OLE Health
QI Manager
OLE Health, Fairfield, California, United States, 94533
POSITION TITLE:
Quality Improvement Manager
DEPARTMENT:
Quality Improvement
REPORTS TO:
Quality Improvement Director
SCHEDULE:
Full Time; Monday- Friday
LOCATION:
Davis, Fairfield or Napa
PAY RANGE: $86,403.20 to $105,601.60 annually
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
BENEFITSMedical, Dental, Vision CoverageEmployer covers 90% of employee medical, dental and vision premium and 50% of dependent premium18 days of PTO (Vacation & Sick)10 Paid Holidays + 1 Float Holiday4% Employer Match for 403(b) retirement planTuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)Life & Accidental Insurance CoverageEmployer contribution for Health Savings AccountFlexible Spending Account (FSA) and Limited FSA Options
The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.
JOB SUMMARY:
The Quality Improvement (QI) Manager is responsible for assuring care teams and health center leadership are properly supported in optimizing care delivery and documentation to meet the requirements of all Quality Incentive and Reporting programs, including, but not limited to Partnership's Quality Incentive Programs, UDS, and Patient-Centered Medical Home recognition. The QI Manager will be the subject-matter expert regarding all the organization's key Quality Improvement reporting requirements and will ensure that leadership in all affected areas are well-informed of their performance and are supported by the QI Department when improvements are needed. They will develop a robust QI Team that meets quality goals and assures patient safety by supporting the development of systematic processes and structures that will ensure positive quality outcomes. The QI Manager collaborates across the organization and with external partners via facilitation, coaching, and education to achieve quality goals and improve population health.
EDUCATION, EXPERIENCE, TRAININGBachelor's Degree required (Health-related degree preferred)Graduate degree (MPH, MHA, etc.) preferredMinimum three (3) years working in a quality improvement team (as a QI Coordinator, Analyst, Specialist, Associate, etc.), preferably within a Community Health CenterMinimum one (1) year supervisory/management experience requiredFormal experience with all the following: Quality Improvement Methodologies, Project Management, and Change Management is requiredStrong working knowledge of Microsoft Office Suite (including advanced Excel expertise), requiredExperience with electronic medical records systems (preferably OCHIN Epic) requiredMust be able to effectively distill complex information and data into actionable presentations for a variety of audiencesBilingual (English/Spanish), preferred
DUTIES AND RESPONSIBILITIES
1.
Manages, hires, trains, evaluates, and supports QI staff on their core responsibilities, assuring a positive team dynamic and job satisfaction among QI Department Staff. When needed, provides performance improvement support to under-performing QI Staff in a goal-oriented supporting manner.
2.
Manages the QI Team's time and resources to assure that Quality Measurement work is on track to meeting goals
3.
Assures that reporting initiatives (i.e. UDS, QIP) are documented and submitted in a complete, accurate, and timely manner.
4.
Engages Health Center and department leadership in discussions and projects related to measures in need of improvement and QI Department priorities.
5.
Acts as the project lead on Patient-Centered Medical Home initiatives
6.
Leads QI staff in providing support for spreading best practices across the organization, including managing projects which have a scope of two or more sites, as needed.
7.
Advises improvement efforts by leading workgroups, discussions, and activities with appropriate project partners for key improvement areas, ranging from informal problem solving and strategizing efforts to complex, cross-organizational initiatives.
8.
Provides improvement and change management expertise, consultation, and technical assistance to support a portfolio of strategic change initiatives.
9.
Develops, tracks, and communicates outcomes and process measures to internal teams and external partners to enable population measurement, guideline implementation, and evaluation.
10.
Communicates data in meaningful and understanding ways both verbally and through visual presentations. Effectively tailors information to different audiences and groups.
11.
Collaborates with QI Director, Medical Director of Clinical Quality, and CMO on development of the Quality Improvement/Quality Assurance Program Plan.
12.
Performs other duties as assigned
Quality Improvement Manager
DEPARTMENT:
Quality Improvement
REPORTS TO:
Quality Improvement Director
SCHEDULE:
Full Time; Monday- Friday
LOCATION:
Davis, Fairfield or Napa
PAY RANGE: $86,403.20 to $105,601.60 annually
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
BENEFITSMedical, Dental, Vision CoverageEmployer covers 90% of employee medical, dental and vision premium and 50% of dependent premium18 days of PTO (Vacation & Sick)10 Paid Holidays + 1 Float Holiday4% Employer Match for 403(b) retirement planTuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)Life & Accidental Insurance CoverageEmployer contribution for Health Savings AccountFlexible Spending Account (FSA) and Limited FSA Options
The following statements are intended to describe the major elements and requirements of the position and should not be taken as an all-inclusive list of responsibilities, duties, and skills required of individuals assigned to this job.
JOB SUMMARY:
The Quality Improvement (QI) Manager is responsible for assuring care teams and health center leadership are properly supported in optimizing care delivery and documentation to meet the requirements of all Quality Incentive and Reporting programs, including, but not limited to Partnership's Quality Incentive Programs, UDS, and Patient-Centered Medical Home recognition. The QI Manager will be the subject-matter expert regarding all the organization's key Quality Improvement reporting requirements and will ensure that leadership in all affected areas are well-informed of their performance and are supported by the QI Department when improvements are needed. They will develop a robust QI Team that meets quality goals and assures patient safety by supporting the development of systematic processes and structures that will ensure positive quality outcomes. The QI Manager collaborates across the organization and with external partners via facilitation, coaching, and education to achieve quality goals and improve population health.
EDUCATION, EXPERIENCE, TRAININGBachelor's Degree required (Health-related degree preferred)Graduate degree (MPH, MHA, etc.) preferredMinimum three (3) years working in a quality improvement team (as a QI Coordinator, Analyst, Specialist, Associate, etc.), preferably within a Community Health CenterMinimum one (1) year supervisory/management experience requiredFormal experience with all the following: Quality Improvement Methodologies, Project Management, and Change Management is requiredStrong working knowledge of Microsoft Office Suite (including advanced Excel expertise), requiredExperience with electronic medical records systems (preferably OCHIN Epic) requiredMust be able to effectively distill complex information and data into actionable presentations for a variety of audiencesBilingual (English/Spanish), preferred
DUTIES AND RESPONSIBILITIES
1.
Manages, hires, trains, evaluates, and supports QI staff on their core responsibilities, assuring a positive team dynamic and job satisfaction among QI Department Staff. When needed, provides performance improvement support to under-performing QI Staff in a goal-oriented supporting manner.
2.
Manages the QI Team's time and resources to assure that Quality Measurement work is on track to meeting goals
3.
Assures that reporting initiatives (i.e. UDS, QIP) are documented and submitted in a complete, accurate, and timely manner.
4.
Engages Health Center and department leadership in discussions and projects related to measures in need of improvement and QI Department priorities.
5.
Acts as the project lead on Patient-Centered Medical Home initiatives
6.
Leads QI staff in providing support for spreading best practices across the organization, including managing projects which have a scope of two or more sites, as needed.
7.
Advises improvement efforts by leading workgroups, discussions, and activities with appropriate project partners for key improvement areas, ranging from informal problem solving and strategizing efforts to complex, cross-organizational initiatives.
8.
Provides improvement and change management expertise, consultation, and technical assistance to support a portfolio of strategic change initiatives.
9.
Develops, tracks, and communicates outcomes and process measures to internal teams and external partners to enable population measurement, guideline implementation, and evaluation.
10.
Communicates data in meaningful and understanding ways both verbally and through visual presentations. Effectively tailors information to different audiences and groups.
11.
Collaborates with QI Director, Medical Director of Clinical Quality, and CMO on development of the Quality Improvement/Quality Assurance Program Plan.
12.
Performs other duties as assigned