ATS FAMILY
Vendor Services Supervisor
ATS FAMILY, Marietta, Georgia, United States, 30064
Job Details
Job LocationATS CORPORATE OFFICE - MARIETTA, GA
Position TypeFull Time Indirect
Description
COMPANY
The Applied Technical Services Family of Companies ("ATS" or the "Company") is a leading provider of critical testing, inspection, and certification services. The Company serves a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense.
ATS is headquartered in Marietta, GA and employs over 1,900 team members at approximately 70 locations across the United States. Our purpose is to create a safe and reliable world.
Job Title: Vendor Services Supervisor
Department: Calibration
The Vendor Services Supervisor will oversee and work alongside the vendor services team to assure that customers' needs are met in a timely and proficient manner. This role will be responsible for ensuring the overall performance of the vendor services team in meeting customer needs in a timely and proficient manner, and providing direct reports with the information and support needed to perform their duties. The Vendor Services Supervisor is required to work on individual projects while managing a team of direct reports at the same time. This position is fully in-office in Marietta, GA.
Responsibilities:
•Manage day to day activities of the vendor services team.
•Provides guidance for direct reports in their day-to-day responsibilities and ensure that direct reports are performing job duties in a timely and professional manner.
•Work closely with the administrative team to ensure that customers' needs are met in a timely manner.
•Responsible for the overall performance of the vendor services team.
•Assist in performance reviews, initial training and continuous improvement for team members.
•Resolve customer complaints and issues in a timely and satisfactory manner.
•Communicate effectively and professionally with customers and employees.
•Provide weekly status updates.
Qualifications
Required Experience and Skills:
•2 years proven experience in a supervisory position
•Proficient in Microsoft Suite with emphasis in Excel
•Proficient understanding of ISO 17025 requirements
•Ability to work 40 hours per week and overtime as needed to meet customer demands
•High school diploma or equivalent required
•Must provide their own cell phone with data plan for connection to ATS email and multi-factor authentication.
Additional requirements:
•Candidate shall be able to lift 60 pounds.
•Candidate shall have a clean driving record, background check, and drug screen.
Work Conditions:
Normal office and warehouse working conditions, light lifting and maneuvering steps up/down several times per day.
EOE/AA/M/F/Vet/Disability
Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.
Job LocationATS CORPORATE OFFICE - MARIETTA, GA
Position TypeFull Time Indirect
Description
COMPANY
The Applied Technical Services Family of Companies ("ATS" or the "Company") is a leading provider of critical testing, inspection, and certification services. The Company serves a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense.
ATS is headquartered in Marietta, GA and employs over 1,900 team members at approximately 70 locations across the United States. Our purpose is to create a safe and reliable world.
Job Title: Vendor Services Supervisor
Department: Calibration
The Vendor Services Supervisor will oversee and work alongside the vendor services team to assure that customers' needs are met in a timely and proficient manner. This role will be responsible for ensuring the overall performance of the vendor services team in meeting customer needs in a timely and proficient manner, and providing direct reports with the information and support needed to perform their duties. The Vendor Services Supervisor is required to work on individual projects while managing a team of direct reports at the same time. This position is fully in-office in Marietta, GA.
Responsibilities:
•Manage day to day activities of the vendor services team.
•Provides guidance for direct reports in their day-to-day responsibilities and ensure that direct reports are performing job duties in a timely and professional manner.
•Work closely with the administrative team to ensure that customers' needs are met in a timely manner.
•Responsible for the overall performance of the vendor services team.
•Assist in performance reviews, initial training and continuous improvement for team members.
•Resolve customer complaints and issues in a timely and satisfactory manner.
•Communicate effectively and professionally with customers and employees.
•Provide weekly status updates.
Qualifications
Required Experience and Skills:
•2 years proven experience in a supervisory position
•Proficient in Microsoft Suite with emphasis in Excel
•Proficient understanding of ISO 17025 requirements
•Ability to work 40 hours per week and overtime as needed to meet customer demands
•High school diploma or equivalent required
•Must provide their own cell phone with data plan for connection to ATS email and multi-factor authentication.
Additional requirements:
•Candidate shall be able to lift 60 pounds.
•Candidate shall have a clean driving record, background check, and drug screen.
Work Conditions:
Normal office and warehouse working conditions, light lifting and maneuvering steps up/down several times per day.
EOE/AA/M/F/Vet/Disability
Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.