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General Dynamics Corporation

System Administrator I

General Dynamics Corporation, Baltimore, Maryland, United States,


Responsibilities for this Position

Location:

USA MD Annapolis Junction - 2711 Technology Dr (MDS016)Full Part/Time:

Full timeJob Req:

RQ185354

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:Skills:

Communication, Information Technology (IT), Network Components, Operating Systems (OS), TroubleshootingCertifications:Experience:

4 + years of related experienceUS Citizenship Required:

Yes

Job Description:Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, implementing operating systems enhancements to improve reliability and performance.

Provide support for implementation, troubleshooting and maintenance of IT systemsManage the daily activities of configuration and operation of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsPerform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.Perform periodic vulnerability scans of systemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Implement IAVA security patches and ensure patch status is recorded in appropriate systems of record.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planning

Qualifications:Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.Two (2) years of experience with Service Management (ITSM) is required.ServiceNow System Administrator certification is required.

Scheduled Weekly Hours:40

Travel Required:None

Telecommuting Options:Onsite

Work Location:USA MD Annapolis Junction

GDIT IS YOUR PLACE:Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.#J-18808-Ljbffr