Iowa Department of Administrative Services
Administrative Assistant 2
Iowa Department of Administrative Services, Ankeny, Iowa, United States, 50023
Administrative Assistant 2
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(https://www.governmentjobs.com/careers/iowa/jobs/newprint/4706277)
Apply
Administrative Assistant 2
Salary
$48,422.40 - $71,198.40 Annually
Location
Ankeny - 50021 - Polk County, IA
Job Type
Full-time
Job Number
25-01050
Agency
645 Iowa Department of Transportation
Opening Date
10/24/2024
Closing Date
11/3/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Steven Stonehocker, Steven.Stonehocker@iowadot.us
+ Description
+ Benefits
+ Questions
Job Description
The Administrative Assistant 2 supports the Records Manager within the Systems and Administration Bureau for the Iowa Department of Transportation's Motor Vehicle Division. The purpose of this position is to provide Iowa's framework for the technical licensing program to meet the national guidelines of one singular driving record concerning American Association of Motor Vehicle Administrators (AAMVA) guidelines, Federal Motor Carrier Safety Administration (FMCSA) rules, Iowa law, and Administrative rules concerning the operation and licensing of commercial and non-commercial drivers that are currently licensed in Iowa, intend to become licensed in Iowa, or licensed in another jurisdiction that may travel through Iowa and violate Iowa laws.
The Iowa Department of Transportation's Mission isMaking Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa Department of Transportation's five CORE values:Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.
Location: Ankeny, Iowa
Shift: Monday - Friday 8:00 to 4:30; Flex schedule available
What you will need to succeed in this position:
+ Ability to interpret laws, rules, policies, and procedures.
+ Ability to manage multiple projects.
+ Contribute to a positive team environment by fostering professional relationships.
+ Sensitivity to handle elevated customer issue resolution and external contact.
+ Ability to communicate effectively and facilitate common understanding through phone, e-mail, and written instruction.
+ Ability to remain organized, analytical, and problem solve.
+ Attention to detail and compliance focused
Here is what you will do in this position:
+ Research, review, analyze and understand complex state administrative rules, state and federal statutes and regulations to determine required action and conduct proper exercise of discretion where discretion exists.
+ Perform investigative duties with inquiries from other states regarding changes on record status, while authorizing or rejecting licensing requests.
+ Interacts with other agency staff; employers; state, federal, county or municipal officials, and the general public to obtain and provide information.
+ Evaluate driving records are under compliance with Iowa Code Chapters 321, 321A, 321C, 321J, and corresponding administrative rules. Advising internal staff and external customers, answering questions regarding driving records as subject matter expert.
+ Researches, maintains, compiles, evaluates records, reports and supporting documents for information processing and retrieval purposes.
+ Corresponds and educates both internal and external customers in writing and over the phone, including the ability to deescalate stressful situations.
What we offer YOU:
- Competitive pay and benefits package including health, dental, flexible spending, and life insurance.
- Insurance benefits start first of the month following 30 days of employment. 2024 health and dental insurance premiums can be found here (https://das.iowa.gov/media/3577/download?inline=) .
- Opportunities for professional growth and development.
- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
- Optional 401A plan with employer contributions.
- Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).
We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website (https://das.iowa.gov/human-resources/employee-and-retiree-benefits/employees) !
You have the freedom to flourish in Iowa - Apply today!
If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us
Reasonable accommodation such as: interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
+ Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
+ A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
+ Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
+ Yes - I understand and agree.
+ No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?
+ I have not graduated from an accredited four-year college or university with a bachelor's degree in any field
+ Less than 12 months of the administrative support work identified
+ 12 months or more of the administrative support work identified
04
How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.
+ I do not have any of the combined education and/or experience
+ Less than five years of the combined education and/or experience
+ Five years or more of the combined education and/or experience
05
Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?
+ I am not a current State of Iowa employee
+ I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa
+ Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
+ 12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
Required Question
Agency
State of Iowa
Agency
645 Iowa Department of Transportation
Address
800 Lincoln Way
Ames, Iowa, 50010
Website
https://iowadot.gov/careers/
Apply
Please verify your email addressVerify Email
(https://www.governmentjobs.com/careers/iowa/jobs/newprint/4706277)
Apply
Administrative Assistant 2
Salary
$48,422.40 - $71,198.40 Annually
Location
Ankeny - 50021 - Polk County, IA
Job Type
Full-time
Job Number
25-01050
Agency
645 Iowa Department of Transportation
Opening Date
10/24/2024
Closing Date
11/3/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Steven Stonehocker, Steven.Stonehocker@iowadot.us
+ Description
+ Benefits
+ Questions
Job Description
The Administrative Assistant 2 supports the Records Manager within the Systems and Administration Bureau for the Iowa Department of Transportation's Motor Vehicle Division. The purpose of this position is to provide Iowa's framework for the technical licensing program to meet the national guidelines of one singular driving record concerning American Association of Motor Vehicle Administrators (AAMVA) guidelines, Federal Motor Carrier Safety Administration (FMCSA) rules, Iowa law, and Administrative rules concerning the operation and licensing of commercial and non-commercial drivers that are currently licensed in Iowa, intend to become licensed in Iowa, or licensed in another jurisdiction that may travel through Iowa and violate Iowa laws.
The Iowa Department of Transportation's Mission isMaking Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa Department of Transportation's five CORE values:Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.
Location: Ankeny, Iowa
Shift: Monday - Friday 8:00 to 4:30; Flex schedule available
What you will need to succeed in this position:
+ Ability to interpret laws, rules, policies, and procedures.
+ Ability to manage multiple projects.
+ Contribute to a positive team environment by fostering professional relationships.
+ Sensitivity to handle elevated customer issue resolution and external contact.
+ Ability to communicate effectively and facilitate common understanding through phone, e-mail, and written instruction.
+ Ability to remain organized, analytical, and problem solve.
+ Attention to detail and compliance focused
Here is what you will do in this position:
+ Research, review, analyze and understand complex state administrative rules, state and federal statutes and regulations to determine required action and conduct proper exercise of discretion where discretion exists.
+ Perform investigative duties with inquiries from other states regarding changes on record status, while authorizing or rejecting licensing requests.
+ Interacts with other agency staff; employers; state, federal, county or municipal officials, and the general public to obtain and provide information.
+ Evaluate driving records are under compliance with Iowa Code Chapters 321, 321A, 321C, 321J, and corresponding administrative rules. Advising internal staff and external customers, answering questions regarding driving records as subject matter expert.
+ Researches, maintains, compiles, evaluates records, reports and supporting documents for information processing and retrieval purposes.
+ Corresponds and educates both internal and external customers in writing and over the phone, including the ability to deescalate stressful situations.
What we offer YOU:
- Competitive pay and benefits package including health, dental, flexible spending, and life insurance.
- Insurance benefits start first of the month following 30 days of employment. 2024 health and dental insurance premiums can be found here (https://das.iowa.gov/media/3577/download?inline=) .
- Opportunities for professional growth and development.
- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
- Optional 401A plan with employer contributions.
- Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).
We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website (https://das.iowa.gov/human-resources/employee-and-retiree-benefits/employees) !
You have the freedom to flourish in Iowa - Apply today!
If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us
Reasonable accommodation such as: interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
+ Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
+ A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
+ Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
+ Yes - I understand and agree.
+ No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?
+ I have not graduated from an accredited four-year college or university with a bachelor's degree in any field
+ Less than 12 months of the administrative support work identified
+ 12 months or more of the administrative support work identified
04
How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.
+ I do not have any of the combined education and/or experience
+ Less than five years of the combined education and/or experience
+ Five years or more of the combined education and/or experience
05
Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?
+ I am not a current State of Iowa employee
+ I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa
+ Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
+ 12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa
Required Question
Agency
State of Iowa
Agency
645 Iowa Department of Transportation
Address
800 Lincoln Way
Ames, Iowa, 50010
Website
https://iowadot.gov/careers/
Apply
Please verify your email addressVerify Email