Fairfax County, VA
Network Operations Manager (Network/Telecom Analyst IV)
Fairfax County, VA, Fairfax, Virginia, United States, 22032
Salary :
$95,668.98 - $159,449.26 Annually
Location :
FAIRFAX (EJ32), VA
Job Type:
FT Salary W BN
Job Number:
24-02302
Department:
Information Technology
Opening Date:
11/02/2024
Closing Date:
11/8/2024 11:59 PM Eastern
Pay Grade:
S32
Posting Type:
Open to General Public
Job Announcement
This job opportunity is being re-announced. Applicants who previously applied for this job do not need to re-apply; all applications will be considered.
Works as a Tier-IV Network Engineer within our Technology Infrastructure Division's (TID) Enterprise Networking team. The NOM is engaged with the Enterprise Network's design, implementation, monitoring, security, documentation, configuration and transformation. The county's enterprise network is a large complex metropolitan area network (MAN), wide area network (WAN) and local area network (LAN) infrastructure that delivers secure transmission of data, video and voice communications for 400+ regional locations providing critical County services. Under the general supervision of the network director, the NOM's responsibilities include managing all aspects of the network's connectivity, network performance, maintenance, configurations, patching, troubleshooting, and monitoring. Supervises, coordinates and measures the performance of the Tier-III and Tier II network operations team. In addition, the NOM will actively participate in escalation processes and procedures, change management, root cause analysis as well as interfacing with network team peers, InfoSec, Platforms, agency points of contacts and vendors/service providers.
The successful candidate shall possess in-depth network design knowledge to include best practice use of network topologies, protocols and solutions in a wired and wireless infrastructure utilizing the enterprise line of products from Cisco and Juniper. In addition, possesses extensive hands on routing, switching and optimization experience with VLAN, STP, VRF, MPLS, BGP, OSPF, EIGRP, VPNs, 802.11 and QoS in a MAN / WAN / LAN / DCN architecture.
Responsibilities to include but not limited to the following:
Provides Tier-IV network support that includes installation, configuration, maintenance and change management of the distribution and edge network infrastructure equipment.Acts as a technical expert in troubleshooting and incident management during service interruptions.Works in coordination with support teams providing assistance.Resolves complex issues that involve network management tools such as packet analyzers and performance monitors.Responsible to ensure periodic review and upgrading of system firmware, application software and hardware.Oversight or lead of numerous projects to include team delegation, progress status reports.Serves as the point of contact to the network operations team and balances workloads among the team.Provides network availability, outage and status reporting.Leads or assists in document network diagrams, inventory and changes.Lifting, climbing and driving are all activities required of this position.Participates in the on-call support rotation.Performs other duties as assigned.Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")Possession of an associate's degree in computer science, electrical engineering, electronics, or a related field; plus five years' network and/or telecommunications experience; or a bachelor's degree in such fields; plus three years' experience in network or telecommunications system design, analysis, installation, and troubleshooting, including some supervisory experience.
CERTIFICATES AND LICENSES REQUIRED:Valid driver's license.
NECESSARY SPECIAL REQUIREMENTS:The appointee is required to complete a criminal background and driving record check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
Experience with Cisco DNA, Cisco ACI, Cisco ISE and other software defined networking solutions (SDN / SD-WAN), ZScaler, Solarwinds NPM, IPAM, InfoBlox, and Splunk.Experience with automation, scripting or other methods for improving efficiencies.Experience leading IT projects or teams within a federal or local government setting supporting public service agency business branches to include public safety, taxes, libraries and human services.A relevant certification equivalent to a CCDP / CCNP / CCIE / JNCIS / JNCIP / JNCIE with eight (8) or more years of combined IT experience.
PHYSICAL REQUIREMENTS:Work is equally performed in the field and in a normal office environment. Lifting (up to 50lbs) may be required. Ladder climbing may be required. Driving is required. All duties are performed with or without reasonable accommodation.
SELECTION PROCEDURE:Panel interview and may include exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
#LI-JT1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Vision/Dental Insurance CoverageGroup Term Life InsuranceLong Term DisabilityLiveWell ProgramFlexible Spending ProgramsPaid Leave (annual, sick, parental, volunteer activity, and more!)Paid HolidaysContributory Retirement PlanDeferred CompensationEmployee Assistance ProgramEmployees' Child Care CenterCommuter Benefit ProgramContinuous Learning Opportunities
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
For additional details please visit the
Non-Merit PositionsNon-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
Medical/Vision/Dental Insurance CoverageFlexible Spending ProgramDeferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
No benefits
01
What is the highest level of education that you have completed?
Less than 12th gradeHigh school diploma or GEDSome collegeAssociate's degreeBachelor's degreeMaster's degreeDoctorate degree
02
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a related degree.
Less than 45 quarter hours45 to less than 90 quarter hours90 to less than 135 quarter hours135 to less than 180 quarter hours180 or more quarter hoursLess than 30 semester hours30 to less than 60 semester hours60 to less than 90 semester hours90 to less than 120 semester hours120 or more semester hoursNot applicable
03
Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply.
Computer scienceElectrical engineeringElectronicsInformation technologyOther (related field)Other (non-related field)Not applicable
04
If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your completed majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
05
How many years of full-time equivalent professional experience in network or telecommunications system design, analysis, installation, and troubleshooting do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven years or more
06
How many years of full-time equivalent supervisory experience do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive years or more
07
Do you currently possess a valid driver's license?
YesNo
08
What type of experience do you possess in leading, planning, managing and completing projects?
Never lead a project teamLead a project teamManagement role with staff
09
How many years of experience dedicated to performing network engineering or IT support duties do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven to less than eight yearsEight to less than nine yearsNine to less than ten yearsTen to less than eleven yearsEleven years or more
10
How many years of experience managing 802.11 wireless technologies do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix years or more
11
Do you have experience with Metropolitan Area Networks (MAN) and the underlying MPLS technology?
YesNo
12
Do you have experience with configuring and managing virtual routing and forwarding?
YesNo
13
Do you have experience with configuring and managing virtual routing and forwarding? Check all that apply.
SolarwindsOtherNone of the above
14
If you answered "Other" for the previous question, please indicate below. If this does not apply to you, enter "N/A".
15
How many years of full-time equivalent experience managing and budgeting Power Over Ethernet (PoE) devices do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix years or more
16
Please indicate which of the following protocols you have experience with. Check all that apply.
OSPFBGPEIGRPMPLSNone of the above
17
Please indicate which of the following tools you have hands-on experience with. Check all that apply.
DNAC/CCCISEAutomation / ScriptingInfobloxNone of the above
18
Which active network related certifications do you possess? Check all that apply.
CCDACCNPCCDPCCIEJNCIPJNCISJNCIEOtherNone of the above
19
If you answered "Other" for the previous question, please list below. If this question does not pertain to you, enter "Not applicable".
Required Question
$95,668.98 - $159,449.26 Annually
Location :
FAIRFAX (EJ32), VA
Job Type:
FT Salary W BN
Job Number:
24-02302
Department:
Information Technology
Opening Date:
11/02/2024
Closing Date:
11/8/2024 11:59 PM Eastern
Pay Grade:
S32
Posting Type:
Open to General Public
Job Announcement
This job opportunity is being re-announced. Applicants who previously applied for this job do not need to re-apply; all applications will be considered.
Works as a Tier-IV Network Engineer within our Technology Infrastructure Division's (TID) Enterprise Networking team. The NOM is engaged with the Enterprise Network's design, implementation, monitoring, security, documentation, configuration and transformation. The county's enterprise network is a large complex metropolitan area network (MAN), wide area network (WAN) and local area network (LAN) infrastructure that delivers secure transmission of data, video and voice communications for 400+ regional locations providing critical County services. Under the general supervision of the network director, the NOM's responsibilities include managing all aspects of the network's connectivity, network performance, maintenance, configurations, patching, troubleshooting, and monitoring. Supervises, coordinates and measures the performance of the Tier-III and Tier II network operations team. In addition, the NOM will actively participate in escalation processes and procedures, change management, root cause analysis as well as interfacing with network team peers, InfoSec, Platforms, agency points of contacts and vendors/service providers.
The successful candidate shall possess in-depth network design knowledge to include best practice use of network topologies, protocols and solutions in a wired and wireless infrastructure utilizing the enterprise line of products from Cisco and Juniper. In addition, possesses extensive hands on routing, switching and optimization experience with VLAN, STP, VRF, MPLS, BGP, OSPF, EIGRP, VPNs, 802.11 and QoS in a MAN / WAN / LAN / DCN architecture.
Responsibilities to include but not limited to the following:
Provides Tier-IV network support that includes installation, configuration, maintenance and change management of the distribution and edge network infrastructure equipment.Acts as a technical expert in troubleshooting and incident management during service interruptions.Works in coordination with support teams providing assistance.Resolves complex issues that involve network management tools such as packet analyzers and performance monitors.Responsible to ensure periodic review and upgrading of system firmware, application software and hardware.Oversight or lead of numerous projects to include team delegation, progress status reports.Serves as the point of contact to the network operations team and balances workloads among the team.Provides network availability, outage and status reporting.Leads or assists in document network diagrams, inventory and changes.Lifting, climbing and driving are all activities required of this position.Participates in the on-call support rotation.Performs other duties as assigned.Employment Standards
MINIMUM QUALIFICATIONS:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")Possession of an associate's degree in computer science, electrical engineering, electronics, or a related field; plus five years' network and/or telecommunications experience; or a bachelor's degree in such fields; plus three years' experience in network or telecommunications system design, analysis, installation, and troubleshooting, including some supervisory experience.
CERTIFICATES AND LICENSES REQUIRED:Valid driver's license.
NECESSARY SPECIAL REQUIREMENTS:The appointee is required to complete a criminal background and driving record check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
Experience with Cisco DNA, Cisco ACI, Cisco ISE and other software defined networking solutions (SDN / SD-WAN), ZScaler, Solarwinds NPM, IPAM, InfoBlox, and Splunk.Experience with automation, scripting or other methods for improving efficiencies.Experience leading IT projects or teams within a federal or local government setting supporting public service agency business branches to include public safety, taxes, libraries and human services.A relevant certification equivalent to a CCDP / CCNP / CCIE / JNCIS / JNCIP / JNCIE with eight (8) or more years of combined IT experience.
PHYSICAL REQUIREMENTS:Work is equally performed in the field and in a normal office environment. Lifting (up to 50lbs) may be required. Ladder climbing may be required. Driving is required. All duties are performed with or without reasonable accommodation.
SELECTION PROCEDURE:Panel interview and may include exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
#LI-JT1
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
Medical/Vision/Dental Insurance CoverageGroup Term Life InsuranceLong Term DisabilityLiveWell ProgramFlexible Spending ProgramsPaid Leave (annual, sick, parental, volunteer activity, and more!)Paid HolidaysContributory Retirement PlanDeferred CompensationEmployee Assistance ProgramEmployees' Child Care CenterCommuter Benefit ProgramContinuous Learning Opportunities
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
For additional details please visit the
Non-Merit PositionsNon-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.
Medical/Vision/Dental Insurance CoverageFlexible Spending ProgramDeferred Compensation
Temporary: scheduled to work a maximum of 900 hours in a calendar year.
No benefits
01
What is the highest level of education that you have completed?
Less than 12th gradeHigh school diploma or GEDSome collegeAssociate's degreeBachelor's degreeMaster's degreeDoctorate degree
02
If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a related degree.
Less than 45 quarter hours45 to less than 90 quarter hours90 to less than 135 quarter hours135 to less than 180 quarter hours180 or more quarter hoursLess than 30 semester hours30 to less than 60 semester hours60 to less than 90 semester hours90 to less than 120 semester hours120 or more semester hoursNot applicable
03
Please indicate all major(s) or minor(s) for your completed degree(s). Check all that apply.
Computer scienceElectrical engineeringElectronicsInformation technologyOther (related field)Other (non-related field)Not applicable
04
If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your completed majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
05
How many years of full-time equivalent professional experience in network or telecommunications system design, analysis, installation, and troubleshooting do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven years or more
06
How many years of full-time equivalent supervisory experience do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive years or more
07
Do you currently possess a valid driver's license?
YesNo
08
What type of experience do you possess in leading, planning, managing and completing projects?
Never lead a project teamLead a project teamManagement role with staff
09
How many years of experience dedicated to performing network engineering or IT support duties do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix to less than seven yearsSeven to less than eight yearsEight to less than nine yearsNine to less than ten yearsTen to less than eleven yearsEleven years or more
10
How many years of experience managing 802.11 wireless technologies do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix years or more
11
Do you have experience with Metropolitan Area Networks (MAN) and the underlying MPLS technology?
YesNo
12
Do you have experience with configuring and managing virtual routing and forwarding?
YesNo
13
Do you have experience with configuring and managing virtual routing and forwarding? Check all that apply.
SolarwindsOtherNone of the above
14
If you answered "Other" for the previous question, please indicate below. If this does not apply to you, enter "N/A".
15
How many years of full-time equivalent experience managing and budgeting Power Over Ethernet (PoE) devices do you possess?
NoneLess than one yearOne to less than two yearsTwo to less than three yearsThree to less than four yearsFour to less than five yearsFive to less than six yearsSix years or more
16
Please indicate which of the following protocols you have experience with. Check all that apply.
OSPFBGPEIGRPMPLSNone of the above
17
Please indicate which of the following tools you have hands-on experience with. Check all that apply.
DNAC/CCCISEAutomation / ScriptingInfobloxNone of the above
18
Which active network related certifications do you possess? Check all that apply.
CCDACCNPCCDPCCIEJNCIPJNCISJNCIEOtherNone of the above
19
If you answered "Other" for the previous question, please list below. If this question does not pertain to you, enter "Not applicable".
Required Question