Austin Energy
IT Business Systems Analyst
Austin Energy, Austin, Texas, us, 78716
Position Information
Posting TitleIT Business Systems Analyst
Job Requisition NumberAE503843
Position Number119464
Job TypeFull-Time
Division NameElectric System - ETS
Minimum Qualifications
Education and/or Equivalent Experience:Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job.Experience may substitute for education for up to (4) years.
Licenses and Certifications Required:
None
Notes to Applicants
The ideal candidate for this position will have strong customer engagement skills coupled with functional requirement and use case/user story development. This position will participate as a contributor on complex electric utility projects.
THIS POSITION :
Serves as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management.Analyzes business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues.Participates on strategic analysis via frameworks such as SWOT, PESTLE.Connects inter-related initiatives to strategic direction.Works across various engineering and business domains.Guides multiple stakeholder teams through effective communication and change management, such as media campaigns and creating and administering training materials.Participates in software application testing (functional unit, integration, performance, regression and acceptance).Possesses a working understanding of resource planning. Deliver efficiencies and service improvements.
Pay Range
$31.81 - $39.76
Hours
Monday - Friday8:00 a.m. - 5:00 p.m.
Job Close Date10/07/2024
Type of PostingExternal
DepartmentAustin Energy
Regular/TemporaryRegular
CategoryTechnical
Location2500 Montopolis Dr. (SCC), Austin, TX 78741
Preferred Qualifications
Business systems analysis experience within the electric utility industry.Certification such as CAPM, PMI-PBA, CBAP, or similar business analyst or project management certification, or the ability to obtain within 6 months of employment.Experience in guiding customers through complex technology projects from inception to post go-live operations.Experience with project change management, including building and administering training materials.Experience in scenario planning for strategic vision.Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.Assist with converting requirements into developing a statement of work for use in requests for proposals.Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems.Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures.Knowledge of legacy, and web-based systems interfaces.Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts.Knowledge of cost-benefit analysis and total cost of ownership modeling.Skill in performing requirements development, process modeling, reporting and project management tools.Skill in developing process models and data flow diagrams using industry-standard modeling techniques.Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.Ability to define, analyze, and find solutions for difficult or complex problems.Ability to view the big picture.Ability to quickly become familiar with emerging technologies.Ability to identify trends as well as isolated events.
Criminal Background InvestigationThis position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
About this Employer
Austin Energy is one of the largest publicly owned electric utilities in the nation, providing low-cost reliable power to more than 500,000 customers and more than 1 million residents. Our mission is to deliver clean, affordable, reliable energy and excellent customer service.We are industry leaders in conservation and renewable energy, developing some of the most comprehensive energy efficiency programs in the nation. We purchase renewable energy from wind, solar and biomass facilities to minimize our impact on the environment, and are recognized as a top-ranked Texas utility for green power sales.As a publicly owned utility, we do more than provide power to our customers. We participate in dozens of community outreach events each year, contribute to Austin’s economic growth and continue to make strides in our commitment to environmental excellence.
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Posting TitleIT Business Systems Analyst
Job Requisition NumberAE503843
Position Number119464
Job TypeFull-Time
Division NameElectric System - ETS
Minimum Qualifications
Education and/or Equivalent Experience:Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job.Experience may substitute for education for up to (4) years.
Licenses and Certifications Required:
None
Notes to Applicants
The ideal candidate for this position will have strong customer engagement skills coupled with functional requirement and use case/user story development. This position will participate as a contributor on complex electric utility projects.
THIS POSITION :
Serves as an interface with customer functional areas such as Planning, Engineering, Work Management, and Field Operations for the purpose of business technology alignment and relationship management.Analyzes business requirements or issues, convert analysis to functional specifications, and design solutions to meet cross functional business requirements or resolve issues.Participates on strategic analysis via frameworks such as SWOT, PESTLE.Connects inter-related initiatives to strategic direction.Works across various engineering and business domains.Guides multiple stakeholder teams through effective communication and change management, such as media campaigns and creating and administering training materials.Participates in software application testing (functional unit, integration, performance, regression and acceptance).Possesses a working understanding of resource planning. Deliver efficiencies and service improvements.
Pay Range
$31.81 - $39.76
Hours
Monday - Friday8:00 a.m. - 5:00 p.m.
Job Close Date10/07/2024
Type of PostingExternal
DepartmentAustin Energy
Regular/TemporaryRegular
CategoryTechnical
Location2500 Montopolis Dr. (SCC), Austin, TX 78741
Preferred Qualifications
Business systems analysis experience within the electric utility industry.Certification such as CAPM, PMI-PBA, CBAP, or similar business analyst or project management certification, or the ability to obtain within 6 months of employment.Experience in guiding customers through complex technology projects from inception to post go-live operations.Experience with project change management, including building and administering training materials.Experience in scenario planning for strategic vision.Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.Assist with converting requirements into developing a statement of work for use in requests for proposals.Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems.Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures.Knowledge of legacy, and web-based systems interfaces.Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts.Knowledge of cost-benefit analysis and total cost of ownership modeling.Skill in performing requirements development, process modeling, reporting and project management tools.Skill in developing process models and data flow diagrams using industry-standard modeling techniques.Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.Ability to define, analyze, and find solutions for difficult or complex problems.Ability to view the big picture.Ability to quickly become familiar with emerging technologies.Ability to identify trends as well as isolated events.
Criminal Background InvestigationThis position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
About this Employer
Austin Energy is one of the largest publicly owned electric utilities in the nation, providing low-cost reliable power to more than 500,000 customers and more than 1 million residents. Our mission is to deliver clean, affordable, reliable energy and excellent customer service.We are industry leaders in conservation and renewable energy, developing some of the most comprehensive energy efficiency programs in the nation. We purchase renewable energy from wind, solar and biomass facilities to minimize our impact on the environment, and are recognized as a top-ranked Texas utility for green power sales.As a publicly owned utility, we do more than provide power to our customers. We participate in dozens of community outreach events each year, contribute to Austin’s economic growth and continue to make strides in our commitment to environmental excellence.
#J-18808-Ljbffr