
Relocation:
Client is open to candidates who need to relocate, but will only pay for the cost of interviewing in person
DURATION:
3-month contract (With Possible Extension or Conversion to FTE/full time employee)
WORK HOURS:
Standard shifts, but willing to be avail for 24/7 rotation shifts for emergency tech support with the team
CITIZENSHIP:
Client expects US Citizenship or Green Card
Hourly Pay:
$30hr
Primary Skills:
Microsoft PowerShell, ServiceNow, Microsoft Disk Operating System, Microsoft Windows, Microsoft Outlook, Microsoft Endpoint Configuration Manager, change management, problem solving
Onboarding Process:
Selected Candidate must be willing to go to the closest Client office in Burbank, CA to meet and greet with a project team member prior to starting their assignment.
If the candidate is not local, client will pay for the interview travel expenses.
Description:
Desktop Engineer is responsible for project support and advanced troubleshooting of Microsoft enterprise PC system deployments. Level 3 Desktop Engineers should have advanced skills in Windows 10 Enterprise configuration and maintenance. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.
Responsibilities and Duties:
• Execute project related tasks including discovery, design, test plan development, trouble and delivery of completed product to operations team
• Provide rapid response to PC system issues and outages
• Support Level I, Level II, and Field Teams
• Troubleshoot OS Deployment failures.
• LAN/WAN troubleshooting
• Develop and troubleshoot PowerShell Scripts
• Troubleshoot GPO processing issues
• Develop GPO and verify GPO setting on PC systems
• Implement PC delivery security policies
• Perform advanced troubleshooting of PC systems with cross-functional teams to research, develop, and implement enterprise-wide solutions
• Perform other related duties as assigned
• Provide support for critical systems, perform scheduled maintenance, and deployments in a 24×7 operations environment as required
• Produce technical and operational documentation
Qualifications:
• 5+ years of related technical customer support experience.
• 1+ Service Now or equivalent ticketing system experience
• Advanced knowledge of Windows 10 installation, configuration, and troubleshooting
• Must be able to communicate technical concepts clearly to a wide audience
• Demonstrate a customer focused attitude
• Highly proficient with most popular software including MS-DOS, Microsoft Windows, Microsoft Office, Outlook, communication software, Citrix, Anti-Virus, and Web Browsers.
• Comprehensive knowledge of computer and network installation, configuration, and support.
• Experience with Microsoft Operating System deployment tools: MDT, SCCM, OSD and Windows PE
• Ability to work in a 24×7 on-call after hour rotation environment
• Good understanding of change management
Required Soft Skills:
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies
• Attention to detail and commitment to accuracy
Please complete both sets of questions. For the fastest response, please send the answers to
Di@DKKDstaffing.com
Q&A
Years of Experience:
Please provide your # of years of experience and how recent the experience is. Elaborate as needed.
5+ years of related technical customer support experience in an enterprise LAN/WAN environment:
1+ Service Now or equivalent ticketing system experience:
Advanced knowledge of Windows 10 installation, configuration, and troubleshooting:
Highly proficient with most popular software including MS-DOS, Microsoft Windows, Microsoft Office, Outlook, communication software, Citrix, Anti-Virus, and Web Browsers:
Comprehensive knowledge of computer and network installation, configuration, and support:
Experience with Microsoft Operating System deployment tools: (MDT, SCCM, OSD and Windows PE):
Develop and troubleshoot PowerShell Scripts:
Troubleshoot GPO processing issues:
Develop GPO and verify GPO setting on PC systems:
STANDARD APPLICATION QUESTIONS (Please answer all questions)
Legal Name & Preferred Name or Nickname:
Best Contact Info (Cell & email):
Your LinkedIn:
Why looking for a new job:
Availability for interviews and a new job:
Where do you live (City, State, Zip):
Desired geographical work location:
Are you open to 100% onsite, hybrid and/or remote:
Are you open to relocation if required:
Are you open to travel if needed and have an active passport if needed:
Are you authorized to work in US (Please indicate US, Permanent Resident Green Card or Other):
Hourly/Salary Expectations: (We need a range)$
Sizes of staff managed and their titles (include # of direct reports):
Budgetary Responsibility: $
Education/Certs/Degrees (also indicate which certs are active):
Who Referred You/ How Did You Hear About Job/ DKKD Staffing:
NOTE:
Please read the job requirements carefully. In the comments section, please answer the second set of questions in the job description.
Connect with us on LinkedIn:
www.LinkedIn.com/in/DianeKrehbiel
ALL DKKD JOBS:
https://dkkdstaffing.com/job/all-dkkd-staffing-top-jobs-by-category/
Pacific Coast Ride for The Red Armed Forces Cycling Event:
https://www.redcross.org/RideforTheRed
Alert me about jobs like this
#IND123 IND123
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TITLE:
Desktop Engineer
LOCATION:
Burbank, CA (100% Onsite)
Relocation:
Client is open to candidates who need to relocate, but will only pay for the cost of interviewing in person
DURATION:
3-month contract (With Possible Extension or Conversion to FTE/full time employee)
WORK HOURS:
Standard shifts, but willing to be avail for 24/7 rotation shifts for emergency tech support with the team
CITIZENSHIP:
Client expects US Citizenship or Green Card
Hourly Pay:
$30hr
Primary Skills:
Microsoft PowerShell, ServiceNow, Microsoft Disk Operating System, Microsoft Windows, Microsoft Outlook, Microsoft Endpoint Configuration Manager, change management, problem solving
Onboarding Process:
Selected Candidate must be willing to go to the closest Client office in Burbank, CA to meet and greet with a project team member prior to starting their assignment.
If the candidate is not local, client will pay for the interview travel expenses.
Description:
Desktop Engineer is responsible for project support and advanced troubleshooting of Microsoft enterprise PC system deployments. Level 3 Desktop Engineers should have advanced skills in Windows 10 Enterprise configuration and maintenance. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities.
Responsibilities and Duties:
• Execute project related tasks including discovery, design, test plan development, trouble and delivery of completed product to operations team
• Provide rapid response to PC system issues and outages
• Support Level I, Level II, and Field Teams
• Troubleshoot OS Deployment failures.
• LAN/WAN troubleshooting
• Develop and troubleshoot PowerShell Scripts
• Troubleshoot GPO processing issues
• Develop GPO and verify GPO setting on PC systems
• Implement PC delivery security policies
• Perform advanced troubleshooting of PC systems with cross-functional teams to research, develop, and implement enterprise-wide solutions
• Perform other related duties as assigned
• Provide support for critical systems, perform scheduled maintenance, and deployments in a 24×7 operations environment as required
• Produce technical and operational documentation
Qualifications:
• 5+ years of related technical customer support experience.
• 1+ Service Now or equivalent ticketing system experience
• Advanced knowledge of Windows 10 installation, configuration, and troubleshooting
• Must be able to communicate technical concepts clearly to a wide audience
• Demonstrate a customer focused attitude
• Highly proficient with most popular software including MS-DOS, Microsoft Windows, Microsoft Office, Outlook, communication software, Citrix, Anti-Virus, and Web Browsers.
• Comprehensive knowledge of computer and network installation, configuration, and support.
• Experience with Microsoft Operating System deployment tools: MDT, SCCM, OSD and Windows PE
• Ability to work in a 24×7 on-call after hour rotation environment
• Good understanding of change management
Required Soft Skills:
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies
• Attention to detail and commitment to accuracy
Please complete both sets of questions. For the fastest response, please send the answers to
Di@DKKDstaffing.com
Q&A
Years of Experience:
Please provide your # of years of experience and how recent the experience is. Elaborate as needed.
5+ years of related technical customer support experience in an enterprise LAN/WAN environment:
1+ Service Now or equivalent ticketing system experience:
Advanced knowledge of Windows 10 installation, configuration, and troubleshooting:
Highly proficient with most popular software including MS-DOS, Microsoft Windows, Microsoft Office, Outlook, communication software, Citrix, Anti-Virus, and Web Browsers:
Comprehensive knowledge of computer and network installation, configuration, and support:
Experience with Microsoft Operating System deployment tools: (MDT, SCCM, OSD and Windows PE):
Develop and troubleshoot PowerShell Scripts:
Troubleshoot GPO processing issues:
Develop GPO and verify GPO setting on PC systems:
STANDARD APPLICATION QUESTIONS (Please answer all questions)
Legal Name & Preferred Name or Nickname:
Best Contact Info (Cell & email):
Your LinkedIn:
Why looking for a new job:
Availability for interviews and a new job:
Where do you live (City, State, Zip):
Desired geographical work location:
Are you open to 100% onsite, hybrid and/or remote:
Are you open to relocation if required:
Are you open to travel if needed and have an active passport if needed:
Are you authorized to work in US (Please indicate US, Permanent Resident Green Card or Other):
Hourly/Salary Expectations: (We need a range)$
Sizes of staff managed and their titles (include # of direct reports):
Budgetary Responsibility: $
Education/Certs/Degrees (also indicate which certs are active):
Who Referred You/ How Did You Hear About Job/ DKKD Staffing:
NOTE:
Please read the job requirements carefully. In the comments section, please answer the second set of questions in the job description.
Connect with us on LinkedIn:
www.LinkedIn.com/in/DianeKrehbiel
ALL DKKD JOBS:
https://dkkdstaffing.com/job/all-dkkd-staffing-top-jobs-by-category/
Pacific Coast Ride for The Red Armed Forces Cycling Event:
https://www.redcross.org/RideforTheRed
Alert me about jobs like this
#IND123 IND123
Cap JP00265676
#J-18808-Ljbffr