New York Hall of Science
Security and Safety Manager
New York Hall of Science, Corona, New York, United States, 11368
Position Title
Rate of Pay
Security & Safety Manager
$80,000 - $85,000 per year
Department
Work Location
Facilities
100% Onsite at NYSCI
Reports to
Work Schedule
Director of Facilities
Wednesday - Sunday
(8:30 AM - 5:00 PM)
FLSA Status
Position Classification
Exempt
Full-Time Salaried, Regular, Management
About the New York Hall of Science
Since its founding at the 1964-65 New York World's Fair, the New York Hall of Science (NYSCI) has inspired millions of people - children, teachers, and families - by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development and participation in a variety of public events and research initiatives.
NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play. The defining characteristics of Design, Make, Play - open-ended exploration, imaginative learning, personal relevance, deep engagement and delight - are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people's play. NYSCI has approximately 95 full-time and over 130 part-time and casual staff members.
POSITION OVERVIEW
New York Hall of Science (NYSCI) seeks an experienced Security & Safety professional to oversee all aspects of security functions and ensure the safety of visitors, staff, building and grounds. Reporting to the Director of Facilities, the Security and Safety Manager manages the security team, ensures adequate scheduling and staffing for events and programs, and is a key contributor to the development and implementation of comprehensive security, health and safety, emergency preparedness, and fire prevention policies and protocols.
The Security Manager will establish and track short and long-term security goals and ensure these goals are accomplished while complying with federal, state and local laws and industry standards. Succesful candidates will demonstrate exceptional team leadership abilities, project management and relationship building skills with an emphasis on collaboration and working across departments and exemplary service standards for security, safety and hospitality.
PRINCIPAL RESPONSIBILITIES
Security and Safety Management
Ensures the safety and security of the Museum, its property, staff, volunteers, visitors, and exhibitsPlans, directs, and manages the staff and operations of the Security Department to provide 24/7 protection and securityCoordinates security for events, programs, exhibits, and day-to-day operations in a manner which ensures the safety of the publicOversees the implementation, updating, and testing of safety and disaster preparedness programs, policies, and procedures for the MuseumProvides staff with information and updates on the interpretation and application of security policies and procedures.Oversees regular security drills and training sessions to educate staff and volunteers about security, safety, and disaster preparedness. Manages and trains emergency response teams.Conducts or participates in security, fire, safety, and health inspections and surveys/assessments.Advises Museum administration on "best practices" and other issues, and recommends appropriate or corrective action.Partnering with Director Facilities to monitor and maintain all aspects of the security system.Controls and tracks the usage of security equipment and devices. Oversees work of outside contractors during new installations and/or maintenance of security systems and CCTV; Oversees the collection, archiving, and review of security video surveillance data.Oversees the thorough investigation and reporting of all accidents, injuries, fires, property theft or damage, and other incidents at the Museums.Ensures that all records and reports are properly distributed and archived.Serve on the Cross Departmental Safety Committee, contributing to a culture of safety and wellbeing at NYSCI; provide guidance and recommendations per operating plansOther related duties, as assignedSupervisory Responsibilities:
Manage the Security staff, including daily, weekly/bi-weekly check ins with direct reports and entire team, performance management and developmentPlans and directs a comprehensive, ongoing training program for all security personnelCreate schedules for the Security staff, to facilitate programming and special events needsand relevant staff are appropriately trained and certifiedServe as a knowledge holder for time and attendance policies under the Collective BargainingOther related duties, and responsibilities, as assignedQUALIFICATIONS
Bachelor's Degree in Business Administration, Operations Management, Criminal Justice, a related field, and/or its work experience equivalent5+ years of management experience in Security and Safety Site management, preferably in a cultural institution, university, or public-facing organization with high visitationKnowledge of Federal, State, and Local compliance and safety standards, and industry best practicesProven track record of excellence in leadership with the ability to build motivation and teamwork in direct reportsExperience with building management systems, Including CCTV and monitoring and surveillance solutionsPrior experience managing a unionized workforceExpertise and in security & safety-related training, learning and development programsREQUIREMENTS
5+ years of active supervisory and leadership experience in managing an operational security and/or law-enforcement unit.Experience in creating and implementing fire protection, and emergency preparedness plans, requiredKnowledge of physical security, law enforcement, crowd control techniques, detection criminal activity and procedures for resolving those activitiesAbility to train, supervise, direct, motivate and evaluate staffAbility to establish and maintain cooperative and effective working relationships with public and private organizationsStrong interpersonal and organizational skills; effective problem solving and conflict resolving skillsStrong computer skills, including proficiency in Google Workspace, and MS OfficeAbility to occasionally work evenings, weekend and holidays.Excellent written and interpersonal communication skillsPHYSICAL REQUIREMENTS
Must be able to perform tasks that involve repetitive motions, such as typing, reaching, and handling various materialsRequires the ability to stand, walk, and move throughout the facility for extended periodsMust be capable of lifting and carrying objects weighing up to 25 pounds regularly, and occasionally up to 50 pounds with assistanceAbility to work in various environments, including areas with temperature fluctuations, confined spaces, and heightsMust have the visual and auditory capacity to respond to alarms, read instruments, and communicate effectively in a noisy environmentPREFERRED QUALIFICATIONS
Certified Protection Professional (CPP)Certified Safety Professional (CSP)Valid NYC Security Guard License (16 hour)F89/T89 Fire and Life Safety Director (preferred)S-95 Supervision of Fire Alarm Systems Certification (preferred)OSHA CertificationBilingual and Multilingual candidates are strongly encouraged to applyBENEFITS
NYSCI strives to be an inclusive and equitable place to work. We forster diverse voices and perspectives, empower staff as problem solvers and support professional growth for all. The New York Hall of Science also offers generous benefits and perks for all regular full time employees. These currently include:
Health, dental and vision insurance optionsFlexible spending accounts for healthcare, dependent care and commuter benefitsPension and 401k planFree life insurance coveragePaid vacation and sick leave13 Paid HolidaysFlexible work schedulesEmployee Assistance ProgramFree onsite parkingHOW TO APPLY
Please upload your resume and cover letter through our online careers portal. Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position.
INTERVIEW & HIRING PROCESS
Introductory Interview (Video Meeting)Onsite panel interview and site walkthroughReference Checks and Pre-employment background screening
APPLICATION DEADLINE:
Applications will be accepted on a rolling basis until the position is filled.
No phone calls or faxes please.
The New York Hall of Science is an equal-opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. We support a drug-free workplace.
If there are preparations, we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.
Rate of Pay
Security & Safety Manager
$80,000 - $85,000 per year
Department
Work Location
Facilities
100% Onsite at NYSCI
Reports to
Work Schedule
Director of Facilities
Wednesday - Sunday
(8:30 AM - 5:00 PM)
FLSA Status
Position Classification
Exempt
Full-Time Salaried, Regular, Management
About the New York Hall of Science
Since its founding at the 1964-65 New York World's Fair, the New York Hall of Science (NYSCI) has inspired millions of people - children, teachers, and families - by offering innovative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 400,000 visitors each year and serves thousands more through outreach in schools, teacher professional development and participation in a variety of public events and research initiatives.
NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by our inclusive, research-derived approach to STEM learning and engagement called Design, Make, Play. The defining characteristics of Design, Make, Play - open-ended exploration, imaginative learning, personal relevance, deep engagement and delight - are the ingredients that invite broad participation in STEM and make engagement and learning irresistible. Through this transformative model for STEM exploration, NYSCI engages diverse communities of learners in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people's play. NYSCI has approximately 95 full-time and over 130 part-time and casual staff members.
POSITION OVERVIEW
New York Hall of Science (NYSCI) seeks an experienced Security & Safety professional to oversee all aspects of security functions and ensure the safety of visitors, staff, building and grounds. Reporting to the Director of Facilities, the Security and Safety Manager manages the security team, ensures adequate scheduling and staffing for events and programs, and is a key contributor to the development and implementation of comprehensive security, health and safety, emergency preparedness, and fire prevention policies and protocols.
The Security Manager will establish and track short and long-term security goals and ensure these goals are accomplished while complying with federal, state and local laws and industry standards. Succesful candidates will demonstrate exceptional team leadership abilities, project management and relationship building skills with an emphasis on collaboration and working across departments and exemplary service standards for security, safety and hospitality.
PRINCIPAL RESPONSIBILITIES
Security and Safety Management
Ensures the safety and security of the Museum, its property, staff, volunteers, visitors, and exhibitsPlans, directs, and manages the staff and operations of the Security Department to provide 24/7 protection and securityCoordinates security for events, programs, exhibits, and day-to-day operations in a manner which ensures the safety of the publicOversees the implementation, updating, and testing of safety and disaster preparedness programs, policies, and procedures for the MuseumProvides staff with information and updates on the interpretation and application of security policies and procedures.Oversees regular security drills and training sessions to educate staff and volunteers about security, safety, and disaster preparedness. Manages and trains emergency response teams.Conducts or participates in security, fire, safety, and health inspections and surveys/assessments.Advises Museum administration on "best practices" and other issues, and recommends appropriate or corrective action.Partnering with Director Facilities to monitor and maintain all aspects of the security system.Controls and tracks the usage of security equipment and devices. Oversees work of outside contractors during new installations and/or maintenance of security systems and CCTV; Oversees the collection, archiving, and review of security video surveillance data.Oversees the thorough investigation and reporting of all accidents, injuries, fires, property theft or damage, and other incidents at the Museums.Ensures that all records and reports are properly distributed and archived.Serve on the Cross Departmental Safety Committee, contributing to a culture of safety and wellbeing at NYSCI; provide guidance and recommendations per operating plansOther related duties, as assignedSupervisory Responsibilities:
Manage the Security staff, including daily, weekly/bi-weekly check ins with direct reports and entire team, performance management and developmentPlans and directs a comprehensive, ongoing training program for all security personnelCreate schedules for the Security staff, to facilitate programming and special events needsand relevant staff are appropriately trained and certifiedServe as a knowledge holder for time and attendance policies under the Collective BargainingOther related duties, and responsibilities, as assignedQUALIFICATIONS
Bachelor's Degree in Business Administration, Operations Management, Criminal Justice, a related field, and/or its work experience equivalent5+ years of management experience in Security and Safety Site management, preferably in a cultural institution, university, or public-facing organization with high visitationKnowledge of Federal, State, and Local compliance and safety standards, and industry best practicesProven track record of excellence in leadership with the ability to build motivation and teamwork in direct reportsExperience with building management systems, Including CCTV and monitoring and surveillance solutionsPrior experience managing a unionized workforceExpertise and in security & safety-related training, learning and development programsREQUIREMENTS
5+ years of active supervisory and leadership experience in managing an operational security and/or law-enforcement unit.Experience in creating and implementing fire protection, and emergency preparedness plans, requiredKnowledge of physical security, law enforcement, crowd control techniques, detection criminal activity and procedures for resolving those activitiesAbility to train, supervise, direct, motivate and evaluate staffAbility to establish and maintain cooperative and effective working relationships with public and private organizationsStrong interpersonal and organizational skills; effective problem solving and conflict resolving skillsStrong computer skills, including proficiency in Google Workspace, and MS OfficeAbility to occasionally work evenings, weekend and holidays.Excellent written and interpersonal communication skillsPHYSICAL REQUIREMENTS
Must be able to perform tasks that involve repetitive motions, such as typing, reaching, and handling various materialsRequires the ability to stand, walk, and move throughout the facility for extended periodsMust be capable of lifting and carrying objects weighing up to 25 pounds regularly, and occasionally up to 50 pounds with assistanceAbility to work in various environments, including areas with temperature fluctuations, confined spaces, and heightsMust have the visual and auditory capacity to respond to alarms, read instruments, and communicate effectively in a noisy environmentPREFERRED QUALIFICATIONS
Certified Protection Professional (CPP)Certified Safety Professional (CSP)Valid NYC Security Guard License (16 hour)F89/T89 Fire and Life Safety Director (preferred)S-95 Supervision of Fire Alarm Systems Certification (preferred)OSHA CertificationBilingual and Multilingual candidates are strongly encouraged to applyBENEFITS
NYSCI strives to be an inclusive and equitable place to work. We forster diverse voices and perspectives, empower staff as problem solvers and support professional growth for all. The New York Hall of Science also offers generous benefits and perks for all regular full time employees. These currently include:
Health, dental and vision insurance optionsFlexible spending accounts for healthcare, dependent care and commuter benefitsPension and 401k planFree life insurance coveragePaid vacation and sick leave13 Paid HolidaysFlexible work schedulesEmployee Assistance ProgramFree onsite parkingHOW TO APPLY
Please upload your resume and cover letter through our online careers portal. Please note that while careful consideration will be given to each submission, the Museum will only be able to contact those applicants whose knowledge, skills, and work experience best fit the requirements of the position.
INTERVIEW & HIRING PROCESS
Introductory Interview (Video Meeting)Onsite panel interview and site walkthroughReference Checks and Pre-employment background screening
APPLICATION DEADLINE:
Applications will be accepted on a rolling basis until the position is filled.
No phone calls or faxes please.
The New York Hall of Science is an equal-opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. We support a drug-free workplace.
If there are preparations, we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.