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Made4net Company

Managed Integration Services, Integration Analyst

Made4net Company, Iowa, Louisiana, United States, 70647


Managed Integration Services, Integration Analyst

Level 2 –

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.Reports To:

Director, Managed Integration ServicesSupervisory Responsibilities:

NoneFLSA Status:

ExemptSUMMARY:The Integration Analyst (IA) primary role is to integrate data systems with Made4net’s Synapse 3PL Expert WMS (Warehouse Management System) software. This is accomplished by developing and supporting integration projects using Cleo Integration Cloud (CIC) and Cleo Clarify Studio cloud edition. Integration formats include, but are not limited to: flat file, JSON, XML, X12 EDI, EDIFACT, Database. In addition, the IA will work with Made4net’s Legacy integration tools to setup and support flat file integrations as needed. The IA will also support the Communication Analyst with setup and support of various communication methods (AS2, different types of FTP, etc) using Cleo Harmony.This role requires not only a strong foundation in Client Management including software configuration, data integration and 3rd party windows applications, this person must understand the customers data flow in and out of their custom warehouse environment and how our products interact with each other. It requires the person to lead/oversee the integration process which includes troubleshooting and problem solving to suit the customer’s needs. This role requires the person to be able to interface with cross-functional teams (ie, Customer Service, Software Developers, Infrastructure, QA etc.) and/or external people (ie, customers, sub-contractors, etc.) to accomplish the customer’s goals. This person will collaborate with customers to gather requirements and define the scope of work, ascertain the business objective, and develop new user demanded features and functionality. Also, they will help provide guidance and training to our clients on and off site. The role also requires a working knowledge of data movement principles and technology.CORE DUTIES AND RESPONSIBILITIES:To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made on certain tasks for an individual with disabilities who request it provided it doesn’t impose an undue hardship/burden on the company.Manages integration project life cycle

Analyzes and defines integration requirements for clients, especially for needs and circumstances that are slightly unusual.Provides advice and education to clients concerning integration guidelines and capabilities.Creates, develops, and produces mapping documents.Conducts unit testing.Assists customers and trading partners with Business Scenario Testing / User Acceptance Testing.Deploys projects to production in coordination with the customer and trading partner.

Collaborates with programmers and internal staff to develop and test new or modified systems.Periodically reviews system to ensure client needs are met; identifies possible modifications as required.Remains current regarding data integration technological developments.Monitor and accept customer support tickets, providing solutions and answers that address the issue.Performs other related duties as assigned.REQUIRED SKILLS / ABILITIES:Excellent verbal and written communication skills.Excellent organizational skills and attention to detail.Proficient in Microsoft Office Suite (Word, Excel and PowerPoint)Basic knowledge of Project Management software (SmartSheet, MS Project, etc.)In depth knowledge and hands on experience with application integration applications and projects.Basic understanding and working knowledge of several integration file formats and Internet functions.Creative problem-solving required to design a system that meets clients individual needs.Ability to work independently and as part of a team.QUALIFICATIONS:Bachelor’s degree in Computer Science or related field or equivalent education through vocational training, certifications, or on-the-job training.5+ years of experience with application integration5+ years of experience with two or more of the following:

Working with standard API or web service data formats such as XML and JSONExperience with ANSI/ASC X12 EDI, as well as non X12 file formatsExperience as an EDI AnalystExperience integrating with ERP/WMS software. Experience in the 3 rd

Party Logistics industry is preferred.Experience with Cleo Integration Cloud and Cleo Clarify Studio or similar EDI/Data Translation software.Experience with Oracle, SQL Developer or Toad, Crystal Reports, NiceLabel or another label software a plus.Experience with customer support applications. Experience with various electronic communication standards (FTP, sFTP, AS2, VAN, SOAP/REST web services)

PHYSICAL DEMANDS:The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include utilizing close vision for reading or viewing a monitor, etc. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening. Must be available for 10% or more travel time to customer sites, conferences, trade shows, or industry events.

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