JLL
Facilities Coordinator
JLL, Baltimore, Maryland, United States, 21276
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Facilities Coordinator
will provide dual support to the client sites
& and/or Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment & supplies, occupancy & concierge services, and proactively develop and maintain client relationships ensuring that expected service levels are achieved.This role supports Dual Operations in Baltimore as the client moves from one site to a new headquarters in the 4th Qtr 2024/1st Qtr 2025. After dual operations are complete, this position will reside in the new headquarters building 100%.Here is some of what you will do:Service DeliveryActivelysupportanenvironment of teamwork, cooperation, performance excellence, and personal success.Conduct daily walkthroughs to ensure a clean and organized office.Respond to all work orders promptly, ensuring KPI compliance and excellent customer service.Identify opportunities for improved operation and service excellence, making recommendations for conducting site inspections and assessments to ensure all building procedures and performance measuresaremaintained at all timesand the provision of a safe workplace.Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion.Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.Assist in the procurement of vendors and services as required.Coordinate the delivery of site amenities which mayinclude:fitness, food services, massage, transportation, support moves as required, and act as the site's key point of contact.Support and coordinate events, meetings, and conference facilities as required.Other duties may include but are not limitedtoreception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, and safety and security support.Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limitedto:moves/reconfigurations,events, reception, and building operations.Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.Client Relationship ManagementComply with all requirements of the client contract and meet or exceed Key Performance Indicators.Deliver an exceptional quality of service, as reflected by client feedback.Coordinate site operations per all agreed policies, procedures, and contract scope.Sound like you? To apply you need to have:Required2+ years of experience in hospitality, or a related field.Proficiency with Microsoft OfficeAbility to work independently with little supervision and effectively deal with stressful situations.Preferredprevious experience in facilities coordination/managementKnowledge of local occupational health and safety requirements, critical facilities, and specialized services.Experience with work order systems. Experience with PlanOn is a plus!Estimated total compensation for this position:44,000.00 – 54,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
.Location:On-site –Baltimore, MD If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our
Candidate Privacy Statement
.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy
here .This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –
you may contact us at
Accommodation Requests .
This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
Contact Us
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and
responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement
which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.
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will provide dual support to the client sites
& and/or Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment & supplies, occupancy & concierge services, and proactively develop and maintain client relationships ensuring that expected service levels are achieved.This role supports Dual Operations in Baltimore as the client moves from one site to a new headquarters in the 4th Qtr 2024/1st Qtr 2025. After dual operations are complete, this position will reside in the new headquarters building 100%.Here is some of what you will do:Service DeliveryActivelysupportanenvironment of teamwork, cooperation, performance excellence, and personal success.Conduct daily walkthroughs to ensure a clean and organized office.Respond to all work orders promptly, ensuring KPI compliance and excellent customer service.Identify opportunities for improved operation and service excellence, making recommendations for conducting site inspections and assessments to ensure all building procedures and performance measuresaremaintained at all timesand the provision of a safe workplace.Schedule and manage repairs and maintenance, minor works, and other work requests, tracking to completion.Provide information and direction to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.Assist in the procurement of vendors and services as required.Coordinate the delivery of site amenities which mayinclude:fitness, food services, massage, transportation, support moves as required, and act as the site's key point of contact.Support and coordinate events, meetings, and conference facilities as required.Other duties may include but are not limitedtoreception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, and safety and security support.Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limitedto:moves/reconfigurations,events, reception, and building operations.Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.Client Relationship ManagementComply with all requirements of the client contract and meet or exceed Key Performance Indicators.Deliver an exceptional quality of service, as reflected by client feedback.Coordinate site operations per all agreed policies, procedures, and contract scope.Sound like you? To apply you need to have:Required2+ years of experience in hospitality, or a related field.Proficiency with Microsoft OfficeAbility to work independently with little supervision and effectively deal with stressful situations.Preferredprevious experience in facilities coordination/managementKnowledge of local occupational health and safety requirements, critical facilities, and specialized services.Experience with work order systems. Experience with PlanOn is a plus!Estimated total compensation for this position:44,000.00 – 54,000.00 USD per year
The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
.Location:On-site –Baltimore, MD If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our
Candidate Privacy Statement
.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy
here .This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –
you may contact us at
Accommodation Requests .
This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
Contact Us
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and
responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement
which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.
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