Inficare
Endpoint Manager
Inficare, Dallas, Texas, United States, 75215
JOB DESCRIPTION•Application Deployment: Managing the deployment of applications through SCCM to end-user devices.•Patch Management: Performing updates and patching to ensure systems remain secure and up to date.•Software Distribution: Automating and managing software distribution across endpoints.•Operating System Deployment (OSD): Implementing Windows or other OS deployments via SCCM as it relates to Application support.•Monitoring and Reporting: Tracking deployment success, system compliance, and generating reports.•Troubleshooting: Diagnosing and resolving SCCM-related issues, especially in deployment and patching.
Endpoint Management Systems Expertise:•System Center Configuration Manager (SCCM): Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).•Microsoft Intune (or other MDM solutions): Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.•Operational knowledge in one or more system VMware, Azure AVD, Nerdio
Operating Systems:•Windows: In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10/Win11 in on-prem or virtualized environment.•Windows Server: Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.
Application Deployment:•Software Packaging and Deployment: Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.•Scripting Languages: Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.
Patch Management:•Patch Deployment: Ability to manage patch deployment strategies, including deploying security updates and service packs.•Patch Compliance Reporting: Experience in generating and interpreting compliance reports using SCCM or Intune.
Security and Compliance:•Endpoint Security Tools: Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).•Data Encryption and Security Policies: Understanding of data encryption techniques, secure configurations, and policies related to device management.•Group Policy (GPO): Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.
Troubleshooting and Support:•Incident Management: Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.•Log Analysis: Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.
Networking Knowledge:•TCP/IP, DNS, DHCP, VPN: Solid understanding of networking principles, including TCP/IP, DNS, and DHCP, for troubleshooting and managing endpoints.•Remote Access and VPN Solutions: Knowledge of VPNs and remote access tools for supporting users outside the office environment.
Automation and Monitoring:•Automation: Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.•Monitoring Tools: Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.
Cloud and Virtualization :•Azure Active Directory (Azure AD): Experience with cloud-based identity management using Azure AD.•Cloud-based Device Management: Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.•Virtual Desktop Infrastructure (VDI): Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.
Certifications (Optional but Preferred):•Microsoft Certified: Modern Desktop Administrator Associate•Microsoft Certified: Endpoint Administrator Associate•CompTIA Security+ or similar security certifications•ITIL Foundation (for IT service management)
Endpoint Management Systems Expertise:•System Center Configuration Manager (SCCM): Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).•Microsoft Intune (or other MDM solutions): Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.•Operational knowledge in one or more system VMware, Azure AVD, Nerdio
Operating Systems:•Windows: In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10/Win11 in on-prem or virtualized environment.•Windows Server: Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.
Application Deployment:•Software Packaging and Deployment: Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.•Scripting Languages: Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.
Patch Management:•Patch Deployment: Ability to manage patch deployment strategies, including deploying security updates and service packs.•Patch Compliance Reporting: Experience in generating and interpreting compliance reports using SCCM or Intune.
Security and Compliance:•Endpoint Security Tools: Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).•Data Encryption and Security Policies: Understanding of data encryption techniques, secure configurations, and policies related to device management.•Group Policy (GPO): Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.
Troubleshooting and Support:•Incident Management: Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.•Log Analysis: Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.
Networking Knowledge:•TCP/IP, DNS, DHCP, VPN: Solid understanding of networking principles, including TCP/IP, DNS, and DHCP, for troubleshooting and managing endpoints.•Remote Access and VPN Solutions: Knowledge of VPNs and remote access tools for supporting users outside the office environment.
Automation and Monitoring:•Automation: Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.•Monitoring Tools: Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.
Cloud and Virtualization :•Azure Active Directory (Azure AD): Experience with cloud-based identity management using Azure AD.•Cloud-based Device Management: Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.•Virtual Desktop Infrastructure (VDI): Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.
Certifications (Optional but Preferred):•Microsoft Certified: Modern Desktop Administrator Associate•Microsoft Certified: Endpoint Administrator Associate•CompTIA Security+ or similar security certifications•ITIL Foundation (for IT service management)