Marketing Business Analyst

CAS uses intuitive technology, unparalleled scientific content and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 117 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make scientific insights accessible to innovators worldwide.

CAS is currently seeking a Marketing Applications Business Analyst for our Marketing team.This position will be located in our headquarters in Columbus, Ohio.

Job Accountabilities:

Responsible for managing a portfolio of key marketing applications, ensuring contract procurement, user support, product updates, and the application's day-to-day operations are in order.Strict adherence to processes related to established protocols around enhancement requests, new technology requests, and first level triage support.Working with business and technology stakeholders to implement new solutions and updates.Providing first and second-level problem resolution to end users.Ownership of an applications library within marketing ensuring thorough and current documentation of key informationConduct reviews on business process and application utility across the suite of marketing applications ensuring utility and value requirements are being reachedLead and manage change efforts for business process changes, leading to more efficient and value-driven results.Partner with stakeholders to understand business needs and desired outcomes.Serve as a subject matter expert (SME), super-user, and product evangelist for various applications across marketing and sales.Qualifications:

BA/BS degree in technology, marketing, or related field or equivalent combination of experience and certification in a related discipline(s).Advanced degree preferred.Three or more years' experience utilizing a project management tracking system such as Jira or Smartsheet.Experience working in an Agile scrum environment implementing changes and enhancements to processes and or business applications.High level of collaboration, communication, and presentation skills.Ability to translate complex situations into understandable findings and actionable recommendations for business partners and leaders.Five or more years of experience with using sales or marketing tools such as Eloqua, Salesforce.com, Hubspot, Google Analytics, and/ or any equivalent CRM, MAT, ERP, or digital marketing tool.Project management experience and Lean Six Sigma certification are a plus.Familiarity with database management systems (e.g., SQL Server, Oracle, MySQL).Proficient in application testing methodologies and tools. Experience conducting functional, performance, and user acceptance testing.Demonstrated active problem-solving skills. Ability to take complex challenges and break them down to create and implement actionable plans.Ability to adjust to change, deal with ambiguity, surmount barriers, and demonstrate a solutions-focused focus, with a passion for innovation, discovery, and continual improvement.Demonstrated active problem-solving skills. Ability to take complex challenges and break them down to create and implement actionable plans.

CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans.Candidates for this position must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.EEO/Minority/Female/Disabled/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)