Transformco
Head of Online Commerce
Transformco, Hoffman Estates, Illinois, us, 60179
Job Description
JOB SCOPE:The Head of Online Commerce for TransformCo will be responsible for leading the overall digital retail strategy and driving growth across ecommerce platforms. This includes overseeing website optimization, user experience, product merchandising, and digital marketing initiatives. The role also involves managing vendor relationships and reporting performance metrics to senior leadership, with a focus on continuous innovation and improvement in the online retail space.
JOB SUMMARY:The Head of Online Commerce for TransformCo will be responsible for leading the overall digital retail strategy and driving growth across ecommerce platforms. The role requires close collaboration with the Sears Home Services and Kenmore business units to create synergies that enhance cross-platform growth. In addition to managing a team of ecommerce professionals, the Head of Online Commerce will leverage data-driven strategies to improve conversion rates, customer lifetime value, and sales.
SUPERVISION:Direct: 5 - 7 ranging from Manager to Sr. Director Indirect: 5 to 7
REPORTS TO:Chairman
Responsibilities/Skills/Experience Requirements
JOB DUTIES/RESPONSIBILITIES:
Develops and executes a comprehensive ecommerce strategy to increase online sales, improve customer experience, and drive digital innovationOversees all aspects of our online retail platforms, including website optimization, user experience, product merchandising, and digital marketingCollaborates closely with our Sears Home Services and Kenmore business units to create synergies and drive cross-platform growthLeads a team of ecommerce professionals, fostering a culture of innovation and continuous improvementAnalyzes market trends, consumer behavior, and competitor activities to inform strategic decisionsImplements data-driven strategies to optimize conversion rates, average order value, and customer lifetime valueManages relationships with key technology partners and vendors to ensure optimal platform performanceDevelops and monitor KPIs to track progress and report on ecommerce performance to senior leadershipPerforms supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates
JOB REQUIREMENTS:
Bachelors Degree5-10 years of related experienceUp to 25% travel18 years of age or older
REQUIRED SKILLS:
6+ years of experience in ecommerce, with at least 2 years in a senior leadership roleProven track record of driving significant growth in online retail salesStrong understanding of digital marketing channels and strategiesExperience in integrating online and offline retail operationsExcellent analytical skills with the ability to translate data into actionable insightsStrong leadership and team management abilitiesKnowledge of emerging technologies in ecommerce and digital retailExperience with multi-channel or omni-channel retail strategies
PREFERRED SKILLS:
Master's degree or MBA
JOB SCOPE:The Head of Online Commerce for TransformCo will be responsible for leading the overall digital retail strategy and driving growth across ecommerce platforms. This includes overseeing website optimization, user experience, product merchandising, and digital marketing initiatives. The role also involves managing vendor relationships and reporting performance metrics to senior leadership, with a focus on continuous innovation and improvement in the online retail space.
JOB SUMMARY:The Head of Online Commerce for TransformCo will be responsible for leading the overall digital retail strategy and driving growth across ecommerce platforms. The role requires close collaboration with the Sears Home Services and Kenmore business units to create synergies that enhance cross-platform growth. In addition to managing a team of ecommerce professionals, the Head of Online Commerce will leverage data-driven strategies to improve conversion rates, customer lifetime value, and sales.
SUPERVISION:Direct: 5 - 7 ranging from Manager to Sr. Director Indirect: 5 to 7
REPORTS TO:Chairman
Responsibilities/Skills/Experience Requirements
JOB DUTIES/RESPONSIBILITIES:
Develops and executes a comprehensive ecommerce strategy to increase online sales, improve customer experience, and drive digital innovationOversees all aspects of our online retail platforms, including website optimization, user experience, product merchandising, and digital marketingCollaborates closely with our Sears Home Services and Kenmore business units to create synergies and drive cross-platform growthLeads a team of ecommerce professionals, fostering a culture of innovation and continuous improvementAnalyzes market trends, consumer behavior, and competitor activities to inform strategic decisionsImplements data-driven strategies to optimize conversion rates, average order value, and customer lifetime valueManages relationships with key technology partners and vendors to ensure optimal platform performanceDevelops and monitor KPIs to track progress and report on ecommerce performance to senior leadershipPerforms supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates
JOB REQUIREMENTS:
Bachelors Degree5-10 years of related experienceUp to 25% travel18 years of age or older
REQUIRED SKILLS:
6+ years of experience in ecommerce, with at least 2 years in a senior leadership roleProven track record of driving significant growth in online retail salesStrong understanding of digital marketing channels and strategiesExperience in integrating online and offline retail operationsExcellent analytical skills with the ability to translate data into actionable insightsStrong leadership and team management abilitiesKnowledge of emerging technologies in ecommerce and digital retailExperience with multi-channel or omni-channel retail strategies
PREFERRED SKILLS:
Master's degree or MBA