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Iowa Department of Administrative Services

Administrative Assistant 2

Iowa Department of Administrative Services, Des Moines, Iowa, United States, 50319


Administrative Assistant 2

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Administrative Assistant 2

Salary

$48,422.40 - $71,198.40 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

25-01083

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

10/30/2024

Closing Date

11/11/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Denise Timmins; 515-281-6870

Description

Benefits

Questions

Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our support staff and serve as Administrative Assistant II within our Administrative Hearings Division. If you are passionate about making a positive impact, eager to contribute to a safer and healthier Iowa, and value work-life balance, this opportunity is for you!

Who We Are

At DIAL, our mission is toAchieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. We strive to be an effective, efficient, and approachable regulatory agency. DIAL is comprised of eight core operational divisions, including Administrative Hearings, Health & Safety, Licensing, and more. We’re not just a regulatory agency, we’re a team dedicated to protecting the health, safety, and overall well-being of Iowans.

Position Overview

As anAdministrative Assistant II in the Administrative Hearings Division, Central Panel Bureau, you will work under the supervision of the Division Administrator at the Wallace Building in Des Moines, Iowa. You will work with our current support staff to process and schedule appeals, support our Administrative Law Judges, and interact with the public and other agencies.

What We’re Seeking

We’re looking for a motivated and organized professional who is passionate about delivering high-quality and accurate service. Successful candidates will possess the following skills and abilities:

Working proficiency with Google, Microsoft Office products, and Adobe

Possesses a high level of organizational skills

Experience with office processes and customer service

Displays high standards of professional and ethical conduct

Detail-oriented, flexible, and strong verbal and written communication skills

Confidence in being responsible for a high volume, fast paced docket

Addresses challenges and provides solutions with a positive and professional attitude

Responsibilities

You will be an integral member of our team, providing administrative assistance to the department in support of the division’s operations by:

Managing, processing, and scheduling a high volume appeal docket

Assisting the public by answering questions and accepting their written materials

Supporting the work of 17 Administrative Law Judges

Filing, organizing and maintaining electronic appeal case files within an integrated eFiling system and database

Preparing reports and providing consistent updates on caseload and docket progress

Utilizing best practices and metrics for purposes of efficiency and planning

What We Offer

Joining DIAL means contributing to a safer and healthier Iowa, and in return, you will enjoy:

Robust benefits, including excellent health, dental, life and vision insurance.

Teleworking options after the first six months.

Generous paid time off, including vacation, paid holidays, and sick leave accrual.

Opportunities for professional development.

Flexible Spending Accounts for medical and dependent care.

Iowa Public Employee Retirement System (IPERS) Retirement Package.

Optional 401A plan with employer contribution.

Retirement Investors Club (Employer Sponsored Retirement Plan).

Employee Assistance Program for support when you need it most.

Access to an on-site employee fitness center

Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefitsclick here (https://das.iowa.gov/sites/default/files/hr/Benefits_at_a_Glance.pdf) .

Excited to pursue the next step in your career? Apply today and be part of a team making a difference in Iowa!

Paralegal, clerk of court, or administrative law experience preferred.

Background check required.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).

A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes - I understand and agree.

No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelor's degree in any field? IF YES - How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?

I have not graduated from an accredited four-year college or university with a bachelor's degree in any field

Less than 12 months of the administrative support work identified

12 months or more of the administrative support work identified

04

How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.

I do not have any of the combined education and/or experience

Less than five years of the combined education and/or experience

Five years or more of the combined education and/or experience

05

Are you a current State of Iowa employee- executive branch? IF YES - How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?

I am not a current State of Iowa employee

I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa

Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

Required Question

Agency

State of Iowa

Agency

427 Department of Inspections, Appeals & Licensing

Address

Lucas State Office Building

321 E 12th St

Des Moines, Iowa, 50319

Website

https://dia.iowa.gov/

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