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Victory Programs

Corporate & Community Engagement Coordinator

Victory Programs, Boston, Massachusetts, us, 02298


Job Type

Full-time

Description

The

Corporate & Community Engagement Coordinator

is responsible for cultivating and facilitating relationships between Victory Programs and its individual volunteers, corporate partners, and community organizations. This role oversees the planning and development of a comprehensive volunteer program that supports over 25 programs and the development team. The coordinator will recruit, schedule, maintain, and recognize a vital volunteer program, including coordinating ongoing volunteer activities, engagement in one-time service projects, and in-kind donation drives for individuals, corporate partners, and community organizations.

In addition, the

Coordinator

manages a portfolio of approximately 40 donors consisting of individuals and corporations, ensures all volunteer and in-kind donor records are accurate and up-to-date, sends timely in-kind acknowledgments, and generates monthly reports detailing volunteer hours and in-kind donations for the finance department.

This position will drive increased visibility for the organization, its programs, and fundraising, as well as supplement staff resources through in-kind donations and volunteerism.

They will serve as a spokesperson for VPI throughout the Greater Boston area and play a key role in keeping annual development plans on schedule. The position is part of the Development and Communications team and reports to the Deputy Director of Development while working closely with all members of the Development and Communications team and program staff across the organization. This is a highly visible role that requires creativity, high energy, collaboration, sound judgment, and grit.

The Corporate and Community Engagement Coordinator will act in accordance with Victory Programs' Standards of Excellence, including maintaining professional ethics, boundaries, and client, volunteer, and donor confidentiality.

At a minimum, the

Corporate and Volunteer Engagement Coordinator

will be responsible for successfully carrying out the following essential functions and duties:

Individual and Organizational Community Engagement - 60%

Manage and steward relationships with current corporate partners and offer new, innovative ways to grow and expand partnerships that support annual fundraising goals and specific programming needsIn coordination with program staff and the Development team, develop, promote, and maintain a wide range of volunteer opportunities that directly impact Victory Program's clientsMaintain and grow the volunteer base through proactive and strategic outreach to individuals, colleges, universities, civic and religious groups, and corporations that increase connection and impactDevelop and grow relationships with organizations and institutions that promote volunteerism (e.g., Boston Cares, Gay for Good, UMass Boston, etc.)Steward a portfolio of volunteers and corporate partners and work closely with the Development team to facilitate a moves management plan to build engagementCreate and manage volunteer service descriptions, trainings, policies, procedures, and standard email communicationsCreate and collaborate with the Communications and Marketing Manager on monthly Volunteer e-newslettersFacilitate the volunteer orientation process and provide ongoing support, communication, and guidance for volunteersConfer with volunteers and staff to resolve grievances and promote cooperation, collaboration, and continued engagementServe as an ambassador for Victory Programs by participating in community engagement opportunities including Lunch & Learns, volunteer recruiting events, and external eventsParticipate in the planning and day-of coordination of all in-person and virtual development events, including recruitment and management of event volunteersConduct volunteer experience surveys to inform future planning and deployment of volunteers across the agency; evaluate volunteers, provide regular feedback, and coordinate performance improvement as requiredPlan and execute volunteer recognition/appreciation events, including Volunteer Appreciation Month (April)In-Kind Donation Program - 20%

Collaborate regularly with Program Directors to coordinate in-kind donation needs and maintain approximately four Amazon Gift RegistriesInventory, organize, and lead in-kind donations to ensure essential items are delivered to various program sites in a timely and coordinated manner and keep Program Directors informed of what items are in stockSchedule facilities team to assist with delivering in-kind donations to various Victory Program's sitesMaintain in-kind donor records, engagement activities, and acknowledgmentsAdministrative - 20%

Work with the Communications and Marketing Manager to maintain the volunteer section of Victory Programs' websiteDevelop and manage volunteer policies, trainings, procedures, and standards of volunteer serviceOversee and implement registration, intake, and background (CORI and SORI) checksCreate and/or update all volunteer collateral materials including the Volunteer Manual and flyersManage VOME, the agency's volunteer management softwareCreate and maintain volunteer and in-kind donor records in CharityProud (Victory Programs' CRM) including pertinent notes and touchpointsMaintain a calendar of outreach activities and eventsEnter in-kind donations and volunteer hours and export monthly reports for FinanceEnsure in-kind donors are acknowledged appropriately within 48 hours of their giftWork closely with the Communications and Marketing Manager to clean and update volunteer email distribution lists for Constant ContactContribute monthly to the Development & Communications' presentation at New Employee Orientation (NEO); educate staff on volunteer procedures and outreachAttend and actively participate in weekly team meetingsQualifications:

BS/BA or equivalent experienceExperience recruiting and managing volunteersExperience working in the non-profit sector preferredStrong listening, speaking, and writing skillsExemplary customer service skills such as enthusiasm, empathy/compassion, patience, flexibility, and charismaComputer skills, including word processing and data managementStrong organizational skills and the ability to handle multiple projects, tasks, and activities simultaneously in a fast-paced environmentDemonstrated ability to work successfully in multicultural settings with a diverse client and volunteer populationKnowledge and understanding of, or willingness to learn, the components of the agency's Philosophy of Care including the principles of harm reduction

Position Type:

Full Time Non Exempt (40 hours) Hybrid, Monday-Friday, Flexible/some evenings and weekends required

Rate:

$58,000 Annually

Victory Programs

values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas.

Victory Programs

has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.

Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance.

Salary Description

$58,000 Annually