Inficare
Endpoint Management Engineer
Inficare, Dallas, TX, United States
Position: Endpoint Management Engineer.
Primary Skill : SCCM/Intune
Work Location : Dallas, TX - Must come to office a minimum of 2 Days per week to Office in Dallas).
Work Exp ( Min & Max ) : 5-10 years
Key Responsibilities for this Role:
Primary Skill : SCCM/Intune
Work Location : Dallas, TX - Must come to office a minimum of 2 Days per week to Office in Dallas).
Work Exp ( Min & Max ) : 5-10 years
Key Responsibilities for this Role:
- Application Deployment: Managing the deployment of applications through SCCM to end-user devices.
- Patch Management: Performing updates and patching to ensure systems remain secure and up to date.
- Software Distribution: Automating and managing software distribution across endpoints.
- Operating System Deployment (OSD): Implementing Windows or other OS deployments via SCCM as it relates to Application support.
- Monitoring and Reporting: Tracking deployment success, system compliance, and generating reports.
- Troubleshooting: Diagnosing and resolving SCCM-related issues, especially in deployment and patching.
- System Center Configuration Manager (SCCM): Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).
- Microsoft Intune (or other MDM solutions): Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.
- Operational knowledge in one or more system VMware, Azure AVD, Nerdio
- Windows: In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10/Win11 in on-prem or virtualized environment.
- Windows Server: Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.
- Software Packaging and Deployment: Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.
- Scripting Languages: Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.
- Patch Deployment: Ability to manage patch deployment strategies, including deploying security updates and service packs.
- Patch Compliance Reporting: Experience in generating and interpreting compliance reports using SCCM or Intune.
- Endpoint Security Tools: Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).
- Data Encryption and Security Policies: Understanding of data encryption techniques, secure configurations, and policies related to device management.
- Group Policy (GPO): Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.
- Incident Management: Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.
- Log Analysis: Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.
- TCP/IP, DNS, DHCP, VPN: Solid understanding of networking principles, including TCP/IP, DNS, and DHCP, for troubleshooting and managing endpoints.
- Remote Access and VPN Solutions: Knowledge of VPNs and remote access tools for supporting users outside the office environment.
- Automation: Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.
- Monitoring Tools: Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.
- Azure Active Directory (Azure AD): Experience with cloud-based identity management using Azure AD.
- Cloud-based Device Management: Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.
- Virtual Desktop Infrastructure (VDI): Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.
- Microsoft Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Endpoint Administrator Associate
- CompTIA Security+ or similar security certifications
- ITIL Foundation (for IT service management)