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LRES Corporation

SENIOR NETWORK TECHNICIAN

LRES Corporation, Chicago, Illinois, United States, 60290


SENIOR NETWORK TECHNICIAN

Thank you for your interest in Loyola University Chicago.Position Details

Job Title: SR NETWORK ANALYSTPosition Number: 8100413Job Category: University StaffJob Type: Full-TimeFLSA Status: ExemptCampus: Rogers Park-Lake Shore CampusDepartment Name: INFRASTRUCTURELocation Code: ITS-INFRASTRUCTURE (07160A)Is this split and/or fully grant funded? NoDuties and Responsibilities

This position will perform a combination of technical and resource services in the design, installation, operation, maintenance, and repair of the University’s wide-area, local-area, voice, and wireless networks. This position entails high client interaction, providing technical support to our users. Assists in project work on a variety of infrastructure and facilities related initiatives.Essential Duties and Responsibilities:

Plan, deploy, and maintain voice, data, and wireless network hardware and software.Analyze and resolve complex voice and data network problems.Recommend and implement network upgrades and patches.Provide technical support to clients out in the field as needed.Create and keep current network documentation, including network problems and resolution logs for future reference.Work with network engineers on infrastructure-related projects.Coordinate with vendors on the installation or repair of hardware and software.Act as mentor to other department staff for implementation, troubleshooting, knowledge transfer, and the delivery of quality service.Work as a team member with other Infrastructure Services staff to ensure connectivity and compatibility between systems.Evaluate new products and services and create proposals.Other projects and responsibilities as assigned.Minimum Education and/or Work Experience

Bachelor’s degree or four to six years’ experience in the telecommunications/networking field. Extensive knowledge of industry concepts, practices, and procedures.Qualifications

Must be detail oriented, results focused, possess effective written and verbal communication skills, and be able to support change management initiatives.Availability

The majority of the work for this position will occur within the standard work week. However, this position will be on-call and may need to work during off-hours to respond to problems, maintenance, and scheduled projects.Certificates/Credentials/Licenses

noneComputer Skills

Ability to maintain and troubleshoot network hardware, software, and peripherals. Experience with TCP/IP. General understanding of the OSI layer and cabling protocols. Cisco IOS preferred.Supervisory Responsibilities

NoPhysical Demands

Lifting, CarryingWorking Conditions

NoneDiversity and Inclusion Statement

Diversity, Equity, and Inclusion: As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion. We are committed to not only recruiting but also retaining a diverse, mission-driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees.

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