INflow, LLC.
Systems Infrastructure Engineer
INflow, LLC., Springfield, Virginia, us, 22161
At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team!ABOUT THIS POSITION:As a Systems Engineer at INflow Federal, you'll be at the heart of our mission to empower DoD customers with cutting-edge technical solutions. Your expertise will not only pave the way for innovative data management and infrastructure but also drive our commitment to data modernization and cyber resilience. This role is a unique blend of technical mastery and strategic foresight, designed for those who dare to transform data into actionable insights and groundbreaking solutions.Here, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Specific Duties and Responsibilities:
Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)Required Skills:
Proficiency in system administration and maintenanceUnderstanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).Experience with Containerization and Kubernetes.Troubleshooting and problem-solving skills related to hardware, software and network issues.Ability to perform root cause analysis for system failures and implement corrective actions.Basic experience with scripting languages such as Python, Bash, or PowerShell.Capacity to make decisions under pressure and manage competing priorities.Strong communication skills to liaise with stakeholders and convey technical information effectively.Strong analytical and critical thinking skills.Ability to work independently as well as in a team environment.Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.Desired Skills:
Experience managing container platforms (e.g., Openshift, Rancher)Strong experience with scripting languages such as Python, Bash, or PowerShellAbility to troubleshoot Postgres DatabasesFamiliarity with graph databases (e.g., RedisGraph, Neo4j)Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)Clearance Requirements:
Active DoD TS/SCI (with ability to obtain CI poly)
Citizenship Requirements:INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.Other Notes:- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.- Candidate must have the ability to lift up to 50 lbs.Must have willingness to perform duties not listed in the job description as required by INflow and our customer.Equal Opportunity Employer:Diversity and InclusionINflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.
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Specific Duties and Responsibilities:
Supports existing regional staff located onsite to ensure applications and services running on-premise are functioning as expected.Serves as Tier 3 CONUS operations support to address technical issues or high impact incidents in conjunction with regional staff and leads.Captures "Lessons Learned" from incidents in the form of after action items providing feedback to the development team for fixes or enhancements while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize.Communicates across teams when an incident requires input and/or resolution from externals (ex. Application Owners, Networking, IDAM Providers)Required Skills:
Proficiency in system administration and maintenanceUnderstanding of DevOps principles and tools (e.g., Docker, Kubernetes, Jenkins).Experience with Containerization and Kubernetes.Troubleshooting and problem-solving skills related to hardware, software and network issues.Ability to perform root cause analysis for system failures and implement corrective actions.Basic experience with scripting languages such as Python, Bash, or PowerShell.Capacity to make decisions under pressure and manage competing priorities.Strong communication skills to liaise with stakeholders and convey technical information effectively.Strong analytical and critical thinking skills.Ability to work independently as well as in a team environment.Customer-focused mindset with a dedication to meeting service level agreements (SLAs) and customer expectations.Desired Skills:
Experience managing container platforms (e.g., Openshift, Rancher)Strong experience with scripting languages such as Python, Bash, or PowerShellAbility to troubleshoot Postgres DatabasesFamiliarity with graph databases (e.g., RedisGraph, Neo4j)Familiarity with messaging systems (e.g., Pulsar, Kafka, NATS JetStream)Clearance Requirements:
Active DoD TS/SCI (with ability to obtain CI poly)
Citizenship Requirements:INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.Other Notes:- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.- Candidate must have the ability to lift up to 50 lbs.Must have willingness to perform duties not listed in the job description as required by INflow and our customer.Equal Opportunity Employer:Diversity and InclusionINflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.
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