Sentry
Claims Representative II - Workers Compensation
Sentry, Richmond, Virginia, United States, 23214
Provides prompt claim investigation, evaluation and settlement or denial of claims with minor to severe exposures. Provides empathy and understanding and explains policy coverages and claims processes to customers. Authorizes payments in accordance with assigned authority limit. Documents claim files with all pertinent information and disposition. Responsible for handling claims having moderately complex negligence, compensability, damage and coverage issues, such as bodily injury. May include handling low complexity litigation in some claims niches.
This position will be located out of our Richmond, VA or Stevens Point, WI office location.
What You'll Do:
As a Claims Representative on our Workers' Compensation team, you'll have the opportunity to establish a solid foundation with Sentry by conducting the following duties:
Analyze claims, set reserves, determine compensability, pay benefits, and settle claims with established dollar authorityDevelop and manage workers' compensation claims action plans to a resolution, coordinate return-to-work efforts, and approve claim paymentsManage claims of medium exposure and complexityPrepare claims for settlement and negotiate a settlement with the best outcomeManage and direct all cases to closure in the most efficient and effective way possibleCommunicate claim action and processing with claimant and client in a professional and timely mannerWhat it Takes:
Bachelors Degree or related work experience1+ years experience of related work experiencePosses analytical abilities to review, exercise judgment, and evaluate claims to make sound decisions.Effective oral and written communication skillsAbility to review and interpret complex and detailed documents such as contracts, medical reports, and insurance regulationsComputer skills, some medical knowledge, and prior insurance experience beneficialAbility to obtain and maintain state adjuster licenses as requiredWhat You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.Meal Subsidy
available for associates who report to an office.401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
programGenerous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time offGroup Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.Well-being and
Employee Assistance
programsSentry Foundation
gift matching
program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist
Joe.larsen@sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
This position will be located out of our Richmond, VA or Stevens Point, WI office location.
What You'll Do:
As a Claims Representative on our Workers' Compensation team, you'll have the opportunity to establish a solid foundation with Sentry by conducting the following duties:
Analyze claims, set reserves, determine compensability, pay benefits, and settle claims with established dollar authorityDevelop and manage workers' compensation claims action plans to a resolution, coordinate return-to-work efforts, and approve claim paymentsManage claims of medium exposure and complexityPrepare claims for settlement and negotiate a settlement with the best outcomeManage and direct all cases to closure in the most efficient and effective way possibleCommunicate claim action and processing with claimant and client in a professional and timely mannerWhat it Takes:
Bachelors Degree or related work experience1+ years experience of related work experiencePosses analytical abilities to review, exercise judgment, and evaluate claims to make sound decisions.Effective oral and written communication skillsAbility to review and interpret complex and detailed documents such as contracts, medical reports, and insurance regulationsComputer skills, some medical knowledge, and prior insurance experience beneficialAbility to obtain and maintain state adjuster licenses as requiredWhat You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.Meal Subsidy
available for associates who report to an office.401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
programGenerous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time offGroup Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.Well-being and
Employee Assistance
programsSentry Foundation
gift matching
program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist
Joe.larsen@sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.