Ontic
Order Management Coordinator
Ontic, Creedmoor, North Carolina, United States, 27564
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Specializing in precision engineering, MRO, and new solutions for parts at risk of obsolescence, Ontic has over 1,500 customers in the commercial, civil and defense aerospace markets. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.
Our team is looking for a
Type Certificates
Order Management Coordinator
to join them. You will report to the
Program Manager
and will have an
onsite
work structure in
Creedmoor, NC.
To be considered for the Order Management Coordinator opening, here's what you'll need to bring with you:
High School DiplomaPC and Microsoft Office Suite experienceMicrosoft Excel proficiencyExperience with blueprints of drawingsExperience with data entryCustomer CentricDetail OrientedAs an Order Management Coordinator, you will:
Respond effectively and expeditiously to all correspondence, status requests, attend regular meetings as required to support TC tasks.Works effectively with cross functional team, customers, and stakeholders in achieving successful execution of TC program support, upholding company values always.Assist with new TC customer account set up, vetting, and credit control queries.Submit and manage all needed compliance paperwork (EUC, Checklists, etc.), inquiries, and actions.Assist Supply Chain in RFQ to Customer.Attend and provide updates to daily production meetings.Assist with customer/operator quality support and Customer Portal Management.Team specialist for CRM, including account creation and order reviews.Work with customers to receive pro-forma payments where required.Provide updates for assigned actioned during the AM Production meeting.Assist with Technical publications - customer portal access and credentials support.Oversee, organize, and maintain all parts in stock at Creedmoor and consignment in Havelock, NCTravel to Havelock, NC on occasion to assist with consignment inventory actions and to retrieve customer orders and work with AAR personnel in the warehouse.Assist with all AAR shipments, pick list, pack slip, packaging, handling, crating (if necessary), and shipping.Communicate with inspection to receive in all material inventory into stock (Epicor transaction).Complete assigned production orders, kitting, assembly, and submit and manage final inspection.Package and create labels (per part/kit), work instructions, drawings, and diagrams to be added to kits, parts, assemblies etc.Work in shipping to expedite shipping and receiving inspections and process flows.Assist the TC OMC with all technical publication workload.Follows the Ontic and FAA procedures for the management of the FAA Type Certificate Type Data.Contribute to a safety-first culture by identifying and recording hazards using the company Health and Safety tracking system.Create accurate Sale Quotes and Sales Orders in support of customer support.Deliver current backlog updates to customers.Provide prompt customer support by determining requirements and analyzing part availability.Maintain and expand a price list of over 4,000 parts that drives eight-figure annual revenue.Coordinate the quotation of about 55 RFQs weekly for two series of out-of-production aircraft by consulting the team's buyer, corresponding directly with vendors (or suppliers), and analyzing historical data.Process shipments, returns, and production jobs to fulfill orders while controlling inventory.Participate in inventory control measures such as wall-to-wall counts and storage optimization.Negotiate with a distributor to promote sales, plan orders, and ensure end-customer satisfaction.Liaise with vendors to schedule, expedite, or track orders, updating the ERP system accordingly.Our Benefits:
Comprehensive medical insuranceCompetitive PTO, holiday pay, and sick leaveCompany 401K plan with up to 4% matched contributionAnnual bonus program (varies by level and discretionary based on company and individual performance)Flexible working arrangementsPaid volunteering opportunitiesAccess to mental health champions across our sitesCommitment to developmentEmployee referral program
#LI-Onsite
This position requires access to U.S. export-controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Please click here to review Ontic's California Consumer Privacy Act policy.
Ontic Engineering and Manufacturing Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected VeteranStatus, or any other characteristic protected by applicable federal, state, or local law.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of the ITAR. The ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Specializing in precision engineering, MRO, and new solutions for parts at risk of obsolescence, Ontic has over 1,500 customers in the commercial, civil and defense aerospace markets. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.
Our team is looking for a
Type Certificates
Order Management Coordinator
to join them. You will report to the
Program Manager
and will have an
onsite
work structure in
Creedmoor, NC.
To be considered for the Order Management Coordinator opening, here's what you'll need to bring with you:
High School DiplomaPC and Microsoft Office Suite experienceMicrosoft Excel proficiencyExperience with blueprints of drawingsExperience with data entryCustomer CentricDetail OrientedAs an Order Management Coordinator, you will:
Respond effectively and expeditiously to all correspondence, status requests, attend regular meetings as required to support TC tasks.Works effectively with cross functional team, customers, and stakeholders in achieving successful execution of TC program support, upholding company values always.Assist with new TC customer account set up, vetting, and credit control queries.Submit and manage all needed compliance paperwork (EUC, Checklists, etc.), inquiries, and actions.Assist Supply Chain in RFQ to Customer.Attend and provide updates to daily production meetings.Assist with customer/operator quality support and Customer Portal Management.Team specialist for CRM, including account creation and order reviews.Work with customers to receive pro-forma payments where required.Provide updates for assigned actioned during the AM Production meeting.Assist with Technical publications - customer portal access and credentials support.Oversee, organize, and maintain all parts in stock at Creedmoor and consignment in Havelock, NCTravel to Havelock, NC on occasion to assist with consignment inventory actions and to retrieve customer orders and work with AAR personnel in the warehouse.Assist with all AAR shipments, pick list, pack slip, packaging, handling, crating (if necessary), and shipping.Communicate with inspection to receive in all material inventory into stock (Epicor transaction).Complete assigned production orders, kitting, assembly, and submit and manage final inspection.Package and create labels (per part/kit), work instructions, drawings, and diagrams to be added to kits, parts, assemblies etc.Work in shipping to expedite shipping and receiving inspections and process flows.Assist the TC OMC with all technical publication workload.Follows the Ontic and FAA procedures for the management of the FAA Type Certificate Type Data.Contribute to a safety-first culture by identifying and recording hazards using the company Health and Safety tracking system.Create accurate Sale Quotes and Sales Orders in support of customer support.Deliver current backlog updates to customers.Provide prompt customer support by determining requirements and analyzing part availability.Maintain and expand a price list of over 4,000 parts that drives eight-figure annual revenue.Coordinate the quotation of about 55 RFQs weekly for two series of out-of-production aircraft by consulting the team's buyer, corresponding directly with vendors (or suppliers), and analyzing historical data.Process shipments, returns, and production jobs to fulfill orders while controlling inventory.Participate in inventory control measures such as wall-to-wall counts and storage optimization.Negotiate with a distributor to promote sales, plan orders, and ensure end-customer satisfaction.Liaise with vendors to schedule, expedite, or track orders, updating the ERP system accordingly.Our Benefits:
Comprehensive medical insuranceCompetitive PTO, holiday pay, and sick leaveCompany 401K plan with up to 4% matched contributionAnnual bonus program (varies by level and discretionary based on company and individual performance)Flexible working arrangementsPaid volunteering opportunitiesAccess to mental health champions across our sitesCommitment to developmentEmployee referral program
#LI-Onsite
This position requires access to U.S. export-controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Please click here to review Ontic's California Consumer Privacy Act policy.
Ontic Engineering and Manufacturing Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected VeteranStatus, or any other characteristic protected by applicable federal, state, or local law.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of the ITAR. The ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.