HealthStream
Account Manager, Continuum Accounts
HealthStream, Nashville, Tennessee, United States, 37247
Job Details
Job LocationNashville TN Corporate Office - Nashville, TN
Remote TypeOptional Work from Home
Education Level4 Year Degree
Travel PercentageNegligible
Job CategorySales
Description
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We're proud of our values-forward culture that offers our people:
Mission-oriented workDiverse and inclusive cultureCompetitive Compensation & BonusesComprehensive Insurance PlansMental and Physical Health SupportWork-from-home flexibilityFitness Center ReimbursementsStreaming Good time off for volunteeringWellness workshopsBuddy Program for new HealthStreamersCollaborative work environmentCareer growth opportunitiesContinuous learning opportunitiesInspiring workspaces to collaborate and connect with other HealthStreamersFree employee parking at our Resource Centers in Nashville, Boulder and San DiegoAt HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Account Manager will be responsible for successfully aligning and selling the HealthStream product suite to meet or exceed sales quota within a specific care setting of prospective new senior care and non-acute clients. This individual will have ultimate responsibility for all elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Prospecting Activities within Assigned Accounts: Includes cold calling, internet research, email, relationship building, and other tacticsIdentify and Qualify Opportunities: Includes aligning HealthStream solutions with prospect initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take out opportunitiesDemonstrate, Propose, and Present: Includes demonstrating HealthStream solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI / business case, and following up promptly and professionallyLead RFP / Capture Teams: In response to request for proposals, lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategyNegotiate and Close Business: Including creating and submitting contracts, negotiating contract terms, secure commitment and signature, processing contracts in contract management system, and effectively transitioning client to the implementation phase to ensure long-term customer successTerritory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctlyContribute to the HealthStream Sales Community: Includes developing and sharing best practices and leverageable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the Sales Accelerator Office (SAO)Undertake Personal and Professional Development Opportunities: Including developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamworkValue Added Member of Broader HealthStream Community: Includes working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and valuesQualifications
Requirements
Bachelor's degree in related area, BA or BSExcellent customer service and communication skills (both verbal and written)Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end usersHigh level of integrity and professionalism, properly setting expectationsComfortable in working independently in an empowering, fast paced, results oriented cultureSales experience with a track record of at least 3-5 years of superior sales performance in highly competitive environments, preferably within the healthcare industryIdeal candidate will have existing relationships with consultants and healthcare executives within the regionLeadership qualities to serve as a team player, but willing to take responsibility and accountabilityShares success with team membersAbility to travel up to 25%Qualifications
Solid computer skills Office SuiteFamiliarity with CRM tools such as SalesForceExcellent written and verbal communication skillsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to communicate well with all levels of personnelAbility to see to utilize computer and monitorAbility to sit at a computerManual dexterity to manipulate keyboards and phonesAbility to speak in a clear and moderated voiceStanding, walking, lifting small objects (under 20 pounds) occasionallyReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsBenefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
Medical, Dental and Vision insurancePaid Time OffParental Leave401k and RothFlexible Spending AccountHealth Savings AccountLife InsuranceShort- and Long-Term DisabilityMedical Bridge InsuranceCritical Illness InsuranceAccident InsuranceIdentity ProtectionLegal ProtectionPet InsuranceEmployee Assistance ProgramFitness Reimbursement
Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.
Job LocationNashville TN Corporate Office - Nashville, TN
Remote TypeOptional Work from Home
Education Level4 Year Degree
Travel PercentageNegligible
Job CategorySales
Description
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We're proud of our values-forward culture that offers our people:
Mission-oriented workDiverse and inclusive cultureCompetitive Compensation & BonusesComprehensive Insurance PlansMental and Physical Health SupportWork-from-home flexibilityFitness Center ReimbursementsStreaming Good time off for volunteeringWellness workshopsBuddy Program for new HealthStreamersCollaborative work environmentCareer growth opportunitiesContinuous learning opportunitiesInspiring workspaces to collaborate and connect with other HealthStreamersFree employee parking at our Resource Centers in Nashville, Boulder and San DiegoAt HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Account Manager will be responsible for successfully aligning and selling the HealthStream product suite to meet or exceed sales quota within a specific care setting of prospective new senior care and non-acute clients. This individual will have ultimate responsibility for all elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Prospecting Activities within Assigned Accounts: Includes cold calling, internet research, email, relationship building, and other tacticsIdentify and Qualify Opportunities: Includes aligning HealthStream solutions with prospect initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take out opportunitiesDemonstrate, Propose, and Present: Includes demonstrating HealthStream solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI / business case, and following up promptly and professionallyLead RFP / Capture Teams: In response to request for proposals, lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategyNegotiate and Close Business: Including creating and submitting contracts, negotiating contract terms, secure commitment and signature, processing contracts in contract management system, and effectively transitioning client to the implementation phase to ensure long-term customer successTerritory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctlyContribute to the HealthStream Sales Community: Includes developing and sharing best practices and leverageable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the Sales Accelerator Office (SAO)Undertake Personal and Professional Development Opportunities: Including developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamworkValue Added Member of Broader HealthStream Community: Includes working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and valuesQualifications
Requirements
Bachelor's degree in related area, BA or BSExcellent customer service and communication skills (both verbal and written)Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end usersHigh level of integrity and professionalism, properly setting expectationsComfortable in working independently in an empowering, fast paced, results oriented cultureSales experience with a track record of at least 3-5 years of superior sales performance in highly competitive environments, preferably within the healthcare industryIdeal candidate will have existing relationships with consultants and healthcare executives within the regionLeadership qualities to serve as a team player, but willing to take responsibility and accountabilityShares success with team membersAbility to travel up to 25%Qualifications
Solid computer skills Office SuiteFamiliarity with CRM tools such as SalesForceExcellent written and verbal communication skillsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to communicate well with all levels of personnelAbility to see to utilize computer and monitorAbility to sit at a computerManual dexterity to manipulate keyboards and phonesAbility to speak in a clear and moderated voiceStanding, walking, lifting small objects (under 20 pounds) occasionallyReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsBenefits
HealthStream offers a comprehensive benefits package to eligible employees, including:
Medical, Dental and Vision insurancePaid Time OffParental Leave401k and RothFlexible Spending AccountHealth Savings AccountLife InsuranceShort- and Long-Term DisabilityMedical Bridge InsuranceCritical Illness InsuranceAccident InsuranceIdentity ProtectionLegal ProtectionPet InsuranceEmployee Assistance ProgramFitness Reimbursement
Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.