YouthCare
Program Coordinator - PSA - Bilingual - Casa
YouthCare, Seattle, Washington, us, 98127
AT YOUTHCARE:
We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE:
YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we've defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at the time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
WORK SCHEDULE:
This position is
full-time
regular and non-exempt. Typical work schedule Monday through Friday. Work hours will vary and require the ability and willingness to work evenings, weekends, and holidays when needed.
Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
ABOUT CASA DE LOS AMIGOS:
This program serves female clients ages 12-17 who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The clients are unaccompanied minors, primarily from Central America, and the program's goal is safe and timely reunification with family in the United States. This housing program is open 24/7, 365 days a year.
POSITION SUMMARY:
Under the supervision of the Associate Director, the Program Coordinator ensures the facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare's Facilities Department. This role also serves as the Prevention of Sexual Abuse (PSA) Compliance Manager for the program, ensuring that the program meets training and reporting requirements set by ORR.
ESSENTIAL RESPONSIBILITIES:Ensure the program is appropriately stocked with supplies (including office supplies, occupancy supplies, clothing and personal items for the clients).Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.Ensure each employee has obtained their Food Handler's Card and food is cooked and stored in accordance with food safety standards.Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.Perform audits of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.Ensure each employee has completed the required defensive driving training and supervised training drives with each employee prior to driving alone.Complete reporting requirements for the prevention of sexual abuse (PSA) set by ORR standards and policy.Ensure program staff complete all required PSA training and ensure documentation of training is accurately reflected in staff files.Coordinate facility repairs with YouthCare's facilities department and/or external providers.Must be flexible and be able to cover the floor as needed. These duties include, but are not limited to, providing direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, and completing required documentation/data entry.Attending a minimum of 40 hours of in-service or equivalent training per year; including all YouthCare and ORR required training.Reliably attend and participate in training and development as needed for your role and the needs of our Agency as a whole such as program requirements, DEI&J, supervision and others as identified.Contribute to our DEI&J culture by creating at least one SMART Goal related to DEI&J within your control to deliver.This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS -
MINIMUM REQUIREMENTS:
Bachelor's degree in behavioral sciences, human services, or social services field.Verbal and written fluency in Spanish and English.At least one-year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.Understanding of issues affecting recently arrived immigrants.Experience and credentials must comply with program contractual requirements, including but not limited to the
Washington State Department of Children, Youth, and Families
(DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.PREFERRED REQUIREMENTS:
At least one year's experience in administrative and clerical tasks.Knowledge or experience working with ORR contracts and awareness and tracking of Prevention of Sexual Abuse compliance.CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.Ability to provide a negative TB Test (results must be within one year of hire date).Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.Ability to obtain a current Food Handler's CardSuccessful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.Computer software skills including Windows, Microsoft outlook, Microsoft Word, and Excel.Ability to adhere to the program's Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.Initiative, creativity, reliability, flexibility, thoroughnessStrong verbal and written communication skills with good quality spelling, grammar, and punctuation.High integrity when dealing with a broad array of cultures and restricted and/or confidential information.Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.Ability to accurately maintain and produce files, records, logs, and reports.Ability to maintain professional boundaries with clients while building trust and respect.Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish, and maintain staff and young peoples' safety.May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.Commitment to YouthCare's initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.PHYSICAL CONSIDERATIONS:
Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE:
YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we've defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at the time of On-Boarding. Please note: Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
WORK SCHEDULE:
This position is
full-time
regular and non-exempt. Typical work schedule Monday through Friday. Work hours will vary and require the ability and willingness to work evenings, weekends, and holidays when needed.
Applicants who are fluent in Spanish will receive an additional $2.00 per hour language differential.
ABOUT CASA DE LOS AMIGOS:
This program serves female clients ages 12-17 who have been placed in the program by the Office of Refugee Resettlement Department of Unaccompanied Children's Services (ORR / DUCS). The clients are unaccompanied minors, primarily from Central America, and the program's goal is safe and timely reunification with family in the United States. This housing program is open 24/7, 365 days a year.
POSITION SUMMARY:
Under the supervision of the Associate Director, the Program Coordinator ensures the facility is maintained to state and federal health and safety standards, is appropriately stocked of food and supplies, maintains each vehicle in accordance with state and licensing regulations, and coordinates repairs with external providers and YouthCare's Facilities Department. This role also serves as the Prevention of Sexual Abuse (PSA) Compliance Manager for the program, ensuring that the program meets training and reporting requirements set by ORR.
ESSENTIAL RESPONSIBILITIES:Ensure the program is appropriately stocked with supplies (including office supplies, occupancy supplies, clothing and personal items for the clients).Purchase program and/ client supplies as needed based on weekly inventory checks. Ensure supply storage areas remain organized and tidy.Facilitate monthly fire drills, security checks, window alarm checks, and emergency lighting tests.Complete Costco food orders on a weekly basis; ensure program is stocked with fresh, culturally appropriate foods to meet the weekly meal plans.Ensure each employee has obtained their Food Handler's Card and food is cooked and stored in accordance with food safety standards.Schedule quarterly preventative maintenance for each of the program vehicles. Schedule appointments for vehicles as issues arise.Perform audits of mileage logs to ensure they are completed to the standards of the organization. Send all logs to Facilities monthly.Ensure each employee has completed the required defensive driving training and supervised training drives with each employee prior to driving alone.Complete reporting requirements for the prevention of sexual abuse (PSA) set by ORR standards and policy.Ensure program staff complete all required PSA training and ensure documentation of training is accurately reflected in staff files.Coordinate facility repairs with YouthCare's facilities department and/or external providers.Must be flexible and be able to cover the floor as needed. These duties include, but are not limited to, providing direct supervision of youth and associated tasks such as providing emotional support, cooking meals, facilitating transportation, participating in chores, and completing required documentation/data entry.Attending a minimum of 40 hours of in-service or equivalent training per year; including all YouthCare and ORR required training.Reliably attend and participate in training and development as needed for your role and the needs of our Agency as a whole such as program requirements, DEI&J, supervision and others as identified.Contribute to our DEI&J culture by creating at least one SMART Goal related to DEI&J within your control to deliver.This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS -
MINIMUM REQUIREMENTS:
Bachelor's degree in behavioral sciences, human services, or social services field.Verbal and written fluency in Spanish and English.At least one-year of working with children and adolescents, immigrants and refugees, or other vulnerable populations.Understanding of issues affecting recently arrived immigrants.Experience and credentials must comply with program contractual requirements, including but not limited to the
Washington State Department of Children, Youth, and Families
(DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.PREFERRED REQUIREMENTS:
At least one year's experience in administrative and clerical tasks.Knowledge or experience working with ORR contracts and awareness and tracking of Prevention of Sexual Abuse compliance.CONDITIONS OF EMPLOYMENT:
Must be able to provide I-9 supporting documentation for employment.Ability to provide a negative TB Test (results must be within one year of hire date).Employees who drive YouthCare vehicles as a requirement for their position , must be at least 21 years of old, possess a valid Washington State Driver's License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3 years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.Ability to obtain a current Food Handler's CardSuccessful completion of pre-service training courses as required by contracting agencies. Training such as CPR & First Aid (Adult/Child), Bloodborne Pathogens, and Behavior Management.Computer software skills including Windows, Microsoft outlook, Microsoft Word, and Excel.Ability to adhere to the program's Code of Conduct for the Prevention of Sexual Abuse, Ethics, and Boundaries.Initiative, creativity, reliability, flexibility, thoroughnessStrong verbal and written communication skills with good quality spelling, grammar, and punctuation.High integrity when dealing with a broad array of cultures and restricted and/or confidential information.Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically, and sexually abused young people.Ability to accurately maintain and produce files, records, logs, and reports.Ability to maintain professional boundaries with clients while building trust and respect.Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish, and maintain staff and young peoples' safety.May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.Commitment to YouthCare's initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.PHYSICAL CONSIDERATIONS:
Ability to perform a range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.