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Southeast Missouri State University

Dispatcher - Public Safety and Transit

Southeast Missouri State University, Cape Girardeau, Missouri, United States, 63705


Salary:

Depends on Qualifications

Location :

Cape Girardeau, MO

Job Type:

Full-Time

Job Number:

202400100

Division:

Finance and Administration

Department:

Public Safety

Opening Date:

10/03/2024

Position Summary

PUBLIC SAFETY DISPATCHER

Department of Public Safety & TransitFull time

Primary Responsibilities

Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agencyMonitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on dutyManages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management systemEnters and retrieves confidential computer records and disseminates information to appropriate personnelMonitors fire alarms, security cameras, and environmental alarmsPerforms various support duties related to dispatch functions, including record keeping, typing, filing, and logsOperates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)Provides logistical support to parking services, transit services, and other university service providersRequired Qualifications

High school diploma or GEDSuccessful completion of a thorough background investigation18 years old or olderIs MULES certified or eligible for MULES certification within 6-months of employmentExperience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plusKnowledge of MSOfficeExcellent interpersonal, verbal and written communication skillsAbility to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaksAbility to work independently with minimal supervisionDemonstrated problem solving abilitiesDemonstrated experience with and understanding of customer serviceRequired Information & Deadline

Application Deadline:

The position is available immediately and will remain open until filled.To Apply : Submit the following items online by clicking on the

APPLY

button at the top of the page:

Letter of interest addressing position qualificationsCurrent ResumeNames and contact information of three professional references may be asked for at a later date

Additional Information

About Southeast Missouri State University (SEMO):

Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fact Book: Institutional Research Factbook | SEMOSEMO Strategic Action Plan: Strategic Action Plan (semo.edu)

Southeast Missouri State University provides an excellent benefits package. For complete benefit details visit our website at