KRG Technologies Inc.
Voice Engineer 2
KRG Technologies Inc., Cary, North Carolina, United States, 27518
Job Description
Please note that all Move, Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk, as well as PC techs.Requirements
Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Certification.Proficient in VoIP infrastructure and protocols - SIP, MGCP, SCCP, and SRTP. Cisco Unified Communication Manager v10.5 and above.Experience in Cisco Unified Call Manager Express and High Availability solutions.Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment.Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience.Strong understanding of Network Management implementation and Voice network.Understanding of integrating Cisco Voice networks with other platforms.Experience with implementation and management of Cisco Call Manager servers.Experience with the implementation and management of Cisco Prime Collaboration and modules.Understanding the interfacing routers/switches with encryption devices.Basic understanding of networking protocols, QoS, etc.Excellent oral and written communication skills.Qualifications
SIP, MGCP, SCCP, and SRTP. Cisco Unified Communication Manager.
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Please note that all Move, Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk, as well as PC techs.Requirements
Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Certification.Proficient in VoIP infrastructure and protocols - SIP, MGCP, SCCP, and SRTP. Cisco Unified Communication Manager v10.5 and above.Experience in Cisco Unified Call Manager Express and High Availability solutions.Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment.Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience.Strong understanding of Network Management implementation and Voice network.Understanding of integrating Cisco Voice networks with other platforms.Experience with implementation and management of Cisco Call Manager servers.Experience with the implementation and management of Cisco Prime Collaboration and modules.Understanding the interfacing routers/switches with encryption devices.Basic understanding of networking protocols, QoS, etc.Excellent oral and written communication skills.Qualifications
SIP, MGCP, SCCP, and SRTP. Cisco Unified Communication Manager.
#J-18808-Ljbffr