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ESR Healthcare

Application Support Engineer Dallas, TX ref

ESR Healthcare, Dallas, Texas, United States, 75215


Application Support EngineerDallas, TXSend resume if a fit.Job Type:

Direct hireJob Function:

Information TechnologyIndustry:

Financial ServicesExperience Level:

AssociateEducation Level:

Bachelor's degreeJob Classification:

ProfessionalLocation:

Dallas, TXZip Code:

75019Relocation Assistance:

NoVisa Requirement:

Only US citizens and Green Card holdersSkills:

Application production support, Operating Systems, Networking and Storage, Oracle, Middleware technologies, Clustering technologies, troubleshootingResponsibilities:Provide 24x7 support for event monitoring, incident triage and escalation.Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage.Implementation of efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.Contribute to projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.Support for change management and execution of DTCC’s production application services.Client support team engagement to assist with application related incidents, client testing and integrations.Support disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting.Support management of resources that are involved in maintaining the host operating system on UNIX, VMware, and Windows servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.Support risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalate appropriately.Qualifications:Minimum 3 years of experience in application production support and team management.Knowledge of system administration – system configuration management, resource sharing, operating system fundamentals.Knowledge on application support – basic programming skills, log reading and analysis.Experience in managing multiple platforms (Operating systems – UNIX, Linux, Windows, VMware), Networking and Storage technologies – TCP/IP, NetApp, Database – Oracle.Experience in Middleware technologies – Websphere Application Server, Websphere MQ, Java, JRE.Proficient with Clustering technologies – Veritas, Red Hat, and VMware vSphere.General knowledge of industry principles and new technologies like cloud computing, virtualization, etc.Bachelor’s degree required with preferred specialization in Business Administration / IT.

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