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City of Novato

Permit Technician

City of Novato, Novato, California, United States, 94949


Come Join Our Team!THE CITY OF NOVATO IS RECRUITINGFORPERMIT TECHNICIANApplication Deadline: 11:59 p.m. on Sunday, November 3, 2024The ideal candidate for Permit Technician is someone that can maintain a high quality of service while juggling competing priorities. Permit technicians must be flexible and willing to learn while still completing routine tasks. Having a background in construction is highly desirable.Additional BenefitsFlexible work hours with potential for scheduled telecommute days based on eligibility9/80 work schedule - every other Friday offAccrue at a rate of 80 hours per year of vacation, to startProvided with 40 hours of sick leave upon hire14 paid holidays per yearAbility to earn comp time offQualified Public Service Loan Forgiveness (PSLF) AgencyFree parking on siteOffice is within walking distance of terrific restaurants and shoppingTHE CITY OF NOVATONovato residents enjoy a thriving and family-oriented community with abundant educational, recreational, retail, and business opportunities. The residents are actively involved in important local decisions about quality of life issues and the future direction of their City as the City Council encourages a high level of interaction between its citizenry and city government so that important issues are vigorously debated and discussed. With a population of nearly 56,000, the community continues to foster a small town atmosphere due to its low population density, large amount of open space and parks, vibrant downtown, and engaged community members. With an abundance of natural beauty, a rich history, comfortable neighborhoods, a diversified economy, and a promising life sciences industry, the City is well-positioned to continue to thrive into the 21st century!Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are

not

intended to reflect all duties performed within the job.DEFINITIONTo perform responsible technical and administrative work in one or more specialized land development areas including Building, Code Enforcement and Planning; to provide information and direction to the public on processes and requirements associated with construction, community development, planning, and building; and to receive, review, route, process and perform minor plan checking of minor applications and permits.SUPERVISION RECEIVED AND EXERCISEDReceives general supervision from a higher level supervisor.ESSENTIAL AND MARGINAL FUNCTION STATEMENTS



Essential and other important responsibilities and duties may include, but are not limited to, the following:Essential Functions

:Serve as first line of contact to internal and external customers on building, planning and code enforcement related issues; provide information and direction to the public related to the permit processes via phone, e-mail and counter work.Advising contractors, developers, engineers, architects and the public on permit process requirements; assisting the public in completing applications for building permits; explaining reasons for routine denial of applications, identifying additional requirements, and explaining the process for reapplying.Review, interpret, and provide information and direction to the public regarding applicable local, State and Federal regulations, codes, ordinances, documents, standards and guidelines.Perform minor plan checks reviews such as simple room additions, tenant improvements, air conditioners, and pool/spa installations to ensure compliance with building and zoning code regulations; review, log-in and coordinate routing of various plans and permits; calculate land use related fees and provide fee estimates as requested; issue permits when plans are approved. Perform plan checking by comparing drawings of proposed improvements against drawings, which illustrate standards applicable to various projects.Serving as liaison between building permit applicants and the referral division, department and outside agency; assisting in resolving problems related to the permit review and issuance process.Access, enter, and update computerized plan check data entry and tracking systems; provide information to the public relating to the status of projects and permits.Confer with and provide information to architects, builders, contractors, engineers and developers regarding fees; prepare reports, memos, and letters pertaining to development review and permitting.Making determinations from plans and related documents on building area, occupancy group, etc, and calculating and assessing fees by using or measuring scale plan dimensions, project classification, and schedule of fees; presenting and collecting fees.Monitor City Council action regarding modifications to or adoption of new development fees; work with all City development departments to collect fee updates.Review commercial and residential plans for plan check approval.Coordinate development services related revenue collections with the City's finance department.Research, compile and analyze data for special projects and various reports.Maintain manuals and update resource materials.Recommend and participate in implementation and improvement of policies and procedures.Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.Marginal Functions

:Perform related duties and responsibilities as required.QUALIFICATIONSKnowledge of

:City permit and plan check procedures, rules, regulations and guidelines.Maps, construction plans and specifications.Pertinent local, State and Federal regulations, building, zoning, engineering and planning codes and regulations related to the permits process.Land use planning, design and construction processes.Research techniques, resources and sources of information related to land development functions.Principles and practices of customer service.English usage, spelling, grammar and punctuation.Business letter writing and report preparation.Modern office equipment and procedures including use of word processing, database, and spreadsheet applications.Ability to:Interpret, apply and explain advanced regulations and standards.Understand complex construction plans and specifications.Respond to and assist in the resolution of difficult and sensitive development related inquiries and complaints.Read and understand construction drawings and blueprints.Calculate fees and apply fee formulas to buildings or projects.Independently prepare correspondence and memorandums.Use independent judgment and personal initiative.Learn and operate the permit tracking software and system and records management software.Know, understand, interpret and explain department and program policies and procedures.On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.Analyze situations carefully and adopt effective courses of action.Research, compile, analyze, interpret and prepare a variety of statistical and administrative reports.Prepare correspondence and memorandums.Conduct routine analytical studies; problem solve.Make accurate mathematical calculations; utilize geometry.Operate a computer using word processing, spreadsheet, and business software and other office equipment.Communicate clearly and concisely, both orally and in writing.Establish and maintain effective, tactful and positive working relationships with those contacted in the course of work including various cultural and ethnic groups.Foster and contribute to a work environment that supports and exhibits honesty, diversity, integrity, trust and respect.Demonstrate teamwork by contributing to the overall success of the organization with flexibility, cooperation, and communication.Provide high quality and fiscally responsible services to the Novato community, while delivering responsive customer service.Demonstrate an entrepreneurial spirit by generating new, innovative ideas and development of better methods to accomplish tasks and complete projects.Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintaining safe personal and common workspaces.Experience and Training GuidelinesAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:Experience

:Three (3) years of increasingly responsible clerical or technical work which included extensive public contact, including one (1) year working in community development, building permitting, plan checking, building inspection, construction engineering, or a similar field.Education

:Equivalent to completion of twelfth grade, preferably supplemented by college level sources in urban planning, engineering or related field. Associate's degree in urban planning, utility engineering, or related field is desirable. Possession of an International Code Council (ICC) Permit Technician is required within one year of appointment.WORKING CONDITIONSEssential duties require the following physical skills and work environment:Physical Skills

: Able to use standard office equipment, including a computer; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated or standing position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and to make public presentations; lift and carry up to 5lbs of files, and materials.Work Environment

: Mobility to work in a typical office and/or field setting.Ability to

: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; work protracted and irregular hours and evening meetings or off shift work for meeting attendance or participation in specific projects or programs; available for evening meetings.SELECTION PROCESSIt is important to complete all required application materials, including the supplemental questionnaire and any required additional documents. All applications will be screened for completeness and possession of minimum qualifications. Qualified applications will be reviewed in detail to identify the most qualified candidates to continue in the selection process which may consist solely of an application screening, or may include a written examination, skills assessment, oral appraisal interview, assessment center, or other activity selected by the Human Resources Department and the hiring department. As a result of the selection process an eligibility list of qualified candidates will be established to fill current and future vacancies as long as the eligibility list remains active. Candidates who score the highest in the selection process will be required to pass a reference and background exam prior to receiving a conditional job offer. Candidates receiving a conditional offer of employment will be required to pass a pre-employment medical and drug screen examination prior to receiving a final job offer.APPLICATION PROCEDUREOnly Online Applications will be accepted. To be considered for this exciting opportunity, candidates must complete an online application and the required supplemental questionnaire. The supplemental questionnaire is part of the application; please provide sufficient detail to enable your answers to be rated.APPLICATION DEADLINE: 11:59PM on Sunday, November 3, 2024Accommodation:

Applicants who may require special assistance in any step of the selection process should advise Human Resources by emailing hr@novato.org upon submittal of application.The City of Novato is an Equal Opportunity Employer

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