esmo AG
Semicon Field Service Customer Support Engineer
esmo AG, Roseville, California, United States, 95678
Semicon Field Service Customer Support EngineerTo support our growth, esmo USA is seeking an outstanding individual for a Field Service Engineer role based out of our Roseville, California facility.
Purpose:
Perform onsite/offsite support activities in North America. Position requires on-site product installation, customer training, integration, maintenance, and repair for our line of Engineering Test Handler and Manipulators/Docking systems. Assume responsibility for customer satisfaction and promote and maintain positive relationships exercising good judgment in resolving customer issues.
Description:
Candidate must possess excellent organization and communication skills, able to schedule and prepare Service calls and support the Sales team, troubleshoot and complete tasks with minimal supervision. Provide pre and post-sales support (onsite and remotely), generate detailed service reports and conduct training and equipment demonstrations.Ideal candidate is a self-starter/learner, mechanically inclined, proficient with hand tools, knowledgeable with electronics, MS Office Software, and familiar with ATE tester equipment.
Qualifications/Requirements:
Have a valid/current USA-issued Driver’s License, Passport, and Covid-19 vaccination certificate.Must be able to obtain clearance to enter various customer facilities, have flexibility to travel domestically and internationally with short notice up to 70% of the time, and have a credit card for maintaining reimbursable travel expenses.A minimum of two-year Technical college degree or experience in service/semiconductor test floor/lab experience.ATE Test Handler and/or Wafer test applications/equipment knowledge/experience are highly desirable.Must be authorized to work in the USA (we are currently not sponsoring working visas)
About us
Since its foundation in 2001, esmo has become one of the leading international suppliers for manipulators, docking/interface, and handler systems. As a full-service system integrator, esmo semicon offers a full suite of ATE hardware solutions for the semiconductor industry.As an internationally operating group of companies, esmo AG – headquartered in Rosenheim, Germany, with facilities in Singapore, China, and California, USA – continues to expand its global operations and continuously set new benchmarks for the future.
esmo USA Corp. – an equal opportunity employer
Aside from competitive salaries, we offer PTO, paid leave and public holidays, 401(k) plan match, paid health and dental/vision benefits, as well as attractive career opportunities and an employee-oriented work environment.For administrative reasons, we ask you to refrain from phone calls or walk-ins without previous appointments. Thank you for your understanding.
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Purpose:
Perform onsite/offsite support activities in North America. Position requires on-site product installation, customer training, integration, maintenance, and repair for our line of Engineering Test Handler and Manipulators/Docking systems. Assume responsibility for customer satisfaction and promote and maintain positive relationships exercising good judgment in resolving customer issues.
Description:
Candidate must possess excellent organization and communication skills, able to schedule and prepare Service calls and support the Sales team, troubleshoot and complete tasks with minimal supervision. Provide pre and post-sales support (onsite and remotely), generate detailed service reports and conduct training and equipment demonstrations.Ideal candidate is a self-starter/learner, mechanically inclined, proficient with hand tools, knowledgeable with electronics, MS Office Software, and familiar with ATE tester equipment.
Qualifications/Requirements:
Have a valid/current USA-issued Driver’s License, Passport, and Covid-19 vaccination certificate.Must be able to obtain clearance to enter various customer facilities, have flexibility to travel domestically and internationally with short notice up to 70% of the time, and have a credit card for maintaining reimbursable travel expenses.A minimum of two-year Technical college degree or experience in service/semiconductor test floor/lab experience.ATE Test Handler and/or Wafer test applications/equipment knowledge/experience are highly desirable.Must be authorized to work in the USA (we are currently not sponsoring working visas)
About us
Since its foundation in 2001, esmo has become one of the leading international suppliers for manipulators, docking/interface, and handler systems. As a full-service system integrator, esmo semicon offers a full suite of ATE hardware solutions for the semiconductor industry.As an internationally operating group of companies, esmo AG – headquartered in Rosenheim, Germany, with facilities in Singapore, China, and California, USA – continues to expand its global operations and continuously set new benchmarks for the future.
esmo USA Corp. – an equal opportunity employer
Aside from competitive salaries, we offer PTO, paid leave and public holidays, 401(k) plan match, paid health and dental/vision benefits, as well as attractive career opportunities and an employee-oriented work environment.For administrative reasons, we ask you to refrain from phone calls or walk-ins without previous appointments. Thank you for your understanding.
#J-18808-Ljbffr