State of Alaska
Retirement and Benefits Technician 2
State of Alaska, Juneau, Alaska, us, 99812
Salary:
$27.17 Hourly
Location :
Juneau, AK
Job Type:
Full Time
Job Number:
47570
Department:
Administration
Division:
Retirement & Benefits
Opening Date:
10/08/2024
Closing Date:
11/12/2024 5:00 PM Alaska
Position Open To:
Alaska Residents Only
Bargaining Unit:
General Government
Range:
14
Job Description
This position is open to Alaska Residents only.Please check our
residency definition
to determine if you qualify.
What You Will Be DoingThe Member Benefits team works together to help our members through the complicated transitions of retirement. As a part of our team, you have the potential to assist the beneficiary member to receive monetary and/or health benefits process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, these include Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.
Our Organization, Mission, and Culture
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement benefits.
The Benefits of Joining Our TeamThe Member Benefits Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division.The Working Environment You Can Expect
This position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritze responsibilities to best suite the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.
Who We Are Looking ForTo be successful in the position, the candidate should be able to demonstrate some or all of the following core competencies (knowledge, skills, and abilities):
Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish workMinimum Qualifications
Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
OR
Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.
"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.
The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.
OR
One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.
Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.
OR
One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.
Additional Required Information
Please read the below information carefully. This applies to your application submission.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYPlease be sure to check our to determine if you qualify.
At time of interview, please be prepared to provide:
Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).College transcripts (if using education to meet the minimum qualifications).
EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit:Contact Information
Kenneth WoodburyMember Benefits ManagerPhone: 465-4467Fax: 465-3086
Careers with the State of Alaska offer MANY benefits
The following information describes
typical
benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
AVTECConfidentialCorrectional OfficersMarine EngineersMt. Edgecumbe TeachersSupervisoryUnlicensed Vessel Personnel/Inland Boatman's UnionExempt employees (not covered by collective bargaining)
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
General GovernmentLabor, Trades and CraftsPublic Safety Employees AssociationMasters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Group-based insurance premiums for
Term life (employee, spouse or qualified same sex partner, and dependents)Long-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)Matching employer contribution into a defined contribution program (new employees)Employer contribution into a defined benefit or defined contribution program (current employees)Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social SecurityOption to enroll in the Alaska Deferred Compensation ProgramNote: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
Personal leave with an accrual rate increase based on time servedTwelve (12) paid holidays a year
$27.17 Hourly
Location :
Juneau, AK
Job Type:
Full Time
Job Number:
47570
Department:
Administration
Division:
Retirement & Benefits
Opening Date:
10/08/2024
Closing Date:
11/12/2024 5:00 PM Alaska
Position Open To:
Alaska Residents Only
Bargaining Unit:
General Government
Range:
14
Job Description
This position is open to Alaska Residents only.Please check our
residency definition
to determine if you qualify.
What You Will Be DoingThe Member Benefits team works together to help our members through the complicated transitions of retirement. As a part of our team, you have the potential to assist the beneficiary member to receive monetary and/or health benefits process retirement benefits and claims. The incumbent will also produce retirement projections and vesting letters for various retirement plans, these include Public Employee's Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), and the Defined Contribution (DCR) plans.
Our Organization, Mission, and Culture
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement benefits.
The Benefits of Joining Our TeamThe Member Benefits Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The individual hired will help provide an excellent experience for employees and retirees who seek to understand the benefits available to them and benefits they are entitled to. This position offers the opportunity to gain valuable retirement and benefits experience that will help you advance your career in the Division.The Working Environment You Can Expect
This position is centrally located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritze responsibilities to best suite the needs of the division. Working hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.
Who We Are Looking ForTo be successful in the position, the candidate should be able to demonstrate some or all of the following core competencies (knowledge, skills, and abilities):
Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish workMinimum Qualifications
Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
OR
Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.
"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.
The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.
OR
One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.
Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.
OR
One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.
Additional Required Information
Please read the below information carefully. This applies to your application submission.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLYPlease be sure to check our to determine if you qualify.
At time of interview, please be prepared to provide:
Copies of your two (2) most recent performance evaluations (or two letters of reference from supervisors).College transcripts (if using education to meet the minimum qualifications).
EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICEIf you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit:Contact Information
Kenneth WoodburyMember Benefits ManagerPhone: 465-4467Fax: 465-3086
Careers with the State of Alaska offer MANY benefits
The following information describes
typical
benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
AVTECConfidentialCorrectional OfficersMarine EngineersMt. Edgecumbe TeachersSupervisoryUnlicensed Vessel Personnel/Inland Boatman's UnionExempt employees (not covered by collective bargaining)
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
General GovernmentLabor, Trades and CraftsPublic Safety Employees AssociationMasters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Group-based insurance premiums for
Term life (employee, spouse or qualified same sex partner, and dependents)Long-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)Matching employer contribution into a defined contribution program (new employees)Employer contribution into a defined benefit or defined contribution program (current employees)Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social SecurityOption to enroll in the Alaska Deferred Compensation ProgramNote: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
Personal leave with an accrual rate increase based on time servedTwelve (12) paid holidays a year