Ojos Locos
Bilingual Restaurant General Manager
Ojos Locos, Chula Vista, California, United States, 91911
The position requires the General Manager to be responsible for directing and assisting with the work of store employees to create and maintain a profitable store environment that fulfills the Ojos Locos brand concept. The General manager must also manage costs, and ensure that proper policies are followed, including employment and incident documentation.
Essential Duties and Responsibilities
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and laborResponsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.Enforce sanitary practices for food handling, general cleanliness, and maintenance of federal, state, and local laws.Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Manages Assistant Managers, Kitchen Managers, and all hourly employees. Is responsible for the overall direction, coordination, and evaluation of these positions.Develop employees by providing ongoing feedback and establishing performant expectations.Handles the administrative tasks in daily operations which may include but not limited to include daily decision making, scheduling, planning while upholding standards, product quality, and customer relations.Establish proper security procedures are in place along with a safe environment for staff and guest to reduce the risk of injury and accidents. Complete incident reports promptly if a guest or employee is injured.Ensure an outstanding dining experience by regulating presentation, service, respond to complaints, and great atmosphere for all guests; develop ways to cultivate a regular customer pool.Properly operate the POS system, make changes, contact IT if they have issues and/or troubleshoot the system when necessaryEducation and/or Experience
3-4 years of previous general manager experience2-4 years high volume bar/restaurant experienceAvailability to work during holidays, nights, and weekends with increased hours during peak timesRequirements and Skills
Liquor License certified is mandatoryFood manager certificate required.Ability to effectively communicate in English and Spanish
Essential Duties and Responsibilities
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and laborResponsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.Enforce sanitary practices for food handling, general cleanliness, and maintenance of federal, state, and local laws.Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Manages Assistant Managers, Kitchen Managers, and all hourly employees. Is responsible for the overall direction, coordination, and evaluation of these positions.Develop employees by providing ongoing feedback and establishing performant expectations.Handles the administrative tasks in daily operations which may include but not limited to include daily decision making, scheduling, planning while upholding standards, product quality, and customer relations.Establish proper security procedures are in place along with a safe environment for staff and guest to reduce the risk of injury and accidents. Complete incident reports promptly if a guest or employee is injured.Ensure an outstanding dining experience by regulating presentation, service, respond to complaints, and great atmosphere for all guests; develop ways to cultivate a regular customer pool.Properly operate the POS system, make changes, contact IT if they have issues and/or troubleshoot the system when necessaryEducation and/or Experience
3-4 years of previous general manager experience2-4 years high volume bar/restaurant experienceAvailability to work during holidays, nights, and weekends with increased hours during peak timesRequirements and Skills
Liquor License certified is mandatoryFood manager certificate required.Ability to effectively communicate in English and Spanish